Previous 1 2 3 4 Next 52 Replies Latest reply: Apr 3, 2013 6:12 AM by Filippon Go to original post
  • tom.goecke Level 1 Level 1 (0 points)

    Yes, proxy is no issue anymore.


    But now iTunes does not sync Outlook 2010 Contacts & Calendars...

    Pls. check 

  • Filippon Level 1 Level 1 (0 points)

    I've just installed version 11 and the problem persists. no matter how many times iTunes ask for the password [in every attempt do access internet content], it simply ignores if i type it correctly in.

  • BradSP Level 1 Level 1 (0 points)

    well for myself 11 is completely broken in that it NEVER even show a prompt for a proxy. The proxy is still in IE. So Itunes 11 can now no longer even be used in an environment that uses a proxy for security.....wonder attempt by Apple to ensure corporations don;t take up using a iPhone.

  • BradSP Level 1 Level 1 (0 points)

    If you have a MAC try Authoxy as it apparently solves all the issues that Apple have not been able to fix.


  • ktmbikerman Level 1 Level 1 (0 points)

    The problem of the proxy prompt not showing with iTunes 11 was solved for me by installing iCloud Control Panel 2.1 for Windows. Even though I don't have iCloud enabled, when signing into my iTunes account via the control panel, a proxy prompt appeared.

  • TechRider Level 1 Level 1 (5 points)

    Like everyone else, I have experienced the issue (repeated prompting for proxy credentials) since v10.6.  With v11, it got even worse in that I wasn't even prompted for proxy credentials anymore.  I was simply given an error message that "iTunes could not connect to the iTunes Store".


    I have a work around but I'll also share some background as well.



    My company uses Microsoft TMG for a proxy.  I had to create a rule in TMG that allows annonymous access to * and *  This is a work around because I'm essentially bypassing the need for users to be authenticated in order to connect iTunes to the Internet.



    I proved that the issue was with iTunes v10.6 by uninstalling it and installing an older version of iTunes (e.g. v10.2).  I opened a case with Apple and had it escalated to Engineering.  I sent Apple my company's wpad file, and I tested each subsequent version of iTunes (e.g. v10.6.1, 10.6.3, 10.7, etc...) and reported back that there was no change.  Then with v11, there was a change... for the worse.  Instead of being repeatedly prompted for proxy credentials, I was completely shut out of the iTunes store, being told "iTunes could not connect to the iTunes Store".  To date, Apple has not resolved the issue and my case remains open.


    This is what forced me to come up with the work around.  Using a tool called Fiddler, I identified the two domains iTunes talks to when connecting to the Internet.  With annonymous access allowed to * and *, iTunes v11.x is now working again.


    I still want Apple to solve the problem as versions of iTunes prior to v10.6 did work with my proxy server, and I don't like relying on a proxy rule that makes an exception for iTunes.

  • IzzyWizz1962 Level 1 Level 1 (0 points)

    I have 11.0 as well AND my user ID is exempt from our proxy server (meaning that it still passes through the proxy, but does not do any integrity checking).  However, ITunes has a fit with the fact it has to pass through the proxy at all.  So, I entered the URL's Razzezz states,  into our proxy server to "Always Allow"  and bam, no more issues.


    Thanks Razzezz

  • Filippon Level 1 Level 1 (0 points)

    after a while using an outdated iTunes, yesterday i got a new iPhone that required a new iTunes. so, i did install the latest one and the proxy "eternal prompting" started to happen again. BUT, fortunately, my brand new good friend ktmbikerman came up with The Tip:


    ---> just log in first the iCloud control and after that iTunes will prompt only once [if you check the save password option]. Everything works fine now, thanx dewde and ya'll.

Previous 1 2 3 4 Next