lindon85

Q: Is anybody else getting a yellowish hue on their new iPad?

Hi guys, i need your help. I just got my new iPad today 4G+Wifi 64GB (white) and i am getting a distinct yellowish hue on my retina display. On my iPad 2 it is clearly much nicer and brighter in terms of the resolution. I was making the two comparisons by using safari and just opening up a blank white page with the brightness tuned to the max on both, i could tell the new iPad is yellowish and the iPad 2 is white and crisp. I mean is apple kidding me? Retina display with more pixels results in yellowish crappy resolution than my iPad 2? Im not sure if i should return this junk back to the apple store or if they do replace me will they give me back the same crappy display. I am stuck in a middle right now as my authorised reseller is currently out of stock and when i called apple support today they were telling me i would have to wait much longer if they have to ship it back to me. This is really ridiculous and i hope if anyone shares the same problem do drop me a reply.

 

Thanks.

 

Lindon

iPad (3rd generation) Wi-Fi + 4G, iOS 5.1

Posted on Mar 16, 2012 10:10 AM

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Q: Is anybody else getting a yellowish hue on their new iPad?

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  • by HappyTrucker,

    HappyTrucker HappyTrucker Mar 17, 2012 3:18 PM in response to (none) Ctein
    Level 1 (125 points)
    Mac OS X
    Mar 17, 2012 3:18 PM in response to (none) Ctein

    Ctein,

     

    Almost couldn't agree more. I posted a few pages back about mine having a yellowish hue. It's now 24 hours later and it appears to have settled down nicely. Now, next to the iPad 2 it looks white not yellow, with the iPad 2 looking definitely blueish. There is almost no yellow tinge at all tonight except at extreme angles.

     

    I reckon a lot of people's will be fine after a bit of running in.

     

    As an aside, the text on these support pages is horrible and unreadable now on the 2 after using this new display. I always thought the 2 was a lovely display. Not so much now.

  • by rbrylawski,

    rbrylawski rbrylawski Mar 17, 2012 3:27 PM in response to Huskers 86
    Level 6 (11,941 points)
    Mar 17, 2012 3:27 PM in response to Huskers 86

    Huskers 86 wrote:

     

    I took some more "head on" pics as you suggested.  Again, I am comparing with my old iPad 2 ( right ).

     

     

    http://www.flickr.com/photos/76217456@N03/6844627898

     

    http://www.flickr.com/photos/76217456@N03/6844629618

     

    Based on the pictures, the new iPad has more realistic colors. The hand looks more like a real flesh color and iPad 2 has a definite blue tint.  If this is an issue for you, you've just grown used to the bluish tint of the screen. Personally, I find the new screen more pleasing.

  • by crh24,

    crh24 crh24 Mar 17, 2012 3:51 PM in response to Mike Kelley
    Level 3 (924 points)
    Mar 17, 2012 3:51 PM in response to Mike Kelley

    Mike Kelley wrote:

     

    RockyMtnSky wrote:

     

    Thank you for your detailed color analysis!  I found it very imformative and helpful.  My husband and I will likely be getting new iPads this summer and the yellow remarks were making me a bit nervous.  I have heard in other places that displays are turned too bright, but your post is the most helpful I've read on it.  I especially like the color matching you did.  I am looking forward to getting my first Apple product ever.

    Don't let it worry you.  Trying to determine whether Apple products are worth getting by visiting support forums is like trying to see if there are any healthy people by visiting a hospital.  If you did that, you'd think there were absolutely NO healthy people anywhere in the world.

     

    <...>

    I couldn't agree more about the 'hospital' aspect of the forums though I'd liken it more to the ER than the hospital in general.  I've owned dozens of Apple products (starting with Apple ][ serial number 19480) and this iPad 3 is the very first one that has required replacement.  All previous Apple products I purchased were excellent right out of the box and that includes refurbished units.

     

    One thing the forums is good for is to determine if what you're seeing is 'normal' or will require a call/visit to Apple and for many that is comforting. To decide against a purchase based upon the forums, however, is in my estimation idiotic.

  • by james Hall,

    james Hall james Hall Mar 17, 2012 8:04 PM in response to lindon85
    Level 1 (35 points)
    Mar 17, 2012 8:04 PM in response to lindon85

    Success! (sort of)  Thought I should post to let everyone know what I did... Simple, after exchanging the unit twice, I finally got one that was better. By that I mean, the original ipad had a preponderance of yellow tint at the top of the ipad and decreased as it moved down the screen.  The one I'm finally okay with still has a warmer hue to the entire unit, but the yellow isn't heavier in any one place. 

     

    I had two ipad 3's here at my house and compared them both side by side and there was DEFINITELY a difference.  The one that was acceptable came from Best Buy as opposed to the first two that came from the Apple store.  It's unbelievable after all the hype about the screen that they would expect people to be happy with screens that are clearly sub-par.

  • by iPod touch/James,

    iPod touch/James iPod touch/James Mar 17, 2012 8:10 PM in response to lindon85
    Level 1 (10 points)
    Mar 17, 2012 8:10 PM in response to lindon85

    I would take it back to the apple store and get an new one BUT... open it up and CECKif it has yellowish on the retina display. Watch a the iPad video:http://www.apple.com/ipad/ They think that theres more picsoles but theres not.

