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iTunes shutting down when selecting device after 10.6 upgrade

Upgrade iTunes to 10.6

Upgrade iPhone to iOS 5.1


Open iTunes

Select Device (iPhone)


iTunes shutting down -- cannot manage device


Please assist

iMac, Mac OS X (10.7.3)

Posted on Mar 11, 2012 8:06 PM

Reply
36 replies

Mar 12, 2012 10:32 AM in response to MilesW

my configuration is (was): iMac OS 10.7.3, 2 user accounts, iPhoto9, Ipad2 + iphone4, both 5.1.

After loading iTunes 6 the following happened:

User 1: everything was fine, iTunes6 synced as usual.

User 2: itunes crashed everytime when connected with ipad or iPhone

???

So I looked for the difference and found:

User 1: Sync settings: NO sync with iPhoto

User 2: Sync settings: sync iPhoto, but as iTunes always crashed shortly after connecting the device there was no possibilty to change the Sync settings.


My solution:

after installing iPhoto11 everything worked fine on both, user1 and user2 !


So for me it's clear that iTunes 6 does not work with iPhoto 9 or older.

Mar 12, 2012 11:07 AM in response to isli

I have the same problem. I have TWO iPods and it happens with BOTH of them, even though NEITHER is set to sync photos.


Otherwise, ITunes 10.6 appears to run fine, but that's cold comfort when you can't manage your iPod's contents.


Any further ideas, or do we just need to wait for Apple to fix this bug?


THANKS.

Mar 12, 2012 11:36 AM in response to MilesW

Found a solution on another site that worked for me when I encountered the same problem (and did not want to pay for iPhoto 11):


Press the option key while starting iPhoto, it will ask which library to use -- select "Create a new library." That will create an empty library.


Quit iPhoto, then restart it with the option key to ensure it's using the new, empty library. Close iPhoto.


Open iTunes -- if you're lucky (I was, finally), it should not crash when you select the iPhone. Now you can check that the "sync photos" option in iTunes is not selected.


If you're using iPhoto, restart it with the option key to select a library -- select your older library.


In case you're using Aperture as I am, I did not have to make any changes in the Aperture libraries. I've been able to keep Photo Stream enabled on the iPhone without complications, which meets my needs.


Configuation - iMac, OS 10.7.3, iPhone 4S, iOS 5.1 (over the air update), iPhoto 8. I did not encounter the problem others have reported with iTunes crashing as soon as it was opened; but it did consistently when I selected the iPhone.


Hope this helps.

Mar 16, 2012 4:00 PM in response to ljcavanaugh

I had the same exact issue when trying to setup my new iPad (3) as well today. But I really wanted to see all my photos on that gorgeous screen. So, I followed what devon_neill said to restore iTunes 10.5.3 from a Time Machine backup and VOILA! I can now sync my photos and view them on the new iPad:


https://discussions.apple.com/thread/3786818?answerId=17858934022#17858934022


Although it's shameful that Apple hasn't fixed this bug before launching the new iPad (and I suspect a lot of people are going to suddennly run into this issue), it was well worth the effort -- viewing photos was a main reason for purchasing iPad (late winter 2012[or whatever they're going to officially call it])!

Mar 16, 2012 5:45 PM in response to MilesW

I had the same problem of iTune 6.1 upgrade crashing during syncing of my iDevices. Thanks to Mr McDermott, I solve the crashing too but I go one step further. I import my original iPhoto library folders (not the files) to the newly created library and chose that as the default. Voila, now I have all my photos and a working iTunes. I think Mr McDermott has really saved a lot of us. Thanks Mr McDermott.

iTunes shutting down when selecting device after 10.6 upgrade

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