Is anybody else getting a yellowish hue on their new iPad?

Hi guys, i need your help. I just got my new iPad today 4G+Wifi 64GB (white) and i am getting a distinct yellowish hue on my retina display. On my iPad 2 it is clearly much nicer and brighter in terms of the resolution. I was making the two comparisons by using safari and just opening up a blank white page with the brightness tuned to the max on both, i could tell the new iPad is yellowish and the iPad 2 is white and crisp. I mean is apple kidding me? Retina display with more pixels results in yellowish crappy resolution than my iPad 2? Im not sure if i should return this junk back to the apple store or if they do replace me will they give me back the same crappy display. I am stuck in a middle right now as my authorised reseller is currently out of stock and when i called apple support today they were telling me i would have to wait much longer if they have to ship it back to me. This is really ridiculous and i hope if anyone shares the same problem do drop me a reply.


Thanks.


Lindon

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 16, 2012 10:10 AM

Reply
812 replies

Nov 11, 2012 2:58 AM in response to lindon85

Yes!!!!!! I got my first iPad 3 4 generation just the other day got it out of the box, switched it on and thought "CRAP" the display is as yellow as a toy rubber duckie!!!


Right on the phone to apple who tried to tell me that it will go away..... PFFFTTT!!!


Because it was with in the 14 day return policy I told them I want a new one sent out right away, to Apples credit they did, but guess what......? The one they sent out has even worse display!!!!


It is nice and "cool" down the left side and green the other!!!!!!!!


FIX YOUR ISSUES APPLE YOUR GOING TO LOSE A LOT OF PEOPLE IF YOU DON'T!

Nov 11, 2012 3:39 PM in response to JD84

QC is a joke to Apple these days. I warn people, but they don't believe it until they buy into the hype and see it for themselves. Their contractors for making the panels are absolutely terrible and is why I have not upgraded much stuff from Apple over the last couple years. You can call them and they will try and accomodate you over the phone, but the hassle and repeated calling becomes tiresome very quickly. If you can live with an older model such as the 3, keep it. It's just not worth the hassle these days. They are quickly losing momentum anyways, so I'm hopeful that this will slow their growth and quality will improve as a result.

Quality is always better than quantity. But Apple sees it differently like many companies today.

Nov 13, 2012 10:41 PM in response to JD84

People ! I myself have been a victim of Apple's poor Quality Control but having said that all of us need to understand this, Apple makes this iPad units in millions and Trillions on daily basis it is virtually impossible to man all the units for Quality one by one, It will take them 2-3 years to come out with a iPad Family if they start doing that. It is not a hand picked thing that each aspect and component of the iPad is hand crafted to perfection like you get in your Ferrari or Lamborgini cars. Nope it is not going to happen Business wise it is impossible. However what Apple needs to do is have a friendly customer satisfaction policy if a customer is not happy for a certain reason with the iPad unit, help him by exchanging it or giving his full money back. I know it is there in most of the countries but imagine for poeple like me where Apple does not sell directly and we have to go through a Apple appointed Reseller we never get out money back and exchange is also impossible no matter what happens.. Period !! So If People in the U.S and Europe are complaining about their issues...imagine how people in the other parts of the world would be coping up with this.


It is all Business Driven where there can be off days aswell everyone needs to understand this.

Nov 20, 2012 12:21 PM in response to raven4luck

Having experienced the speed increase between my 1st gen & the 4th gen iPad I went on another mission to try and find one without the yellow hue. I went back to Best Buy and had them open the box to test it before I bought another one. They weren't happy about doing it since it would have to be discounted 10% if opened but I insisted. I opened a blank Safari page and there it was again, the yellow hue, more pronounced under natural light. The Geek said he didn't see a yellow hue (2 other employees saw it) and that I couldn't test multiple iPads so I drove to the Apple store. I explained my prior experiences with the yellow hue, (which she'd never heard of) got the ok to open the box, turned on the iPad and voila - no yellow hue! So there are 4th gen 64GB Wi-Fi iPads out there without a yellow hue if you're up to working to find one. I checked the SN on this one, a Sept DM unit produced 3 weeks earlier in the same factory as the 1st one I bought.


I submitted 2 reports about the issue and suggested they improve quality control. http://www.apple.com/feedback/ipad.html

Nov 20, 2012 3:24 PM in response to lindon85

I purchased an iPad 4 this week and it had a noticable yellow tint which was slightly worse on the right side. I returned it and got another which looked okay in the store under the bright lights, but when I got it home it had a minimal yellow tint to the border of both sides of the screen and compared to my 15 in rMBP it looked dingey although uniform in color. The difference between the screen on the iPad 4 and my iPad 3 however was night and day. I was lucky to get a third generation iPad with a beautiful bright white screen which makes my rMBP look dull. I didn't notice a significant difference in the speed of downloading websites and apps and today I decided to keep my iPad 3 and forget the upgrade for now. I returned the second iPad 4. On both returns the Apple geniuses couldn't have been nicer about it. One thing I did notice was that the new power charger is much faster. In all honesty, if I didn't have what I consider a perfect iPad 3, I probably would have kept the second one and been happy with it as even with the darker screen it had a sharp display with great color saturation.

Nov 20, 2012 4:02 PM in response to raven4luck

Guys, a little advice here: Apple uses different display manufacturers for the iPad. The displays are manufactured to Apple specs, which also include an acceptable color temperature range.

Some displays have a warm color temperature (= yellowish hue), others have a cold color temperature (= sharp white). In some cases, the glue used on the display didn't dry perfectly and there can be a yellow hue, which disappears as soon as the glue dries.

To make it short: It is very likely that your "defective" iPads were just fine. Surprise, surprise. 😝

Nov 20, 2012 4:06 PM in response to bentley123456

I was lucky to get a not terrible iPad 3 after several tries. Unfortunately, it is not evenly lit. It is darker at the top and along the left side. It is not terrible at all, but it is noticeable. At least it is not yellow, pink, blue, or green like numerous others that i have seen. And no dead pixels, dust, or other foreign material beneath the screen. In the end, i decided to keep it because i really do like the resolution. After using one for a while, I could not imagine going back to the old iPad 2 resolution. Not that I have a problem with the iPad 2. I use one at work. I have been watching the iPad 4 launch, hoping that these screen issues were fixed. This does not appear to be the case. I would have bought one in a second, if the screen issues were fixed. I have also noticed that if the iPad 4 is held landscape while holding the left side, wifi drops off. It really does appear that they haven't fixed any of the complaints that people had with the iPad 3.


There are four certainties in all this.


1. Nobody at Apple has ever heard of any issue with any of their products. Ever. And they will never see it. The Apple stores are lit in such a way that all screens look amazing all the time.

2. Nobody at Best Buy has ever heard of any issue with any product that they sell. Ever. And they don't care enough to actually look at what you're seeing. It's a knee jerk reaction to anyone who complains.

3. No matter how many people claim to see an issue on any forum, even on multiple units, there will always be someone that comes along and claims that because they don't have the issue you see, it does not exist, and it is all in your mind.

4. Someone will be along shortly to talk about all the people who have "OCD" because they have the audacity to want a perfect unit in exchange for their hard earned cash. Most of the people using this term will actually have no idea what it is, what it means, or what the symptoms of the disorder really are.


I keep seeing "IGZO" being tossed around on the forums. I will wait to consider picking up a new iPad until that comes out. Maybe it will result in more even lighting and fewer screen flaws.

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Is anybody else getting a yellowish hue on their new iPad?

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