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How to complain about an iPhone app?

Dear all, I just bougth the "Counter Strike" game for my iPhone. This app is clearly a fraud, as it says it's a complete version of CS for the iPhone and even shows screenshots (supposedly of the PC version) to prove it. But when you start the game, you see it's just a a couple of screenshots of other FPS games (one came from CODMW) and a simple gun with some ridiculous targets. Several other users left angry comments in the app's feedback page. However, I found no channel in my iPhone nor in my Mac to complain about this app. And it would be unfair to pay for a support case. Do you know how could I make a complaint in such a case? Is there an easy way for costumers to complain about fraudlent apps? Thanks.

Posted on Mar 11, 2012 1:36 PM

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Posted on Mar 12, 2012 12:54 AM

Thanks for the help, but there is no link to report a problem in the app's page.

11 replies

May 4, 2012 9:59 AM in response to modular747

Thanks. That's what I did. I'll wait to hear their response.


It was an app that I downloaded free. None of the features advertised were present so I checked settings and "add locations." Once I went to those pages, I could never get back to the main app. There was no option for App Support on the App Store page, just "Gift to a Friend." I tried to post a negative review, but it wouldn't let me unless I purchased an upgrade (which explains why the free version had only positive reviews, I guess).


I'll just delete the app, but thought I'd save someone else the hassle since it took ages to download. I'll see what Apple Support says about it.

How to complain about an iPhone app?

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