Previous 1 2 3 Next 36 Replies Latest reply: Apr 24, 2012 8:33 AM by apple4everREALONE
cathy fasano Level 2 (340 points)

New 10.6 server machine.  (Actually 3 of them.)  If we install every update offered in Software Update except safari 5.1.4 and machine is fine.  Once the safari update is taken and the machine reboots, Software Update crashes a bit after launch.  When running softwareupdate -l on the command line, the error is


Software Update Tool

Copyright 2002-2009 Apple


2012-03-14 14:25:19.763 softwareupdate[1631:4f0b] IFJS_PropertyListConvertToType() called with type=3

Segmentation fault



Anybody else seeing this?

  • ellipsegyyv Level 1 (0 points)

    Same thing for us on 3 Xserve… no solution, trying repairing permissions, disk, nothing…

    I hope there will be soon a solution.

    Seems creepy cause works good on some Xserve.

  • cathy fasano Level 2 (340 points)

    Not sure if it matters, but these are xserves, too -- 2008 intel models.  Fortunately we just got them, so wiping the disk and starting over is no big deal.  Just don't take that safari update!

  • ellipsegyyv Level 1 (0 points)

    I confirm, the problem occurs only on 2008 intel models. No problem with others systems.

  • J Henselmans Level 1 (30 points)

    Same here.


    system_profiler info:



          Model Name: Xserve

          Model Identifier: Xserve2,1

          Processor Name: Quad-Core Intel Xeon

          Processor Speed: 2.8 GHz

          Number Of Processors: 1

          Total Number Of Cores: 4

          L2 Cache: 12 MB

          Memory: 6 GB

          Bus Speed: 1.6 GHz

          Boot ROM Version: XS21.006C.B06

          SMC Version (system): 1.26f3

          LOM Revision: 1.1.2

  • Peter Borbonus Level 1 (100 points)

    The same here on two xserves!

    Running SoftwarUpdate from the GUI!


    Console says:

    Software Update[24700]Package Authoring: my.result.title and my.result.message not defined or empty

    Software Update[24700]IFJS_PropertyListConvertToType() called with type=3[1]([24702]) Exited with exit code: 2[24141]([0x0-0x4b04b][24700]) Job appears to have crashed: Segmentation fault


    I also get a message like this from ServerAdmin every minute in console:

    servermgr_info: unexpected Software Update state: crashed


    The crashreport says:

    Thread 7 Crashed:  Dispatch queue:

    0                0x00007fff8795eff1 JSC::JSObject::defaultValue(JSC::JSObject const*, JSC::ExecState*, JSC::PreferredPrimitiveType) + 3921

    1                0x00007fff8794fd6a JSC::JSCell::toPrimitive(JSC::ExecState*, JSC::PreferredPrimitiveType) const + 42

    2                0x00007fff8781f387 cti_op_to_primitive + 55

    3   ???                                     0x000025f96ea04573 0 + 41753233081715

    4                0x00007fff877b1462 JSC::Interpreter::execute(JSC::ProgramExecutable*, JSC::ExecState*, JSC::ScopeChainNode*, JSC::JSObject*) + 2386

    5   ???                                     0x00000001024ba9e0 0 + 4333480416


    If full crashreport is required, I can mail it!

    Any ideas to get Softwareupdate running again?




  • ellipsegyyv Level 1 (0 points)

    Unfortunately, the problem with the GUI is the same. Does anyone report the bug to Apple ? I have tries, but I'm not sure they received it.

  • Peter Borbonus Level 1 (100 points)

    I installed Safari new from standalone installer, repaired permissions, deleted softwareupdate plists and caches. Nothing solves the problem.


    If you can tell me how I can report the bug directly to apple, I will do it. Give me the link please.




  • mjrio Level 1 (0 points)

    I have been like crazy for two days over the issue. Removed RAM, used a backup logic board, all thinking it could be a hardware problem.


    Booting from an external HD with 10.6.8 client + Safari 5.1.4 produces the same problem. Early 2008 XServe. We have both Early 2008 and Early 2009 servers. On the 2009 ones the issue does not appear.


    Let's wait and hope Apple solves the problem soon.





  • mjrio Level 1 (0 points)

    p.s: if you boot the Xserve from an external 10.7.3 client disk the issue disappears.


    Perhaps Apple "solution" will be: upgrade to Lion Server!



  • Peter Borbonus Level 1 (100 points)


    This could not be the solution, I guess!

    They should offer a solution for those xserves (Early 2008) because they may be used in a productivity environment...



  • Peter Borbonus Level 1 (100 points)

    I tried to switch off softwareupdate notifications in serveradmin to stop the crash of softwareupdate every minute reported in console with messages like "servermgr_info: unexpected Software Update state: crashed".

    After a restart of the server the crashes startet new early (2:00) in the morning.


    It would be nice to get a workaround for this until apple fixes the prob.

    Any idea?



  • cathy fasano Level 2 (340 points)

    Peter Borbonus wrote:


    If you can tell me how I can report the bug directly to apple, I will do it. Give me the link please.

    I reported it to apple (go to, log in using your usual appleID).  It is bug #11048593, and marked as a duplicate of #11034745, so apparently I wasn't the first one to report it.  They responded by email asking for the crash report, which I emailed back to them.


    Fortunately for us, we have a pair of these, not yet in service (we bought them to create a dual-dual virtual machine server).  So it's trivial to take one, run the update, crash software update, and then use the other machine's disk (without update) to restore the machine to the state without the safari update.


    Hmmm...  I bet I should install the 5.1.2 safari update, though, so we aren't at the version that shipped on the original osx server dvd...

  • cathy fasano Level 2 (340 points)

    So far we've heard from people saying that the 2008 xserve is broken but the 2009 is not -- any reports on the 2006 xserve yet?

  • Peter Borbonus Level 1 (100 points)

    OK, I have reported the bug to apple too! (thx for your assist, cathy fasano)


    Let's hope apple will fix the problem soon!

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