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itunes does'nt recognize my iphones

Hello


Since last november, itunes does'nt recognized the iphone.

This one was a 3GS. I changed for a 4. That doesn't matter.


I have a Macbookpro (OS 10.6.8).

Itunes is updated. And IOS too.


Three curious things :

  • iPhoto works with the iPhone
  • if I reinstall OS to 10.6.3, it works
  • but in this case, the appleApps in iTunes are in grey : not accessible


Who has the beginning of an answer ?


Thanks

iPhone 4S, iOS 5.1

Posted on Mar 14, 2012 3:48 AM

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3 replies

itunes does'nt recognize my iphones

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