Yellow screen

Unpacked new iPad to find a yellow screen to display my billion pixels. Anyone having same? I know it was an issue with 4s. Can be fixed or best return it?

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 16, 2012 12:32 AM

Reply
32 replies
Sort By: 

Mar 16, 2012 2:09 AM in response to Eher

First, try a Reset [Hold the Home (bottom centre) and Sleep/Wake (right top edge) buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!


Failing that, contact Apple.

Reply

Mar 16, 2012 10:21 AM in response to Eher

@Eher, i am also getting the same problem. In fact the resolution on my ipad 2 is much brighter and whiter if that make sense than my new iPad. I am considering bringing the new unit to the apple store to get it replaced but im really not sure if this is an inherent problem with all new iPads and i hope i can get more response from the new iPad users. I am definitely not going to put up with this problem considering the new iPad boast about better display which it clearly did not promise to deliver.

Reply

Mar 16, 2012 10:28 AM in response to Johnathan Burger

Hi John,


Thanks. Well in that case i should head down to the apple store to get my unit replace then. FYI for all of the people who are curious about what im talking about, you can check out the youtube video here http://www.youtube.com/watch?v=lapCYYMcAOk&list=UUWIw8jZ8WuGzJkfNBhzoPFQ&index=3 &feature=plcp

The guy mentioned that the new iPad looks much nicer but its clearly having a yellowish undertone. Im having the same problem. So john, i would supposed you are getting the nice white display much better than the iPad 2 am i right?

Reply

Mar 16, 2012 10:34 AM in response to Johnathan Burger

Wow you are lucky! Thanks for the information. At least now i know im having a defective unit and i need to get it replaced soon! Im kinda disappointed because i have been an avid apple user for 8 years now and i cant believe what im seeing.


Then again enjoy your new iPad!

Reply

Mar 16, 2012 10:35 AM in response to Johnathan Burger

I'm sure I'll love WHEN I get it. I use mine a lot for photography and I also read a lot of photography magazines on my iPad, so I'm really looking forward to the nicer display. I'll just have to suffer for a few more days with my iPad 2 until my new one arrives........😉

Reply

Mar 16, 2012 11:17 AM in response to Eher

I just got mine and I have the same problem! Screen is VERY yellow compared to my other iPads and iPhones. I also have dead pixels in 3 different areas on the screen. They are noticeable on a white background and appear to be grouped together, making them stand out more. In total, somewhere between 5-7 dead pixels are visible. Major bummer after dropping a grand on this thing.

Reply

Mar 16, 2012 4:46 PM in response to Eher

It's GLUE. They all have this yellow tint when they are new. It's more noticable in the color of white and will go away eventually. You just have better eyes than most. It's just like lip sync, there are people that can't see that either, probably the same people. Keep using it, as hot as this iPad runs it will probably not take that long for the yellow tint to go away.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Yellow screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.