2 Replies Latest reply: May 8, 2012 5:05 AM by deche001
Terrymc343 Level 1 Level 1

The light on my appletv is blinking all all I get on ny TV is an apple symbol. I tried to reset it but it didn't work.


Apple TV, Windows Vista
Solved by Winston Churchill on Mar 11, 2012 5:25 PM Solved
Welcome to the Apple Community. If this is the Apple TV 1, you might try pulling all the cables for a few moments and trying again, but it may well be the unit has failed. If its the Apple TV 2, get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)Connect the micro USB cable to the Apple TV and to your computer.Open iTunes.Select your Apple TV in the Source list, and then click Restore.
  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    Welcome to the Apple Community.

     

    If this is the Apple TV 1, you might try pulling all the cables for a few moments and trying again, but it may well be the unit has failed.

     

    If its the Apple TV 2, get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

    • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    • Connect the micro USB cable to the Apple TV and to your computer.
    • Open iTunes.
    • Select your Apple TV in the Source list, and then click Restore.
  • deche001 Level 1 Level 1

    Using the USB cable and iTunes to reset Apple TV has not worked for me.  It is stuck on "contacting the Apple TV server" and goes no further.