Album artwork not syncing on iPhone iOS 5.1 update

I can't find where to turn off the convert higher bit rate to 128 AAC. Could somebody help me out? Unless this newer version of iTunes turned it on auomaticaly though it can't be my problem.

Nevermind I found it but like I said it wasn't checked so thatisn't my problem. It's very annoying and mine has been doing it for a while now sure wish Apple would get it straightened out. I called them about it when it first happened and the guy I talked to couldn't think of any possible fix that worked.

Bummer. I have an iPod Touch and just got the 4S and this seemed to fix the problem for both devices. I'll see if there's anything else I can check.

Not whining about Apple in any way, but if by "solution" you mean PLA's comment that the only way to retain the artwork on downward converted files is "to TURN OFF the 'Convert Higher Bit Rate Songs to 128 AAC' on your device," I've got to disagree with you. It is, in fact, the convert feature that is broken, as of the last update (it worked perfectly well before.) "If it's broke don't use it anymore" is certainly a logical response to something that doesn't work properly, but it ain't a solution.

I've tried all the things mentioned in this thread and nothing changes the fact that "convert to 128 AAC" now removes the artwork from the files it converts. Of course, I imagine that creating new, duplicate files in iTunes at 128 and copying them to your iPhone instead of the higher-rate files, as one commenter suggested, would "work" too, but only because the convert feature that is not working won't be part of that process at all. I lost interest trying to do that halfway through typing that sentence. Synching between iTunes and your iPhone shouldn't be that much of a hassle, and it sure didn't used to be.

(Kind of curious, btw, if this also happens with iPod Touches: I mean, I guess it would, wouldn't it?)

Space (i.e., more songs) is more important to me than the pretty pictures, so for now my approach is just "live with it and hope it gets fixed somehow in a future update" (i.e., solution!) But I'd prefer to have both the pictures and the files, and of course I'll keep checking this thread to see if anyone figures out something better than just living with it.

As always, appreciate the help.

It is the same with my iPod Touch, so it's definitely in the software. I had songs that had been loaded with artwork and then all of the sudden it was gone and anything else I tried to add wouldn't have it either. I'm doubting even if they fix the bug next time, anything that's already on will be fixed, so I'm anticipating having to reload music either way.

I have an iPhone 4S and I'm having the same exact issues. I called the support line and they were totally useless. One day all of my artwork was showing just fine and as soon as I updated the to the latest software, my albums covers would no longer transfer over. I'm really hoping Apple resolves this issue on the next update because it's really frustrating. The music feature is a big reason why I purchased a 64GB 4S.

iTunes 10.6.3 released on June 11th 2012 doesn't fix the issue. Tested on OS X 10.7.4

Leave feedback to Apple.

http://www.apple.com/feedback/itunesapp.html

I have done the following and got all artwork back.

1. Unsync all music first to delete all songs from iPhone.

2. On iTunes in windows explorer right click and in properties restore to previous version of iTunes

3. Again sync music

Got all songs synced with artwork. You can try your luck

Ok you can solve this by yourself I figured out how. It may be stupid to do it and frustrating but until apple resolves this in an update you have to add the album artwork manually. First go and get the album artwork off of google images or wherever you like as long as you have that picture or a picture that you want saved in your files. Next go to itunes and right click the song you want to add albulm artwork to. Then click 'get info' and a window will pop up. At the far right of the window that popped up it will have an option that says 'artwork.' Select that option,add the picture image, and you now have artwork for that song. I know this is tedious especially if you have to do this for a lot of tracks. But its the only option I found to complete the artwork as of right now.

That's not a for sure fix because that's how I have added a majority of my artwork and some works then some doesn't.

Same issue as many here. All of the "fixes" are only temporary as every time i re-sync, new files fail to display artwork.

Same issue here. And adding the artwork manually only works if I do it twice. This is very frustrating because I am very anal about my album covers. There is nothing worse than seeing a blank album cover on your iPhone!

i just got my iphone yesterday and i put music and more than half is missing artwork, im very anal about album artwork too, and i dont see where you can convert the aac, do you have to do that when you import? i also tried taking the album off my iphone and putting it back on and still nothing. so frustrating. im really hopeing an update fixes that.

If I remember correctly:

You can convert a song to AAC by right clicking the song, and then click convert ...

You can change the settings for this conversion in preferences.

When you connect your iPhone you can choose to convert only the songs with a higher bite-rate then selected.

This conversion happens as you import the songs to your iPhone. Settings for this can be found on the bottom of the general tab of the iPhone

This is the same problem I was looking for an answer to. So far the only thing I've found is to NOT check the Convert higher bit rate songs option on the iPod/iPhone. If you leave the songs they way they are, the artwork is there, whether they are AAC or MP3. It appears to be a bug in iOS. Hoping they can come up with a fix soon as it is very frustrating.