HT201257: Using Apple Hardware Test

Learn about Using Apple Hardware Test
luisafromlongmeadow
Level 1 (0 points)
Notebooks

Q: What is the version number of the hardware test supposed to be? Thanks..potential virus here

I am unfamiliar with technical aspects of most computers. After reading so much, due to suspected virus, I want to make sure

I am at least running the authentic AHT and not phishing..thank you all in advance

MacBook Air, Mac OS X (10.7.3), Potential huge virus

Posted on Mar 16, 2012 8:40 AM

Close
luisafromlongmeadow

Q: What is the version number of the hardware test supposed to be? Thanks..potential virus here

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Mar 16, 2012 8:44 AM in response to luisafromlongmeadow
    Level 10 (271,101 points)
    Desktops
    Mar 16, 2012 8:44 AM in response to luisafromlongmeadow

    First, there are no viruses active that affect OS X. Second, the hardware test is activated by restarting the computer and after the chime pressing and holding the "D" key until the test screen appears.

  • by AndyO,

    AndyO AndyO Mar 16, 2012 9:15 AM in response to luisafromlongmeadow
    Level 6 (17,050 points)
    Mar 16, 2012 9:15 AM in response to luisafromlongmeadow

    It might help if you were able to describe to us what problems you are experiencing with your system, since in the absence of a virus infection, there's obviously something wrong that we may be able to help you resolve.

  • by varjak paw,Helpful

    varjak paw varjak paw Mar 16, 2012 12:31 PM in response to luisafromlongmeadow
    Level 10 (169,883 points)
    Mar 16, 2012 12:31 PM in response to luisafromlongmeadow

    The hardware test wouldn't help with a virus issue even if viruses did exist for Mac OS X. The hardware tests, well, the hardware. As Andy suggested, post the issue or problem that's leading you to think your system might have a virus and I'm sure someone here can can provide guidance.

     

    Regards.

  • by luisafromlongmeadow,

    luisafromlongmeadow luisafromlongmeadow Mar 16, 2012 2:20 PM in response to luisafromlongmeadow
    Level 1 (0 points)
    Notebooks
    Mar 16, 2012 2:20 PM in response to luisafromlongmeadow

    Is there avway I could post a snapshot?  I would really appreciate any help and instructions..thanks so much

  • by varjak paw,

    varjak paw varjak paw Mar 16, 2012 2:25 PM in response to luisafromlongmeadow
    Level 10 (169,883 points)
    Mar 16, 2012 2:25 PM in response to luisafromlongmeadow

    What sort of "snapshot"? If you mean a screen shot, yes, you can, by clicking the "camera" icon in the toolbar when you reply. But before you do, it would be best if you can just give us a brief description of the issue. Then if a screen shot would help, we'll ask for one and you can upload one by that "camera" button.

     

    Regards.