OSX 10.4.11 doesn't recognize APC Back-UPS BE550G, no UPS tab appears in Energy Saver panel, how can I get safe shut down at power outage?

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OSX 10.4.11 doesn't recognize APC Back-UPS BE550G, no UPS tab appears in Energy Saver panel, how can I get safe shut down at power outage?

Can't figure out how to solve this puzzle: the battery backup [APC Back-UPS BE550G] doesn't show up in the Energy Saver pane in a UPS tab nor beside the clock and Spotlight; will the (1 min. then shutdown) settings of the Saver be supported by the APC battery if there is a power outage or significant surge?

This new back-ups came in a box stating compatibility with OS 10.3.9 – 10.4.9. Am I out of luck with 10.4.11? Isn't the OS itself able to set prefs for an UPS?

Please help if you can. Thanks.

PowerMac, Mac OS X (10.4.11)

Posted on Mar 10, 2012 5:18 PM

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Answer 1

apfeltorte Author

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Mar 10, 2012 9:36 PM in response to apfeltorte

I redid all of the connections/installation. Voilà, all has set up properly. The OS will now prescribe the UPS actions. Great.

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Answer 2

BDAqua

Level 10

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Mar 10, 2012 10:26 PM in response to apfeltorte

Great, thanks for the report! 🙂

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Answer 3

Aug 17, 2012 10:25 AM in response to apfeltorte

did you install software and if so, where did you get it? I am running 10.7.4 and when the unit is plugged in via the ethernet usb cable, I can see ups in the control panel, but have no other control. I am media managing a television shoot and we need to set up our workstations pronto.

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