VoiceOver is can't be enabled

Question

VoiceOver is can't be enabled

Im trying to turn on VoiceOver on iPod Shuffle (last generation) and this doesn't work. Shows up window with something like this:

"Connecting to iPod Software Update Server..." and this window still opened after 1 hour. I can't wait more. Somethink like this happens when im click on "Restore" button. Does Apple have troubles with servers? Maybe some lags because iOS 5.1 released? Servers are busy? I have no ideas what's wrong.

I have reinstall Mac OS X 10.7 (Lion) on my Mac and problem still here. I have no firewalls or antiviruses, only VirusBarrier Plus, but it can't be a reason. So sorry for my bad english 🙂

MacBook, Mac OS X (10.7.2)

Posted on Mar 10, 2012 3:25 AM

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Answer 1

Mar 11, 2012 4:22 AM in response to Alex from Russia

You don't have bad english at all! Not even spelling errors! First, go back to iTunes, and click on ______'s iPod (Or whatever you named it). Then, go to Summary, scroll down to Voiceover options, or Turn Voiceover On, and make sure it is turned on. If this doesn't work, restore your iPod.

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Answer 2

Mar 11, 2012 4:27 AM in response to richard104

Thanks =)

I go to Summary, i have scrolled to Voiceover Options and Click "Turn On VoiceOver".

Shows up window with something like this:

"Connecting to iPod Software Update Server..." and this window still opened after 1 hour.

Similar happens when im trying to Restore my iPod. So, i think Apple have problems with their servers. Any other ideas?

richard104, i really happy that i have no bad english. 🙂

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Answer 3

Mar 11, 2012 12:27 PM in response to Alex from Russia

I would bring it in to the nearest Apple store. If what I said isn't working, there must be a problem. If you take it in to Apple, and they say there's something wrong with it, they may replace it for free! 😁

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Answer 4

Aug 24, 2014 8:54 AM in response to Alex from Russia

I had problems activating voiceover on my 4th generation ipod shuffle as well. Here's how I got it to work....

I'm using a macbook, OS 10.6.8, iTunes version 11.3.1 (2). I connected my iPod and navigated through the iTunes device list to the iPod summary tab. I clicked on the "Enable Voiceover" button and a window came up saying that iTunes was checking with a server to install a voiceover kit. After about 10 minutes, an error message came up saying the voiceover kit couldn't be installed due to error 502. I ejected my iPod, unplugged it from the usb port, and then plugged it back in again. Once again, in iTunes I navigated to the voiceover enable option in summary. This time, I clicked on the enable button and a window came up allowing me to install the voiceover kit - and now it works!

Hope that helps somebody!

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