Skip navigation

Cannot get mail with gmail Exchange

6978 Views 12 Replies Latest reply: Mar 17, 2013 12:16 AM by aseemsood RSS
pateras Level 1 Level 1 (0 points)
Currently Being Moderated
Mar 15, 2012 6:04 AM

I upgraded to iOS 5.1, and shortly after, my connection to the gmail Exchange server stopped working, saying:


Cannog Get Mail

The connection to the server failed.


I've tried deleting and re-adding the account, changing my password, and completly restoring my phone, but I still get that message when I try to check my mail.


I can, however, set it up as a regular gmail account, and that works just fine. Furthermore, my calendar works when I set up the Exchange account, it's only the mail that doesn't. I can also see all of my gmail labels if I look in my mailboxes, but I can't receive data.


What might be preventing my Exchange account from checking my mail?


Thank you.

iPhone 4, iOS 5.1


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.