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Mar 9, 2012 11:00 PM in response to Bethany.A.Schroederby Bethany.A.Schroeder,Two other tidbits about my situation:
1. I've tried everything on this website: http://support.apple.com/kb/TS3219
2. I recently returned from central asia and am confident that my computer has several viruses.... do you think I have to restore my computer to the original settings? :-/