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iPhone 4S turns off when using camera without battery being drained

Hi,


When using the camera on my iPhone 4S IOS 5.1, the phone will shut down eventhough there's plenty of battery left. Today it turned itself off at about 40%. When trying to turn the phone on again, the "no battery power remains" pic shows. I then plug in the power cord and the phone turns on. Battery indicator now shows 42%.


This happend many times on IOS 5.01 as well, where battery indicator would show anywhere between 20 and 40% when the phone would shut down.


Is this normal behavior?

iPhone 4S, iOS 5.1

Posted on Mar 10, 2012 1:26 PM

Reply
33 replies

Oct 14, 2013 1:44 AM in response to bromleynyc

The problem is definately not caused by iOS 7 and unfortunately not fixed by iOS 7. It also happens to me more when colder (under 15 degrees celcius or so).


It is truly a shame that Apple can't listen to these problems and act on them. The whole iOS system will start to suffer a slow death by 1000 cuts if some of these smaller problems are not addressed in a reasonable amount of time.


This is obviously a problem that cause a great deal of frustration to a certain set of users.

Oct 14, 2013 5:22 AM in response to Kalvin1632

I've had this occur occasionally with every version of iOS and every phone model. And I always have been able to fix it by recalibrating the battery gauge. I'm sure it happens because the phone "thinks" there is more in the battery than there actually is, so when an app that uses a lot of energy like the camera is launched the battery says "enough". I've had it happen with other apps sometimes; the have always been heavy power consumers. But my fix has always solved it.

Oct 14, 2013 6:49 PM in response to Lawrence Finch

I tried Lawrence's suggestion (thanks!) early last week. Each time my iPhone 4s would shut down from lack of battery, I'd plug it in for just enough to have it turn on, then keep using it on batteries until it shut down again. I kept doing this for a good 20–30 minutes until it was really flat. Then I charged it up to full without touching it. I've not yet had my phone shut down when it's got some charge, so maybe that has helped (it might still be too early to tell).


However, I still find that using the iPhone camera app while the GPS in Cyclemeter is running often crashes other open apps (most annoyingly Filemaker Go 12, which when crashes loses the contents of the text field I was last using in the open record). Until I find a solution to that, I have to close down all open Filemaker Go databases before using the camera when the GPS is tracking. I forgot to do it again today and lost my entered text from a record. Perhaps this is a separate issue to the "battery crash" issue, but it's odd that this was what typically triggered my battery crashes.

Oct 15, 2013 7:45 AM in response to mollivan

Definitely a separate issue. If you have Diagnostics & Usage enabled in your System Services each time an app crashes a report is generated. When you then sync the phone with iTunes that report is copied to Apple, who forwards it to the developer. You should also file a report with the developers. It is probably an undesired interaction between the multiple apps that are using the GPS. BTW, I love Cyclemeter.

Nov 18, 2013 11:32 AM in response to Halkier

I have the exact same problem...iphone 4S shuts off when using the camera and shows battery drained even when there was charge left. The only way to restart is to plug in to a charger. Very annoying since it's left me stranded with no camera and I totally missed the shot I was counting on. And especially since the battery really has a charge. Any solutions? I purchased a new battery and am planning to replace mine. I will repost if this fixes it.

Mar 16, 2014 8:31 AM in response to Lawrence Finch

That's not the solution for all, mine an my son's have consistently done it for months. Only on the camera app and in both iOS 6 and 7. Every now and then it will start back up on its own but normally it requires a charger. Ours have both din it with both dead batteries and freshly charged batteries. Min has done it a handful of times when running GPS apps too.

iPhone 4S turns off when using camera without battery being drained

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