S/N indicates right color?

Question

Level 1

8 points

S/N indicates right color?

Hi, I recently purchased a used ipod touch 4g from ebay. A black one. But when checking the warranty status, apple indicates the unit is a white one (the picture/icon it displays when giving the warranty info for the specific s/n unit you have entered). Am I right to be alerted that what I got is a refurbished unit with a replaced screen? because the seller is telling me that it doesn't necessarily mean it's refurbished because apple swops serial numbers around when units are being replaced etc, but it all sounds BS to me. So I thought I'd ask in here for a confirmation 🙂

iPod touch, iOS 5.0.1

Posted on Mar 13, 2012 8:00 AM

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Answer 1

Mar 18, 2012 11:40 AM in response to SP_lilith

I have found the serial number for my replaced iphones and tried to see the result by filling out the warranty page, here is the result:

So, serial numbers from replaced units are not being transferred to other units.

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Answer 2

Mar 13, 2012 8:54 AM in response to SP_lilith

My iPhone 3G did get replaced twice and the device had a different serial number every time, so, from my experience, the serial number stays with the device and is not transferred to a refurbished one.

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Answer 3

Mar 14, 2012 1:32 PM in response to SP_lilith

I tried with both of my iPhones, each a different color, and this site recognizes the right color by looking up the serial number in the database.

If I put in the serial for my black iPhone4 on the Apple warranty page, I get the picture of a black iPhone4 covering a white one in the background.

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Answer 4

SP_lilith Author

Level 1

8 points

Mar 14, 2012 2:52 PM in response to Ingo2711

I also got my sister's black ipod 4g on my hands.

Apple page shows a picture of a black ipod.

Link above says... silver

For the newest -questionable- 4g ipod, like I said,

apple page shows a picture of a white ipod

Link above says black.

I dunno if another possible sign could be considered the fact that in the new ipod, the screen seems a bit more bright. Like, a tiny bit (but noticable enough when one next to another) more washed colors. I have the same brightness settings on both when comparing, of course.

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Answer 5

SP_lilith Author

Level 1

8 points

Mar 15, 2012 10:40 AM in response to Ingo2711

Apple is aiming to drive me crazy too, though LOL

I just checked again on the apple page and now (two days later) it displays a black ipod on top of a white one.

Nope, I didn't type the s/n wrong.

Nope, it's not my memory or my eyesight that is failing me:

I have screenshots from both, all info the same but picture has just turned from a white one to a black on top of a white. Go figure.

Ingo you've been great, thank you very much for your willingness and for taking the time to help my friend.🙂

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Answer 6

SP_lilith Author

Level 1

8 points

Mar 16, 2012 10:55 AM in response to Ingo2711

Or maybe TPTB are watching the forums and taking care of things accordingly:

The picture icon has changed for my sister's ipod too. Remember I posted that it showed up correctly as black. Now it also has a 'black on top of white' icon.

And I also checked other s/ns that I have checked days ago and were all showing up white, now all are showing up black on tp of white. Which means, they changed it for all. After my thread.😉😝

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