Why does itunes close after connecting my brand new shuffle to my MacBook??

Without my shuffle connected, itunes works normally. But, once the ipod is connected itunes closes. The same thing happens when I connect the shuffle and open itunes on a different login name. When the MacBook starts in safe mode, it wants me to restore the ipod. I've restored it to its original settings several times in safe mode but it still wants me to restore it! This is the first time I've connected this shuffle.... I did have an itouch that worked normally with my itunes before it was stolen. What should I do? Thanks!

MacBook Pro

Posted on Mar 9, 2012 10:34 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does itunes close after connecting my brand new shuffle to my MacBook??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.