I m getting sandbox environment error, this is not test account also I cant login to my iTunes account, since I updated to ISO 5.1? M using iPhone 3GS

Help needed,

M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account. Same message keeping. Popping up, this problem started after I update to Iso 5.1

iPhone 3GS, iOS 5.1

Posted on Mar 9, 2012 4:59 PM

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32 replies

Mar 9, 2012 5:11 PM in response to Neurosurgeon478

My friend

I have same problem

Hi all,


I updated my iPhone (4s/64Gb) to iOS 5.1 this morning - the update process went smoothly, but now the iPhone has started asking for my iTunes account password pretty much every time I launch an application or return to the home screen. When I enter the password, the device thinks about it for a moment or two and then returns the following error:


*This is not a Test User account.*


+Please create a new account in the Sandbox environment.+


+[Environment: Sandbox]+


I know that the Sandbox environment is for developers testing stuff out, but I've never done any development for the iPad/iPhone/iPod and don't have any tools or settings for that. I've also seen references online to this error being related to having jailbroken the device and subsequently applying an update, but I've never done this - my iPhone has been plain vanilla flavour all along.


I'm a bit stumped - I have no idea what the device thinks it's doing, and consequently no idea how to stop it from doing it. Does anyone have any suggestions?


Thanks in advance for your help!

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I m getting sandbox environment error, this is not test account also I cant login to my iTunes account, since I updated to ISO 5.1? M using iPhone 3GS

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