Can anyone help with this? Apparently when trying to register for the App Store to download applications, some information was missing before pushing "ok", and since then all I got is a screen saying "Required fields have been left blank. The missing information is highlighted in red" (which is not the case) and all I can do is push OK.
iPhone 4S
Hi ...
If you have anti virus software installed, disable that.
Turn off the Firewall in System Preferences > Security & Privacy (or just Security)
Third party apps such as those mentioned here > Mac App Store: Sign in sheet does not appear, or does not accept typed text can prevent access to the App Store.
If you have Little Snitch or Growl installed, same thing.
Which Mac OS X do you have installed?
Hi Carolyn,
thank you for your reply. However, I have no anti virus software installed (the problem is on my iPhone - sorry, should have mentioned that), nor firewall. And I have no Apps installed yet, that was precisely what I wanted to try. Any suggestions?
Thanks in advance!
Linda
Hi Linda...
I know navigating these forums can be a challenge. I assumed you were referring to apps for the Mac OS X since you posted in the Using Mac App Store forum.
Try resetting ..
Tap Settings > General > Reset > Reset All Settings
You won't lose any data and your iPhone may restart on it's own several timees. Just let it go through the processs.. perhaps a minute or two.
Then tap Settings > Store then tap View Apple ID
See if you can enter your credentials.
Great, thanks Carolyn!!!
You're welcome 🙂
entry to App Store blocked
