HT2090: How to Troubleshoot iSight
Learn about How to Troubleshoot iSight
Q: photo booth user backdrop screen goes black when video recording
-
Mar 11, 2012 8:23 AMby EZ Jim,Some things you can try in any order you like:
(1) If you can make a video but it does not play back correctly when you click the black one in the Photo Booth tray, try restarting Mac and test again.
(2) Restart Mac. Then use your MBP's Disk Utility to repair permissions.
(3) Restart Mac. Then use your MBP's Disk Utility to verify the disk. If DU says you need to repair your disk, you can use Lion Recovery's Disk Utility to repair your boot (startup) disk.
(4) If you have not already done so, use the http://support.apple.com/kb/HT2090 suggestions to verify that this is not a user-specific issue. Don't use a "Guest" account for this test. If your Mac only has one account, create a new user account for testing.
Also test more than one app and more than one user generated backdrop.
(5) It the problem is specific ONLY to one particular user-generated backdrop in EVERY user account you test. the backdrop may have been damaged somehow.
In such case, I would delete the user-generated backdrop and replace it with the version from the original or a known-working backup. If you did not keep the original you used to create the problem backdrop, and if you have no working backup, recreate it.
Note: if someone suggests that you reset your Photo Booth preferences, understand that doing so will delete all your user-generated backdrops. You will need to add them back to Photo Booth in order to use then. Therefore, if you have concerns about the item (5) suggestion to replace your user-generated backdrop, be aware that resetting Photo Booth preferences may result in the same concern.
-
Mar 11, 2012 1:07 PMby EZ Jim,If the problem is not otherwise corrected, reapplying the 10.7.3 Combo Update may solve your problem. Use your Mac's Disk Utility to repair permissions and then download and apply the latest Combo Update: http://support.apple.com/kb/DL1484. Repair permissions again immediately following the system restart that completes the Combo update. Then test Photo Booth backdrops again.
