Mac takes 15mins to turn on

Question

Level 1

12 points

Mac takes 15mins to turn on

My Mac is currently taking around 15mins to turn on. It starts OK with the apple logo then goes to a blank blue screen for anything upto 15mins then finally the normal desktop screen appears and evrything works fine. On one occasion only I had the same problem on shut down, where it sat displaying blue screen for a long period before switching off.

Any ideas please ?

Model Name: iMac

Model Identifier: iMac11,2

Processor Name: Intel Core i3

Processor Speed: 3.2 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache (per core): 256 KB

L3 Cache: 4 MB

Memory: 4 GB

Processor Interconnect Speed: 5.86 GT/s

Boot ROM Version: IM112.0057.B00

SMC Version (system): 1.64f5

iMac, Mac OS X (10.6.7)

Posted on Mar 15, 2012 6:29 AM

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Answer 1

a brody

Level 10

83,011 points

Mar 15, 2012 6:30 AM in response to Ron74

Backup your data*:

http://www.macmaps.com/backup.html

And then we can look into potential causes.

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Answer 2

Linc Davis

Level 10

209,547 points

Mar 15, 2012 10:17 AM in response to Ron74

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

Step 1

Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the times of the log messages referring to boot times. Now clear the search box and scroll back in the log to the time of the most recent boot when you had the problem. Post the messages logged during the time when you had the problem – the text, please, not a screenshot. For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time. If the problem is a crash or a shutdown hang, post the messages from before the boot time, when the system was about to crash or was failing to shut down.

Edit out excessive repeats and personal information, if any.

If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search the archived log, and if necessary the older ones below them, for the same information.

Step 2

Do the same with kernel.log.

Step 3

Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please do not post shutdownStall or hang logs – they're very long and not helpful.

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Answer 3

Ron74 Author

Level 1

12 points

Mar 15, 2012 12:30 PM in response to Linc Davis

Linc - hope this what you wanted, there is a lot of it !

Mar 15 18:51:43 iMac bootlog[56]: BOOT_TIME: 1331837490 0

I've included the system log from momment of switch on as well as the 10mins it took to boot -

Mar 15 18:51:30 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***

Mar 15 18:51:37 localhost DirectoryService[11]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:37 localhost configd[14]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:37 localhost diskarbitrationd[13]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:37 localhost blued[17]: Apple Bluetooth daemon started

Mar 15 18:51:37 localhost blued[17]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:37 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting

Mar 15 18:51:37 localhost mDNSResponder[18]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:37 localhost securityd[25]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:38 localhost kextd[10]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:38 localhost configd[14]: network configuration changed.

Mar 15 18:51:38 iMac configd[14]: setting hostname to "iMac.local"

Mar 15 18:51:38 iMac makequeues[27]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:40 iMac airportd[28]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:40 iMac airportd[28]: failed to snag beacon

Mar 15 18:51:43 iMac bootlog[56]: BOOT_TIME: 1331837490 0

Mar 15 18:51:43 iMac DumpPanic[52]: Error getting a reference to IODeviceTree:/options

Mar 15 18:51:43 iMac com.apple.DumpPanic[52]: 2012-03-15 18:51:43.093 DumpPanic[52:107] Error getting a reference to IODeviceTree:/options

Mar 15 18:51:43 iMac com.apple.launchd[1] (com.apple.DumpPanic[52]): Exited with exit code: 1

Mar 15 18:51:43 iMac mds[44]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:43 iMac socketfilterhelper[59]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:43 iMac cupsd[33]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:43 iMac usbmuxd[38]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:43 iMac com.apple.usbmuxd[38]: usbmuxd-268.5 on Jan 5 2012 at 03:34:01, running 64 bit

Mar 15 18:51:43 iMac /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[45]: Login Window Application Started

Mar 15 18:51:43 iMac coreservicesd[30]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:43 iMac krb5kdc[35]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:43 iMac sandboxd[74]: krb5kdc(35) deny file-read-data /usr/share/icu/icudt40l.dat

Mar 15 18:51:43: --- last message repeated 5 times ---

Mar 15 18:51:43 iMac loginwindow[45]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac hidd[48]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac CoreRAIDServer[54]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac ifcstart[47]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac fontd[79]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac fontworker[80]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac lsregister[81]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:44 iMac com.apple.coreservicesd[30]: 2012-03-15 18:51:44.895 lsregister[81:903] _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:51:45 iMac configd[14]: network configuration changed.

