12 Replies Latest reply: Mar 17, 2013 12:16 AM by aseemsood
pateras Level 1 Level 1

I upgraded to iOS 5.1, and shortly after, my connection to the gmail Exchange server stopped working, saying:


Cannog Get Mail

The connection to the server failed.


I've tried deleting and re-adding the account, changing my password, and completly restoring my phone, but I still get that message when I try to check my mail.


I can, however, set it up as a regular gmail account, and that works just fine. Furthermore, my calendar works when I set up the Exchange account, it's only the mail that doesn't. I can also see all of my gmail labels if I look in my mailboxes, but I can't receive data.


What might be preventing my Exchange account from checking my mail?


Thank you.

iPhone 4, iOS 5.1
Reply by razmee209 on Mar 15, 2012 1:55 PM Helpful

see if this link helps http://support.apple.com/kb/TS3058

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