TS1453: Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes

Learn about Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes
Terrymc343

Q: The light on my appletv is blinking and all I get on my TV is an apple symbol. Resetting didn't work.

The light on my appletv is blinking all all I get on ny TV is an apple symbol. I tried to reset it but it didn't work.

Apple TV, Windows Vista

Posted on Mar 11, 2012 5:11 PM

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Q: The light on my appletv is blinking and all I get on my TV is an apple symbol. Resetting didn't work.

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  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Mar 11, 2012 5:25 PM in response to Terrymc343
    Level 10 (104,073 points)
    Apple TV
    Mar 11, 2012 5:25 PM in response to Terrymc343

    Welcome to the Apple Community.

     

    If this is the Apple TV 1, you might try pulling all the cables for a few moments and trying again, but it may well be the unit has failed.

     

    If its the Apple TV 2, get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

    • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    • Connect the micro USB cable to the Apple TV and to your computer.
    • Open iTunes.
    • Select your Apple TV in the Source list, and then click Restore.
  • by deche001,

    deche001 deche001 May 8, 2012 5:05 AM in response to Terrymc343
    Level 1 (0 points)
    May 8, 2012 5:05 AM in response to Terrymc343

    Using the USB cable and iTunes to reset Apple TV has not worked for me.  It is stuck on "contacting the Apple TV server" and goes no further.