1 Reply Latest reply: Mar 10, 2012 2:39 AM by wiclee
TEddyYik Level 1 Level 1 (0 points)

I can login to iTune. Do the backup and apps updating. All things I can do except the app store cannot load in the iTune. The firewall had been turn off. My OS is win 7.


iPhone 3GS, Windows 7
  • wiclee Level 5 Level 5 (6,950 points)

    Close your iTunes,

    Go to command Prompt -

     

    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

     

    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

     

    In the "Command Prompt" screen, type in

     

    netsh winsock reset

     

    Hit "ENTER" key

    Restart your computer.

    If you do get a prompt after restart windows to remap LSP, just click NO.

     

    Now launch your iTunes and see if the problem has been resolved.

     

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

     

    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

    http://support.apple.com/kb/TS4123?viewlocale=en_US