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Is anybody else getting a yellowish hue on their new iPad?

Hi guys, i need your help. I just got my new iPad today 4G+Wifi 64GB (white) and i am getting a distinct yellowish hue on my retina display. On my iPad 2 it is clearly much nicer and brighter in terms of the resolution. I was making the two comparisons by using safari and just opening up a blank white page with the brightness tuned to the max on both, i could tell the new iPad is yellowish and the iPad 2 is white and crisp. I mean is apple kidding me? Retina display with more pixels results in yellowish crappy resolution than my iPad 2? Im not sure if i should return this junk back to the apple store or if they do replace me will they give me back the same crappy display. I am stuck in a middle right now as my authorised reseller is currently out of stock and when i called apple support today they were telling me i would have to wait much longer if they have to ship it back to me. This is really ridiculous and i hope if anyone shares the same problem do drop me a reply.


Thanks.


Lindon

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 16, 2012 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2012 10:26 AM

Same issue here!

812 replies

Mar 30, 2012 5:44 AM in response to Krzysztof Przygoda

Your before and after image looks great, but can I "play skeptic" for a second?


How do you know that on your second photo, your camera simply didn't white balance on the yellow screen. Taking another side by side against the iPad2 and then comparing those two photos would be better. That way, if the iPad2 looks the same on both images, we know that the ipad3 has improved x amount?


When I compared my replacement ( which is better ) - I tried to take the same photo as before. Then, I made sure what didn't change ( my screen monitor ) was reproduced equally on both pictures. Only then did I believ what my eyes already though ... that my replacement was indeed much less yellow.


Am I making sense?


Thanks!

Mar 30, 2012 7:04 AM in response to apixel

OK. Especially for skeptics:

  1. I've updated photos - now compared to iPad 2.
  2. Both shots taken by iPhone 4 and 2 iPads at once, so White Balance has nothing to do with it as far as iPad 2 plays as a reference.
  3. I guarantee nothing. If isn't working for you, then go to the Apple for quality promise.
  4. And at last, I have to prove nothing. Just believe me or not, it looks better than on shots. You have nothing to lose but your power at least. You are using your iPad in appropiate way or am I wrong? Just try and be patient (24h or more if needed - I've noticed the longer = the better).

Mar 30, 2012 7:42 AM in response to Krzysztof Przygoda

I hope you didn't take my skepticism the wrong way. As I said, even I had to make sure to do careful comparisons for myself - eyes get used to colors and iPhones have auto white balance - so shooting a screen alone can change things drastically. The side by side picture is the only way to go.


In any case, the improvement you show is similar to the improvement I got from swapping my iPad. The new one is still warm in comparison to my monitor, but not as distracting as it was before - specially in the grays.


Will you be going another round of burning, or you are satisfied with how it looks now?

Mar 30, 2012 8:19 AM in response to apixel

No I didn't get you wrong, but talking about photograpy is pointless here. It's not about if am I right, I don't care. It's all about our iPads. You could asking me for the proof, if I tell you taking risk, but I don't.

No offence. Just little faith in people.


I will be burning it during its idle time and every night and day, until I find it pointless. There is still space for improvement. If I find it, I let you all know.

Mar 30, 2012 9:26 PM in response to lindon85

Ok. I had my IPad 3 for a couple weeks and tried the burn-in method to try to fix the yellow cast that made everything look dingy. It helped a little bit, but finally gave up and went to the local Apple store today and had an opportunity to compare to the ones they had on display. Most of theirs had noticeably cleaner whites and lined up side to side, they appeared to have a slightly pink tinge compared to mine. It was immediately obvious that my IPad was calibrated differently, and asked for a swap (which was handled as a return and new purchase).


Opened the new one and VOILA! Perfect!!!


It is really, REALLY, good. Wow!


Clean whites, and colors are more saturated at the same brightness level.


No, not the same color temp as my IPad 2, but my sense is, that it is more accurate.

There is no question that I did the right thing in swapping it out. No comparison.

(Even the super-nice Apple folks said they could see a big difference - and no, it wasn't my imagination).


Bottom line: If you have one that is way off the mark in color temp, would advise not wasting a lot of time trying to the burn-in technique. You might get a slight improvement, but at least in my case, not enough to mess around with.

