configurator and exchange activesync

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configurator and exchange activesync

I configured Exchanged ActiveSync with a blank domain, user, email address, and the profile installed but it will not prompt for username (supervised device). It only prompts for password so it says 'cannot get mail'. Now the host is a push mail address, and when i enter all of this info manually and then install the profile it is ok but that doesn't help me roll out all these devices. If I leave these fields blank and do an unsupervised profile, it does indeed work properly and asked me for domain/user and password.

iPhone 4, Mac OS X (10.7.3), Apple Configurator

Posted on Mar 13, 2012 9:06 AM

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Answer 1

Mar 13, 2012 2:02 PM in response to SSTProject

Configurator uses the same method to silently install configuration profiles on supervised devices that Profile Manager uses to install configuration profiles on enrolled devices, which doesn't allow for any user interaction to prompt for missing required information like a user id or password. Installing configuration profiles on unsupervised devices uses the same method used by iPhone Configuration Utility or iOS itself (e.g. tapping on a profile as a Mail attachment or web download on the device), which does allow for user interaction.

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Answer 2

Ipad1977

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Apr 11, 2012 1:55 PM in response to Todd Fernandez

It certainly would be nice to allow the user id/password to be entered. How else does the credentials (user name & email address) get to a supervised device for Activesync beside creating indiviual profiles for each user. Seems like alot of work. Maybe I am missing something here

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Answer 3

May 3, 2012 2:37 AM in response to SSTProject

I would also like to know the answer to this, I have 2000 users and can't create 2000 configuration profiles..?

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Answer 4

May 4, 2012 8:23 AM in response to Ipad1977

Configurator currently does not provide a way to 'merge' user information into a profile for supervised devices.

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Answer 5

The-D

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May 20, 2012 7:38 AM in response to SSTProject

Has anyone figured out yet how to deploy email profile to managed iOS devices? As the fellow above, we're just about to introduce a large number of iOS devices to corporate users.

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Answer 6

The-D

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May 20, 2012 2:39 PM in response to SSTProject

I did finally got the activesynch profile working. Used the variable %_USERNAME_% and %_EMAILADDRESS_%.

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Answer 7

May 29, 2012 11:14 PM in response to The-D

The-D- would you like to elaborate more here? I'm having an issue with active sync where the config file loads ok, accepts the email but then asks for the account password and doesn't accept the correct ad password. I'm wondering whether your fix is applicable

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