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I can't remember my password and cannot download "word" CD

Hello! I cannot remember my password and cannot download software. Is there any way to find it or do I have to make an appointment and go into an Apple Store?

MacBook Pro, Mac OS X (10.7.2)

Posted on Mar 12, 2012 11:01 AM

Reply
7 replies

Mar 12, 2012 1:03 PM in response to isabellapaloma

OK, waht you will do is restart the computer (either power it up if it is off or else choose restart) once you do that press the option key (on some keyboards it might say alt). Its the key to the left of the command key and hold it.


You'll see a screen that lets you choose which disk to boot off. One of then will be labled Recovery HD choose that one.


When he system finishes booting you'll see the screen shown on the page I linked to under the heading

Method 1 – Reset a Lost Mac OS X Lion Password


follow the instructions from there.


regards

I can't remember my password and cannot download "word" CD

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