Mar 31, 2012 5:03 AM in response to jaic

Here you go:


Serial number:

Name: iPad 3

Group1: iPad

Group2:

Generation: 3

Machine Model: iPad3,3

Model introduced: 2012

Production year: 2012

Production week: 4 (January)

introduced test: GOED

Family name: A1403

Screen size: 9 inch

Screen resolution: 2048x1536 pixels

Colour: Black

Capacity: 32GB

Factory: DL (China - Foxconn)

External link: Portatronix sells parts for this iPad


Surprised it was made 4th week of Jan.

Looks like they properly calibrated their equipment at that Foxconn location.


Like I said, it is night and day difference compared to my first unit.

Mar 31, 2012 6:07 AM in response to Phil Horvitz

So....I had no real issues with the iPad I got on launch day...screen looked great, not running excessively hot etc...


It was made week 8 in a different Foxconn factory than the one listed below, must be different city...


I did however discover an issue Thurs and made a genius bar appt for yesterday...in the upper left corner of the screen when looking at it from an angle I could see light leaking just under the edge of the black bezel area...


I went to the genius bar and they swapped it out no questions asked...the new one has no yellowing at all...runs (so far) as warm as my first one and the screen is just as pixel perfect as it should be...


Info on the replacement below, made a week earlier than my original and in a different Foxconn facility..


Name: iPad 3

Group1: iPad

Group2: WiFi-4G

Generation: 3

Machine Model: iPad3,2

Model introduced: 2012

Production year: 2012

Production week: 7 (February)

introduced test: GOED

Family name: A1430

Screen size: 9 inch

Screen resolution: 2048x1536 pixels

Colour: Black

Capacity: 64GB

Factory: DN (China, Chengdu - Foxconn)

External link: Repair guide by iFixit

Mar 31, 2012 5:52 PM in response to lindon85

Hi,


So I am on my third one. This time no yellow and no dead pixels. The screen seems pretty uniform. Though a bit darker on the left side, it's not enough to bother me. One question. When I was checking it out, I noticed that if I look at the right edge of the screen with it tilted away from me, I can see a little bit of the backlight along the edge. It's like the screen is not completely flush against the glass on the inside. What is the deal with that? Is that normal? If not normal, does it present a problem? When I look at the screen in the dark, it is very uniform with no light spots.

Mar 31, 2012 6:34 PM in response to lindon85

After two weeks, I finally have an iPad 3 with a great screen. It took a while -- and a lot of perseverance -- to get to this point. I thought I'd summarize the problem screens I saw to help others:


1. Screens with a yellowish cast. In some cases, the yellow cast was quite pronounced. In other cases, it was not, but it was still there. Some things to look for include: Do black and white photos look tinted, kind of antique? Do facial tones look pleasing, or do the tones make the subjects look ill? (Be sure your reference photos are indeed GOOD photos processed on calibrated screens, preferably by professionals.) Another thing to look closely at in such photos: teeth! Do people's pearly whites look stained? Do blues really look blue, or do they err too much toward purple? (This last observation surprised me, because I thought blue + yellow would make green, not purple.)


2. Is the screen "even"? Some of my screens had parts that were quite white but other parks that were murky, where the murkiness was usually subtly yellowy, but sometimes subtly reddish, greenish or brownish. This uneven cloudiness really bothered me. Perhaps to some extent the eyes/brain can get used to an overall color cast and compensate for it, but not when the color cast is uneven. The iBooks app is a great app to use to test the evenness of the screen.


3. My experiences were exclusively with the Verizon 32 GB black units. I don't mean to imply that all ther units are fine. I'm just sharing which units I had trouble with. As a last resort, I downgraded to a 16 GB wifi-only model (black) because I still wanted an iPad 3 but I felt that $729 was too much to pay assuming that I'd never in fact be able to find an iPad 3 with an overall good screen; $499 being a little easier to swallow. Well, lo and behold, the 16 GB wifi-only unit I got was PERFECT. An absolute keeper. Does this mean the 16 GB wifi-only black models are all okay? I can't say that. I may have just gotten lucky playing iPad 3 display roulette.


My advice: Don't settle for an iPad 3 whose screen you do not like.

Mar 31, 2012 7:52 PM in response to NyVetteGuy

Thanks for the info. This is my third new iPad. First one had yellow in the bottom left that didn't fade over a two week period. Second one had a great screen with dead pixels. Does light leakage cause any problems or can it get worse over time? If not, I'm inclined to keep this one. It has a nice screen other than this, and it is not at all noticeable unless I tip the screen a lot.

Is anybody else getting a yellowish hue on their new iPad?

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