Mar 15 18:51:45 iMac configd[14]: setting hostname to "iMac.home"

Mar 15 18:51:47 iMac XProtectUpdater[36]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:52:32 iMac mdworker[87]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:52:36 iMac lsregister[89]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:52:36 iMac com.apple.coreservicesd[30]: 2012-03-15 18:52:36.161 lsregister[89:903] _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:52:36 iMac mdworker[88]: _CFGetHostUUIDString: unable to determine UUID for host. Error: 35

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: timed out waiting for IOKit to quiesce

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: Busy services :

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: iMac11,2 [1]

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: iMac11,2/AppleACPIPlatformExpert [2]

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: iMac11,2/AppleACPIPlatformExpert/CPU1@1 [1]

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: iMac11,2/AppleACPIPlatformExpert/CPU1@1/AppleACPICPU [1]

Mar 15 18:52:36 iMac configd[14]: InterfaceNamer: iMac11,2/AppleACPIPlatformExpert/AppleEFIRuntime [1]

Mar 15 18:52:45 iMac WindowServer[78]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

Mar 15 18:52:45 iMac com.apple.WindowServer[78]: Thu Mar 15 18:52:45 iMac.home WindowServer[78] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

Mar 15 18:52:49 iMac loginwindow[45]: Login Window Started Security Agent

Mar 15 18:52:50 iMac loginwindow[45]: Login Window - Returned from Security Agent

Mar 15 18:52:50 iMac loginwindow[45]: USER_PROCESS: 45 console

Mar 15 18:52:51 iMac com.apple.launchd.peruser.501[90] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self

Mar 15 18:52:54 iMac fseventsd[49]: check_vol_last_mod_time:XXX failed to get mount time (25; &mount_time == 0x10057f8b8)

Mar 15 18:52:54 iMac fseventsd[49]: log dir: /Volumes/HD-HBU2/.fseventsd getting new uuid: **********************************

Mar 15 18:52:58 iMac com.apple.launchd.peruser.501[90] (com.apple.Kerberos.renew.plist[139]): Exited with exit code: 1

Mar 15 18:53:07 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x14026b0 of class NSCFArray autoreleased with no pool in place - just leaking

Mar 15 18:53:07 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x1303a20 of class NSCFData autoreleased with no pool in place - just leaking

Mar 15 18:53:08 iMac iTunesHelper[157]: _AMDDeviceAttachedCallbackv3 (thread 0x7fff712abcc0): Device 'AMDevice 0x1001173c0 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:53:28 iMac com.trusteer.rapport.rapportd[142]: objc[142]: Class kukai_status_icon is implemented in both /Library/Rapport/bin/RapportKukai.dylib and /Library/Rapport/bin/RapportDaishi.dylib. One of the two will be used. Which one is undefined.

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x1355eb0 of class NSCFString autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x7a9ca0 of class NSPathStore2 autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x7a9eb0 of class NSConcreteData autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x1355e40 of class NSCFArray autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x1355f60 of class NSCFData autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x1355db0 of class NSCFData autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x141bda0 of class NSCFData autoreleased with no pool in place - just leaking

Mar 15 18:53:28 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x141bf20 of class NSCFData autoreleased with no pool in place - just leaking

Mar 15 18:53:29 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x715f90 of class NSCFString autoreleased with no pool in place - just leaking

Mar 15 18:53:29 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x793640 of class NSPathStore2 autoreleased with no pool in place - just leaking

Mar 15 18:53:29 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x715fe0 of class NSConcreteData autoreleased with no pool in place - just leaking

Mar 15 18:53:29 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x7ab180 of class NSCFArray autoreleased with no pool in place - just leaking

Mar 15 18:53:29 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x14026b0 of class NSCFArray autoreleased with no pool in place - just leaking

Mar 15 18:53:29 iMac rapportd[142]: *** __NSAutoreleaseNoPool(): Object 0x1303aa0 of class NSCFData autoreleased with no pool in place - just leaking

Mar 15 18:53:35 iMac [0x0-0xc00c].com.hp.HPEventHandler[147]: on write, error=-1

Mar 15 18:53:42: --- last message repeated 1 time ---

Mar 15 18:53:42 iMac iTunes[151]: _AMDDeviceAttachedCallbackv3 (thread 0xb0617000): Device 'AMDevice 0x1b046b70 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:53:43 iMac ath[189]: _AMDDeviceAttachedCallbackv3 (thread 0x7fff712abcc0): Device 'AMDevice 0x10191a780 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: Entered INJECT_pthread_entry

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: Installing event loop timer

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: proc: 0x1006d6e5b

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: upp: 0x1006d6e5b

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: InstallEventLoopTimer: 0x7fff891e4dd8

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: GetMainEventLoop: 0x7fff891e4c41

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: timer installed!

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: Loading /Library/DropboxHelperTools/Dropbox_u501/DropboxBundle.bundle/Contents/MacOS/Dr opboxBundle

Mar 15 18:53:45 iMac com.apple.Finder[121]: Dropbox: dlopen returned: 0x114801850

Mar 15 18:53:45 iMac com.apple.Finder[121]: module initializer in main thread?: 1

Mar 15 18:53:45 iMac iTunes[151]: _GCDSearchPthreadOnceRoutine (thread 0xa0824540): Looked up GCD symbols, got addresses: 978d5580, GCD_AVAILABLE is 1

Mar 15 18:53:49 iMac AppleMobileDeviceHelper[227]: _AMDDeviceAttachedCallbackv3 (thread 0xa0824540): Device 'AMDevice 0x2e0da50 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:53:59 iMac AppleMobileBackup[257]: WARNING: Backing up 781fd04c4c126ea3e3279cc9f334e794100a1f91

