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CleanMyMac problems with Dock and applications

2243 Views 19 Replies Latest reply: Feb 20, 2014 3:15 AM by MacPaw Support RSS
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Steve Mclinn Calculating status...
Currently Being Moderated
Mar 9, 2012 2:28 PM

I cannot get the OS to remember dock changes, or remember the last descktop arrangements of files open on the screen. My drives are aligned, Also, I'm haveing problems withfirewire apps showing error code 0. I've tryed reinstalling affected software, and reinstalled 10.5.8 updater. I tried making a new user login and some things fixed, but dock still does not remember any changes made.

Mac Pro, Mac OS X (10.5.8), Mac Pro 3,1 8 Core, 2.8GHz
  • BDAqua Level 10 Level 10 (114,695 points)

    Hi Steve, does the Dock only change when you log out or restart?


    How many Users are shown in Macintosh HD>Users folder?

  • BDAqua Level 10 Level 10 (114,695 points)

    First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.


    Then move these files to the Desktop...














    Reboot & test.


    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

  • BDAqua Level 10 Level 10 (114,695 points)
    Currently Being Moderated
    Mar 10, 2012 3:02 PM (in response to Steve Mclinn)

    Hmmmm, this is very strange, try copying the working one over then try Locking the file, does that get replaced on restart?

  • Texas Mac Man Level 8 Level 8 (44,220 points)
    Currently Being Moderated
    Mar 10, 2012 3:32 PM (in response to Steve Mclinn)

    To completely reset the dock back to the original factory settings do the following:

    1. Delete the files and from /Users/..(your account name)../Library/Preferences.
    2. Enter ‘killall Dock’ command in the terminal and press enter.


     Cheers, Tom

  • BDAqua Level 10 Level 10 (114,695 points)
    Currently Being Moderated
    Mar 10, 2012 5:19 PM (in response to Steve Mclinn)

    Especially stymieing since you replaced all the OS components!


    Do a get info on the /Users/YourUserName/Library/Preferences/ folder, does it say you have Write privileges? How about the Library folder above it?

  • BDAqua Level 10 Level 10 (114,695 points)
    Currently Being Moderated
    Mar 10, 2012 6:24 PM (in response to Steve Mclinn)

    Oh, I misunderstood before, so the new admin account works fine!?



    If so it's not likely part of the OS doing it then.


    At this point I think you should get Applejack...



    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...


    applejack AUTO


    Then let it do all 6 of it's things.


    At least it'll eliminate some questions if it doesn't fix it.


    The 6 things it does are...


    Correct any Disk problems.

    Repair Permissions.

    Clear out Cache Files.

    Repair/check several plist files.

    Dump the VM files for a fresh start.

    Trash old Log files.


    When it fishes with AUTO, go back & type just applejack, & do steps 3 & 4 for the old user.


    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)


    Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

  • BDAqua Level 10 Level 10 (114,695 points)
    Currently Being Moderated
    Mar 10, 2012 8:00 PM (in response to Steve Mclinn)

    It's pretty safe, far far safer than CleanMyMac in my experience.


    It doesn't run under any user account, but as root when you invoke it in Single User Mode


    Boot into SU and just type...




    You'll see a list of things numbered 1 through 5, always do them in order 1st, after it completes each step it'll ask what you want to do next, after doiing 1 throigh 5, type 3, it''l ask if you want to do individual users, typey & /users/your original username.


    Not Option+s to get SU mode, but CMD+s


    Ask if you have more need to.

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