3 Replies Latest reply: Mar 14, 2012 4:57 AM by Ingo2711
inexium Level 1 Level 1



Since last november, itunes does'nt recognized the iphone.

This one was a 3GS. I changed for a 4. That doesn't matter.


I have a Macbookpro (OS 10.6.8).

Itunes is updated. And IOS too.


Three curious things :

  • iPhoto works with the iPhone
  • if I reinstall OS to 10.6.3, it works
  • but in this case, the appleApps in iTunes are in grey : not accessible


Who has the beginning of an answer ?



iPhone 4S, iOS 5.1
Solved by inexium on Mar 14, 2012 4:55 AM Solved



I found the answer. It is the one you told me : "iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier




I will now post another problem.