Previous 1 2 3 Next 39 Replies Latest reply: Nov 10, 2013 11:22 AM by jroku
andwest Level 1 (0 points)

With my iPhone 4S running 5.1, I'll tap out a message that reads on the character counter as less than 160 characters. When I press send, I hear the "sent message" swoosh sound happen twice, as it does when the phone splits a long message into multiple parts.

 

The recipient confirms that the message does get split into two parts even though its contents did not exceed 160 characters. Through some experimenting, I have determined that it happens with messages that exceed 120 characters. In cases of messages with lengths 120-160 characters, it cuts the last word off and sends it as a separate message. 

 

Why is this happening?

 

 

(In addition, checking my Google Voice history also confirms that the messages get split up even though they do not exceed the character limit.)


iPhone 4S, iOS 5.1, Sprint / iMessage disabled
  • AmZam05 Level 1 (0 points)

    I am having the same problem with my iPhone 4 and even though it's not affecting me personally, I feel bad for my non-iPhone friends who are receiving one text cut into a billion pieces.

     

    I'm pretty sure mine personally is cutting them into smaller pieces than just 120 characters; and the other day after I updated, the first text I typed, my character counter read _/70. I thought it was strange that my limit was suddenly 70, but it had returned back to 160 next time I tried.

     

    If anyone knows anything about this please let me know.

  • Twennywonn Level 1 (0 points)

    Just wanted to chime in.

     

    I have an iPhone 4S and use sprint google voice integration and I'm having the same problem.  I hope someone can fix this.

  • Patches_McMatt Level 1 (5 points)

    I'm having the same exact issue. I've only noticed it since I upgraded to IOS 5.1. Unless the SMS message is very short, it gets broken into at least two separate messages when I hit send. I think this is happening even if the message I'm sending is less than 120 characters.

     

    It doesn't bother me either, but like AmZam05 mentions, I feel bad for the recipient who is now getting mulitple SMS messages from me when they would get a single SMS message prior to me upgrading to IOS 5.1.

     

    EDIT: Wanted to add that this is with a Sprint iPhone 4S w/ IOS 5.1. I've also found some forum threads elsewhere speaking of the same problem others are having. There seems to be a "workaround" for this by adding a few blank spaces at the end of your SMS text message, then sending it.

  • andwest Level 1 (0 points)

    I find that adding a few spaces to the end of messages does seem to be a valid "workaround" for now. I would still like to hear from Apple in addressing this problem.

     

    I hope this issue has been heard for the next revision of iOS 5.

  • AmZam05 Level 1 (0 points)

    Adding blank spaces at the end does not work for me. I was told that messages (I think over 120 characters) are sending the last word in a separate text regardless of me putting spaces at the end.

     

    I too hope that this is a known issue and is resolved, because it must be frustrating for people to get the last word separate every time.

  • LearnIIBurn Level 1 (0 points)

    I am having this exact issue. The second message usually contains the last word of my message. I do hear the swoosh twice when sending. One of my buddies has a pre-paid plan and no unlimited messaging so he is very vocal about the issue. It's almost everytime.

     

    I am definitely way under the 160 char limit for the most part.

     

    Hopefully someone from Apple can chime in on this.

     

    Cheers!

  • Mnelson413 Level 1 (5 points)

    I am also having this issue. Today I went to apple seeking assistance. They claimed they knew nothing of the issue, and after a network reset and a factory reset, the issue was still not fixed. They told me to go to sprint (my carrier) and they claimed they had never heard of the issue either and sent me back to apple. Bottom line neither company is taking responsibility for the issue, therefore I question whether or not it is being addresses by either of them. Also, do not factory reset your phone if apple suggests it, as it does not solve the problem and you lose everything on your phone in the process. If anyone else has had any luck in resolving the issue, I would love to hear their input!

  • blondegirl12 Level 1 (10 points)

    Mine has been doing the same thing. I took it into the store the other day and they hadn't heard about it yet, but supposedly more ppl have been dealing with it and it's any message over 80 characters is split into two messages, and the second message usually only contains the last word. I've heard it's a problem with the 5.1 software and hopefully they will have it fixed when they release 5.2. To get around it in the meantime though, if you put 3 spaces after the last word in your text, it will prevent the message from being split into two. Hope this helps!

  • souliphone4s Level 1 (0 points)

    please make sure you logged this issue to this link http://www.apple.com/feedback/iphone.html

  • LearnIIBurn Level 1 (0 points)

    Thanks for the update on this blondegirl12! I am testing that to see if it happens again. I am having trouble locking down consistancy in when the problem happens. Having my phone off silent mode has helped hear when it happens due to the "double-swoosh" sound.

     

    So far adding the spaces after is preventing it!

     

    Thanks again!

     

    -Tyler

  • BrandonMUC Level 1 (0 points)

    I am also having this problem with my Sprint Iphone 4s. I contacted Apple and Sprint and they both tried to say it was the other's fault. This problem started occuring when I updated to 5.1. I even was given a new device, because I have only had the phone for two weeks.

     

    The problem was NOT occuring before the update to 5.1, so it seems to be the only thing that makes sense. The adding of spaces does work at the end of messages for anyone who wants to try it.

  • Labyrintho Level 1 (0 points)

    Thanks, BlondeGirl12!  Your solution worked.  You're obviously very smart--but I suppose that's what blondes hear over and over every day.

  • Chris Lemon Level 1 (5 points)

    Why does it not surprise me AT ALL that Sprint and Apple are both pointing the finger at each other?

     

    I guess that's why you pay a premium price for Apple products, for the killer user experience. Oh, wait.

  • Labyrintho Level 1 (0 points)

    I should add that unusual characters (e.g., the long, "em dash" and ellipsis characters) also trigger message splitting, even if a space is added at the end. 

     

    In my experience so far, if no unusual character is present in the outgoing message, a single space added at the end prevents unnecessary splitting.

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