Hello AppleSupport. I recently erased my disk, and i can't find my OS X Install CD. Is there a way i can get a free cd? I have a iMac 27''. Im writing from the recovery menu, since i can't write from anything else ;( Help me please ;(

Question

Level 1

0 points

Hello AppleSupport. I recently erased my disk, and i can't find my OS X Install CD. Is there a way i can get a free cd? I have a iMac 27''. Im writing from the recovery menu, since i can't write from anything else ;( Help me please ;(

Hello!

I just registerd here from my iMac computer running on? Nope, its not running on any OS, im writing from the recorvery menu ;(

I erased my whole disk, and i lost my install disc that came with my 27'' iMac...

I dont know what to do, i do not have any money on my Apple Account..

Is there a way i can borrow a account from you? Or is there a way i can get a new cd sended to my adress?

I live in Singapore.

Thank you for reading, and hopefully we can get some good answers!

Noztra

iMac, NO OS X ;(

Posted on Mar 14, 2012 10:11 AM

Reply

Answer 1

Niel

Level 10

726,905 points

Mar 14, 2012 10:14 AM in response to Noztra

Phone Apple Support and order replacements.

(64822)

Reply

Answer 2

Noztra Author

Level 1

0 points

Mar 14, 2012 10:19 AM in response to Niel

Is there no other way, i do not have a phone i can use atm, since i just moved to Singapore

Reply

Answer 3

Klaus1

Level 9

52,749 points

Mar 14, 2012 10:39 AM in response to Noztra

Surprised to hear they don't have phones in Singapore.

Reply

Answer 4

Noztra Author

Level 1

0 points

Mar 14, 2012 10:49 AM in response to Klaus1

They have phone's lol.

But i just moved here, so i have no phone! Or i have one, but no sim card, wich i will buy soon 😝

Reply

Answer 5

Klaus1

Level 9

52,749 points

Mar 14, 2012 10:52 AM in response to Noztra

Borrow one?

Use a phone booth and your credit card?

Reply

Answer 6

Noztra Author

Level 1

0 points

Mar 14, 2012 11:00 AM in response to Klaus1

What should i ask them about? Tell them that i lost my installation cd, and ask them if they can give me a new one?

Reply

Answer 7

Klaus1

Level 9

52,749 points

Mar 14, 2012 11:06 AM in response to Noztra

Exactly. You will need the serial number of your Mac.

Reply

Answer 8

Noztra Author

Level 1

0 points

Mar 14, 2012 11:09 AM in response to Klaus1

Alright, will it be a free one? And where can i find my serial?

Reply

Answer 9

Klaus1

Level 9

52,749 points

Mar 14, 2012 11:11 AM in response to Noztra

No, they will make a small charge.

The serial number should be on your invoice.

Reply

Answer 10

Noztra Author

Level 1

0 points

Mar 14, 2012 11:28 AM in response to Klaus1

Alright i will try call them tomorrow.

Reply

Answer 11

rccharles

Level 6

12,957 points

Mar 14, 2012 1:24 PM in response to Noztra

International Technical Support Numbers

http://www.apple.com/support/contact/phone_contacts.html

I am unfamiliar with the recovery manager. Here are two guesses.

-- Is system profiler around? It will tell you your serial number.

Report system info

Blue apple > about this Mac

click on more info

click on hardware

You serial number will appear after Boot ROM. Do not copy hear.

--- The newer machines include a recovery partition. Perhaps looking around recovery manager would reveal something.

Robert

Reply

Answer 12

Mar 14, 2012 3:14 PM in response to rccharles

Just a note - he says 27" iMac, so not PPC, and from the terminology probably Lion.

Reply