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  • graciax452 Level 1 Level 1 (0 points)

    This got to to the store, but i cant download my podcasts still, I get a proxy auhtenitcation required prompt with the proxy needing a username and password.... How do i get rid of these new proxy issues, it was working fine before the upgrade.

  • jimhollis Level 1 Level 1 (0 points)

    I'm having no issues at all with anything in the store...including podcasts. My guess is that you don't have something set up correctly in the cntlm.ini file. You must edit the cntlm.ini file and put in your username, password, domain and proxy server info. For example...


    username     johndoe    


    password     Mypassword!1  




    The proxy info is typed in with the IP address then a colon and then the port number for the proxy server. Also, go in to services and verify that the CNTLM Authenticaiton service is running. Hope this helps.

  • graciax452 Level 1 Level 1 (0 points)

    I did set it up like that exaclty, This then allowed me to bale to browse the store and even go to my podcasts, in essence itunes connects to the net now, but when i try and get my podcast or update them then it asks me to log into the "new proxy" that points to cntlm, i.e there is nowhere to set a password for and the ini file does not give a default one.

  • Rossmasa Level 1 Level 1 (0 points)

    I have been having this problem for months now , are Apple actually working on a fix for this ?


    Can't really attempt the fix as suggested in this thread as my company would go mental if it is a security risk also don't  think I have admin access.


    Fininding it really annoying as can't sync/update my iphone apart from using wi-fi at home.

  • The Magic Engineer Level 1 Level 1 (0 points)

    Hello everyone,

    I have this issue too and I also can't apply the proposed solution with a static proxy configuration tool.


    I'm a system engineer in a big company and it's against all our security restriction to safe user credentials in clear text on a machine.


    To avoid the issue i did not do the rollout of ITunes 10.6 until now. 10.5 is still working good. So there is no big pressure to solve the issue, but anyway it would be nice to stay up to date.


    So I want to ask, if there is already a fix for the issue or if there is a schedule to fix this issue?


    The Magic Engineer

  • tom.goecke Level 1 Level 1 (0 points)

    even w/ the 10.6.3 update this issue is not fixed.

    very disappointing - apple!

  • Chris_from_france Level 1 Level 1 (0 points)

    Same thing for me .

    How many angry users?

  • Rossmasa Level 1 Level 1 (0 points)

    I've given up with 10.6 unistalled it and gone back to 10.5.3 .


    Everything works fine now, although it was frustrating having to reinstall all my playlists and reconfiguring my iphone layout again .


    Lots of angry users , apple just don't seem capable of fixing the problem.

  • todthomson Level 1 Level 1 (0 points)

    I guess I won't be listening / purchasing from iTunes at work any longer...


    My Spotify subscription seems to be doing me just fine as is my Google Music subscription and buying from Amazon.


    Come on Apple, why not at least test your software before releasing it?


    Tsk Tsk.

  • alain.j Level 1 Level 1 (0 points)

    Same issue here...

    i'm in a network with ISA firewall, and itunes keeps asking for my proxy credentials...


  • brightshinyguy Level 1 Level 1 (0 points)

    I've had this same problem on 2 machines in our network with windows 7, I went to tools advanced options in internet explorer and reset, when I close explorer and reopen itunes the message is gone, go back into internet exploer and retick the use a proxy server  in connections and that should be it, would be interested to hear if this helps

  • gjtaylor Level 1 Level 1 (0 points)

    Apple, please can you give us an update on when this problem will be rectified?  We have some very unhappy users!

  • alain.j Level 1 Level 1 (0 points)

    i don't think they read these forums...

    or they do?

  • brightshinyguy Level 1 Level 1 (0 points)

    has anyone tried my fix id be very curious to hear if its been of any help?

  • The Magic Engineer Level 1 Level 1 (0 points)

    Yes, I tried your fix and it worked at the beginning. I was able to type in my proxy credentials into itunes. But there are still two issues. First, itunes does not save the credentials properly. Second, itunes does not automatically detect the windows proxy configuration. You can't expect from a user, that he is able to type in his proxy configuration by himself. Must user doesn't even know what a proxy is =).


    However, your solution is nice for small environments, but for an engineer of a company with tousands of machines it's no solution. Way to much effort to get all the machines working again ;-).


    Anyway, thanks a lot for your efforts....

    The Magic Engineer