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Airport Utility cannot see devices

868 Views 4 Replies Latest reply: Jan 7, 2013 1:53 PM by pittsbri RSS
Benjamin Orr Calculating status...
Currently Being Moderated
Mar 10, 2012 2:34 PM

I have an Airport Extreme hard wired to my iMac. Three Airport Express modules are also part of the network. At some point, all devices began blinking yellow and none of them show up in the Airport Utility. I've rescanned a dozen times...nothing.

 

Anyone know what's up?

iMac (20-inch Early 2008), Mac OS X (10.6.8)
  • Joseph Kriz Level 5 Level 5 (5,045 points)
    Currently Being Moderated
    Mar 10, 2012 2:48 PM (in response to Benjamin Orr)

    A blinking light may also mean there is a firmware update for the device.

     

    However, all 3 of your units are not showing up in Airport Utility...

    You may have to reset the devices and set them up again.

     

    See this Apple article:

    http://support.apple.com/kb/HT3728

  • Bob Timmons Level 9 Level 9 (75,555 points)
    Currently Being Moderated
    Mar 11, 2012 7:28 AM (in response to Benjamin Orr)

    Before you go to the trouble of resetting the AirPort Extreme and Expresses and then setting everything up again.....you might want to try a complete power cycle of the network to see if that will straighten things out.

     

    This  is an excellent troubleshooting step and will often solve an issue like this. If you decide to try this:

     

    • Power off / shut down all devices on the network in any order that you want.
    • Wait a few minutes
    • Power up the modem first and let it run for a full minute by itself
    • Power up the next device connected to the modem the same way
    • Power up each AiPort Express the same way
    • Keep powering up devices one at a time a full minute apart until the entire network is powered back up

     

    Check and see if things are back to normal.

  • pittsbri Calculating status...
    Currently Being Moderated
    Jan 7, 2013 1:53 PM (in response to Bob Timmons)

    Thanks Bob. This solved my problem as well.

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