Stuart Pollack

Q: Devices on roaming network not connecting to nearest access point

I have an extensive home network with several Airport Express (APX) devices (current firmware) identically configured (SSID, Automatic channel, 802.11n b/g/ compatible), connected to a wired backbone which connects to my router. I have several mobile devices, such as iPhones and iPads, and they all connect fine to a given APX. However, when I move from one room to another (becoming closer to another APX), the device I'm carrying doesn't reconnect to the closer APX (based on viewing the APX's wireless client list under Airport Utility), even after several hours. If I toggle the wireless mode on the mobile device off and back on, the device will associate with the closest APX. But without this toggling, it appears to remain connected to the APX with which it was originally associated. I don't know if this is normal behavior of if I have an incorrect configuration. If this is normal, I wonder if the signal must drop below a certain threshold before the device will try to reassociate with another access point?

 

Any thoughts or suggestions?

 

Thank you.

Posted on Mar 10, 2012 10:09 AM

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Q: Devices on roaming network not connecting to nearest access point

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Aug 2, 2014 4:01 PM in response to erdu
    Level 10 (105,388 points)
    Wireless
    Aug 2, 2014 4:01 PM in response to erdu
    Not only is my iPhone and iPad having this problem, but my Android smartphone is having it too

     

    Unfortunately, this is a nature of the beast with most mobile devices, since their operating systems are very simplified.

     

    All that you can do when you move a mobile device from one area to another is turn off the WiFi, wait a few seconds, and then turn the WiFi back on.....in the hope that the mobile device will pick up the stronger signal from the closer wireless access point.

     

    No guarantees here.....the "off" and "on" just improves your chances a bit.

     

    You might want to tell Apple to get their act together and improve the wireless performance of the iPhone, iPad, etc. They have had several years, and nothing has been done.

     

    Apple - iPad - Feedback

  • by Benissar,

    Benissar Benissar Dec 9, 2014 2:08 PM in response to JeremyLaurenson
    Level 1 (0 points)
    Dec 9, 2014 2:08 PM in response to JeremyLaurenson

    Jeremy, you are just on the target here!

    The device should measure quality of the service needed at the different APs and choose the one that can provide the service with best quality

    This is exactly what a phone in a 3G or LTE network do, it finds the best base station all the time.

     

    I guess the WiFi network standard is to stupid to measure quality of service in a good way, only avaliable service seems to be: Start look around for another AP if your signal strengths starts falling down to a certain limit (set by the manufacturer).  What irritates me most is the case when my iPhone 5S take the decition to turn my wireless off too late instead of using 3G or LTE. It does that at a very very low WiFi threshold (when I am far away from my house) it totally destroy my over all user experience. Be able to set this threshold would be awesome.

     

    I have seen some articles about coming standards like carrier grade WiFi and Hotspot 2.0.   But I think it should be able to solve the roaming network issue better already now, at least if the user have an "apple only" environment.

  • by Benissar,

    Benissar Benissar Dec 9, 2014 2:33 PM in response to Stuart Pollack
    Level 1 (0 points)
    Dec 9, 2014 2:33 PM in response to Stuart Pollack

    Stuart, I found this article stating -70dBm for iOS8

     

    iOS 8: Wireless roaming reference for enterprise customers - Apple Support

     

     

    also "iOS 8 selects target BSSIDs whose reported RSSI is 8 dB or greater than the current BSSID’s RSSI if the client is transmitting or receiving data. Clients not sending or receiving data, for example sitting idle in a pocket, use a 12 dB differential."

  • by Bob Timmons,

    Bob Timmons Bob Timmons Dec 9, 2014 4:38 PM in response to Benissar
    Level 10 (105,388 points)
    Wireless
    Dec 9, 2014 4:38 PM in response to Benissar

    Interesting article, but it is not talking about normal WiFi in a normal home environment.....instead, it talking about enterprise service, used by a tiny fraction of home users.

     

    As far as iOS8 in a home environment, the iPad here continues to refuse to switch access points as it moves from one end of the house to the other. My 5 year old Mac laptop switches consistently, quickly, and reliably as it moves about.

  • by jasonlathrop,

    jasonlathrop jasonlathrop Jan 16, 2015 1:01 PM in response to Joseph Kriz
    Level 1 (2 points)
    Jan 16, 2015 1:01 PM in response to Joseph Kriz

    I had the same problem. You are repeating yourself without diagnosing the actual issue OP is dealing with.

     

    I have a roaming network. My older Airport Extreme recently died after seven years of service. I replaced it with the newer, wider-range Airport Extreme.

     

    With this new Airport Extreme, from the far end of my property, the Airport Extreme can actually reach my office (the old one could not at all), where I located an ethernet-connected Airport Express to extend my network using the Roaming Network configuration.

     

    However, my Internet speeds plummeted with the new Airport Extreme. I opened Airport Utility to see if I could figure out what was up. My Mac is a client of the Airport Extreme 150 feet and five walls away. My iPhone is a client of the Office Airport Express 5 feet away. My iPhone gets 20 MBPS download speed. My Mac gets 1 MBPS-  BECAUSE IT IS DIRECTLY CONNECTED TO THE AIRPORT EXTREME  FAR FAR AWAY.

     

    Yes, it is "one seamless network" but no the switching logic does not evidently guarantee each client device negotiates a connection with the best possible base station on the network.

     

    I've googled the **** out of this and there does not seem to be any user-facing way to prioritize the strongest signal base station. It's a bummer. I had to create a second network with a different SSID to make it work.

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