Mar 15 18:53:59 iMac [0x0-0xf00f].com.apple.iTunes[151]: 2012-03-15 18:53:59.640 AppleMobileBackup[257:903] WARNING: Backing up 781fd04c4c126ea3e3279cc9f334e794100a1f91

Mar 15 18:53:59 iMac AppleMobileBackup[257]: _AMDDeviceAttachedCallbackv3 (thread 0x7fff712abcc0): Device 'AMDevice 0x101813730 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:54:10 iMac MDCrashReportTool[258]: _AMDDeviceAttachedCallbackv3 (thread 0x7fff712abcc0): Device 'AMDevice 0x100326500 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:54:11 iMac AppleMobileSync[260]: _AMDDeviceAttachedCallbackv3 (thread 0xa0824540): Device 'AMDevice 0x315330 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:54:12 iMac AppleMobileSync[260]: _AMDDeviceAttachedCallbackv3 (thread 0xa0824540): Device 'AMDevice 0x316620 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 18:54:16 iMac SyncServer[178]: [110fe0] |SyncManager|Warning| removing client com.apple.Mail.Notes from plan because I couldn't send it a sync alert

Mar 15 18:54:16 iMac SyncServer[178]: [110fe0] |SyncManager|Warning| removing client com.apple.Mail from plan because I couldn't send it a sync alert

Mar 15 18:56:45 iMac /usr/libexec/hidd[48]: Timeout waiting for IOKit to be quiet

Mar 15 18:59:25 iMac ath[189]: _AMDDeviceAttachedCallbackv3 (thread 0x7fff712abcc0): Device 'AMDevice 0x100506e20 {UDID = 781fd04c4c126ea3e3279cc9f334e794100a1f91, device ID = 1, location ID = 0xfd130000, product ID = 0x1294}' attached.

Mar 15 19:00:45 iMac WindowServer[78]: Timeout waiting for IOKit to be quiet

Mar 15 19:01:43 iMac SystemStarter[39]: IOKitWaitQuiet: -536870186

Mar 15 19:01:43 iMac com.apple.SystemStarter[39]: Starting HP Trap Monitor

I couldn't find the kernal.log within Console

There were no System Diagnostics crash or panic logs

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Answer 4

Linc Davis

Level 10

209,547 points

Mar 15, 2012 12:53 PM in response to Ron74

Please select  ▹ About This Mac ▹ More Info ▹ System Report from the menu bar. Under Hardware Overview, what do you have for the following?

Model Identifier

Boot ROM Version

SMC Version

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Answer 5

Ron74 Author

Level 1

12 points

Mar 16, 2012 6:12 PM in response to Linc Davis

Model Identifier: iMac11,2

Boot ROM Version: IM112.0057.B00

SMC Version (system): 1.64f5

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Answer 6

Linc Davis

Level 10

209,547 points

Mar 16, 2012 6:36 PM in response to Ron74

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:

Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem(s)?

After testing, reboot as usual (i.e., not in safe mode.)

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Answer 7

Ron74 Author

Level 1

12 points

Mar 17, 2012 6:17 AM in response to Linc Davis

I disconnected everything apart from Keybd & Mouse but when the login screen appeared although I could move the mouse across the screen I wasn't able to click on any of the options nor was the keyboard operating so I was unable to continue. However I did then restart the mac and allowed it power up normally - it still took 10 - 15mins but I was able to use mouse and keybd in the normal manner.

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Answer 8

Linc Davis

Level 10

209,547 points

Mar 17, 2012 6:49 AM in response to Ron74

Back up all data, then boot from your recovery partition (command-R at startup) and reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

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Answer 9

Ron74 Author

Level 1

12 points

Apr 1, 2012 11:14 AM in response to Linc Davis

Linc

Apologies I got called away unexpectedly, just back but will take a few days to get sorted for backup and reinstall. Just to let you know I haven't gone away !

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Answer 10

Ron74 Author

Level 1

12 points

Apr 27, 2012 2:44 AM in response to Ron74

OK I have now backed up everything (that was loke pulling teeth)

I have tried command-R but it just booted as before taking 15mins, can I just clarify is that command followed by R or command+R ? Also at what point do I make the keystrokes, straight after start-up sound or on first appearance of Apple logo etc ?

Thanks

Ron

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Answer 11

Linc Davis

Level 10

209,547 points

Apr 27, 2012 5:12 AM in response to Ron74

OS X Lion: About Lion Recovery

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Answer 12

Ron74 Author

Level 1

12 points

May 6, 2012 7:51 AM in response to Linc Davis

Command+R failed and problrms still exist

Went back OSX Install DVD, ran to instal OSX, ran for about 15mins then mac rebooted with problem still existing.

Tried erase and install option but again failed.

Can I use the disk utility on the Mac to erase disk and then reinstall from OSX Install DVD ?

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Answer 13

Linc Davis

Level 10

209,547 points

May 6, 2012 8:00 AM in response to Ron74

You have a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the Lion recovery partition, if present.

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