iPhone 4 crash during iOS 5.1 update
I tried to do the new IOS 5.1 update last night. I did it like I always do. I did a full sync. I then did a backup. I then told it to do the update.
It took forever to download as it always does and was in update process and then gave a 1602 error. The phone is now in the screen that shows the plug connecting to iTunes. iTunes does not show the phone in the devices section anymore.
I did some searching about this error and have had no luck trying everything that I found about it.
I have uninstalled everything per the Apple Article on how to completely remove everything.
I have reinstalled everything per the Apple Article. Still the same issue with the phone screen and iTunes not seeing the phone.
I also saw another article on Apple that said to follow the instructions for the error 1604. That article said to try to put the phone in restore mode. I have done everything it said to put in restore, but I can never get the phone to show up on iTunes.
Help me please. Anyone else have any luck figuring out these issues?
I have the iPhone 4 on the ATT network. It had the iOS 5.0.1 update on it before I tried to update to the iOS 5.1 update. I use a Windows 7 Professional PC. I had the iTunes version 10.6 installed.
Thanks,
Ben Zeiner
iPhone 4, iOS 5.0.1