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How can I import photos from iPod that is supervised with Apple Configurator?

I have configured a set of iPod Touches (and iPads) with Apple Configurator. User can take photos. But when the iPods are attached to a PC or Mac (including the Mac they were configured on), no pictures are visible or downloadable. The photos are visible in the Photos app on the iPod. What's happening?

iMac, Mac OS X (10.7)

Posted on Mar 11, 2012 11:22 PM

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12 replies

Oct 16, 2012 8:31 AM in response to Anthony Seng

I had this problem too and the solution is Dropbox! In fact, as soon as I opened Dropbox on the iPad that had the videos I needed I clicked NEXT on the Camera Upload screen that pops up and the upload began automatically. Once the videos/pics are in Dropbox they can easily be saved to the desktop or added to iPhoto or iMovie

Aug 27, 2013 4:21 AM in response to Anthony Seng

Anthony,

I have found a workaround that just worked for me with iPads,


Connect the iPad to the computer that supervises it, take screen shots (home key and off key pressed together) of the photos as they are displayed in Photos on your iPad and then they will be seen when you launch iPhoto on the host computer.


It takes some time, but may be worth it, I just took screen shots of about 70 photos and they are now in iPhoto so I can export them now and use them.

It took me 15 minutes.


Hope this helps, Darryl

Sep 5, 2013 10:04 PM in response to Anthony Seng

Hi Seng,


I hope what cdespinosa said is correct and you can transfer them but I am not familiar with Mac's.
If not, you may need a third party app such as iPod to Mac Transfer


Using this you can retreive photos, but bare in mind they will only be 640x480 resolution as iTunes "optimises" them to fit on the Touch, still, better than none at all.


Good luck,


Bill.

Sep 9, 2013 7:46 AM in response to ChuckeSh

Or install GoodReader on your iDevice, open/save the photos/videos in GoodReader, then upload them to a file server (different types available as well as DropBox). We use this method at work. We've set up a webDAV server in the cloud (we've done this with DropBox too) and populated it with as many folders as we have iDevices. Each folder is allocated to a device which in turn is synched to in GoodReader. Every time we copy photos or videos into GoodReader, we simply press the green synch button and the files are uploaded to the server.

How can I import photos from iPod that is supervised with Apple Configurator?

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