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"An unknown error has occurred" iphone 4 when downloading any app from app store

Every time I try to download any app (paid or free) from the appstore from my Iphone 4 I get this same error. Any help would be appreciated. I've tried updating my credit card info, as well as changing my apple ID password - neither had any effect. This is the first time I've tried to download an app after installing the latest iOS though. Anyone else having this same issue? or know of other things to try? Thanks in advance.

iPhone, iOS 5.1

Posted on Mar 12, 2012 11:17 AM

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Posted on Mar 12, 2012 11:23 AM

I figured it out - I expected the appstore app to prompt me for my new password but alas I had to go under settings and click on the app icon and then sign out and sign back in at this point I updated the password and verified my new credit card and then I was able to purchase apps again.

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Question marked as Best reply

Mar 12, 2012 11:23 AM in response to maxx4wd

I figured it out - I expected the appstore app to prompt me for my new password but alas I had to go under settings and click on the app icon and then sign out and sign back in at this point I updated the password and verified my new credit card and then I was able to purchase apps again.

Mar 21, 2012 8:06 AM in response to maxx4wd

I started getting this error on my iPhone 4 (iOS 5.1) the other day. I had not changed anything with my Apple ID or on the phone in weeks but when I tried updating or downloading new apps via iPhone App Store, it was prompting me with "An unknown error occurred". After reading this thread this is what I did to solve it:

- Go to Settings -> Store

- Scroll to the bottom click on your Apple ID

- Choose Sign Out

- Click Sign In -> Use Existing Apple ID and re-type your ID/Password


Now I could download and update.


No idea why it needed me to do this.

"An unknown error has occurred" iphone 4 when downloading any app from app store

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