I notice a lot of people are having this problem when it comes pre installed. HELP
I can't update from the appstore and I can't update from the program itself.
When I use software update it will say all software is up to date.
I checked the versions of the software that I have installed and they are not the new, current versions so yes i do need to update
App store says I need to update Garage Band and Iphoto but I need to use the other account that was used to purchase the software.
I have only ever had one account. This is not cool
I have had this computer for 4 months now and this problem has been on going for 3.5 months !!
I have a new macbook pro and osx lion was pre installed along with garageband iphoto and iMovie
Sorry for the delayed responce. I do not know. Wish I did!
All I can tell you is my story.
As outlined above.
And I find it odd - really odd that ONE of the two apps just started updating in my case, while the other did not. I cannot explain why.
My coles notes version of the 6+ emails batted to Apple over two differnt reps? Was like this:
Did you accept them? (I do not even rememeber doing this?) So, I guess I did - likely referring to the license?
Do they show up in the purchased list in the App store? Yep.
Ok. Index the hard drive. OK Yep.
Removed the app and when in the App store and redownloaded it.
Fixed. . Yep I guess for now!
If all else fails you may need to do as I did - I guess?
Email them to get a case started. It will be fixed eventually.