  • by rbrylawski,

    rbrylawski rbrylawski Mar 17, 2012 8:17 PM in response to iPod touch/James
    Level 6 (11,941 points)
    Mar 17, 2012 8:17 PM in response to iPod touch/James

    what are picsoles?

  • by iPod touch/James,

    iPod touch/James iPod touch/James Mar 17, 2012 8:22 PM in response to rbrylawski
    Level 1 (10 points)
    Mar 17, 2012 8:22 PM in response to rbrylawski

    Picololes are the red green and blue things in the video. Thanks!

  • by dtumser,

    dtumser dtumser Mar 18, 2012 5:40 AM in response to iPod touch/James
    Level 1 (0 points)
    Mar 18, 2012 5:40 AM in response to iPod touch/James

    LMAO!

  • by Chriss99,

    Chriss99 Chriss99 Mar 18, 2012 5:47 AM in response to lindon85
    Level 1 (0 points)
    Mar 18, 2012 5:47 AM in response to lindon85

    Hello,

     

    Once I recognised the yellow tint on my new IPad, I returned it to the Apple Store. Tried two others there, but same yellow display tint :( So I stay with my IPad 2 which looks much better.

     

    I don't think anybody here appreciates reading emails and surfing in the web without whites being displayed as whites! :mad:

     

    Also the viewing angle stability is very poor compared to the IPad 2. :mad:Don't like changing tint and contrast when tilting slightly the new IPad.

     

    I am sure Apple changed to "cheaper" technologies for their Screens (same issue was for the IPhone 4S).

    Sorry Apple, really not fair to display in the Apple Stores just new IPads with perfect, white screens, but to sell only poor yellow ones! :(

  • by Mike Kelley,

    Mike Kelley Mike Kelley Mar 18, 2012 5:47 AM in response to rbrylawski
    Level 7 (29,288 points)
    Apple Watch
    Mar 18, 2012 5:47 AM in response to rbrylawski

    rbrylawski wrote:

     

    what are picsoles?

    This is netspeak for the images you take of the bottom of women's feet (not to be confused with macro images of women's eyes, which reach deep into their spirit.  These are picsouls).

     

    Neither of which should be confused with pixels (or individual PIcture ELemenS).

  • by Mike Kelley,

    Mike Kelley Mike Kelley Mar 18, 2012 5:53 AM in response to Chriss99
    Level 7 (29,288 points)
    Apple Watch
    Mar 18, 2012 5:53 AM in response to Chriss99

    Chriss99 wrote:

     

    Also the viewing angle stability is very poor compared to the IPad 2. :mad:Don't like changing tint and contrast when tilting slightly the new IPad.

     

    I am sure Apple changed to "cheaper" technologies for their Screens (same issue was for the IPhone 4S).

    Sorry Apple, really not fair to display in the Apple Stores just new IPads with perfect, white screens, but to sell only poor yellow ones! :(

    Yes, of course, that's *exactly* what Apple is doing, selling a ton of very poor products in the hope that no one will notice.  They've been highly successful at this ploy in the past, getting away with it on the iPhone 4s so that no one today even wants to be seen with one.

     

    All seriousness aside, there are a whole lot of very good new iPads out there -- while it's unfortunate that you seem to have been unable to get one, that will not be the case for the vast majority of people (like myself).  And there may even be some issues (like uncured glue) that will resolve themselves in a few weeks.  In any case, there are plenty of safeguards (return policies, warranty repairs, etc) to protect anyone out there so no one should feel this is any big deal.

     

    (And my new iPad is far superior to my iPad 2 in every single way).

  • by (none) Ctein,

    (none) Ctein (none) Ctein Mar 18, 2012 10:03 AM in response to Chriss99
    Level 1 (26 points)
    Mar 18, 2012 10:03 AM in response to Chriss99

    Dear Chriss99,

     

    I've carefully checked the viewing angles on my old and new iPads and the brightness falloff is almost exactly the same for the two. See my previous posts for a more detailed discussion of viewing angle.

     

    pax / Ctein

  • by Huskers 86,

    Huskers 86 Huskers 86 Mar 18, 2012 10:19 AM in response to Huskers 86
    Level 1 (0 points)
    Mar 18, 2012 10:19 AM in response to Huskers 86

    I took my unit to a local Apple Store to make a comparison last night.  None of the ones over there have the yellowish hue like mine.  I talked to one of the geniuses, he also noticed the difference.  He told me, every LCDs will display different colors, mine was within specs.  However,  my unit doesn't display white at all.  It displays a creamy yellowish white. 

     

    Since I bought it at Best Buy,  Im going to exchange it over there.

  • by NyVetteGuy,

    NyVetteGuy NyVetteGuy Mar 18, 2012 10:44 AM in response to Huskers 86
    Level 1 (45 points)
    Mar 18, 2012 10:44 AM in response to Huskers 86

    If you have a defective Apple product you can always take care of any issues you have with your item at the Apple Store.

     

    In this case especially, you are more likely to get a new unit at the Apple store than you are to get one at Best Buy as Best Buy has severely limited quantities in the beginning.

  • by Kirk Bodick,

    Kirk Bodick Kirk Bodick Mar 18, 2012 4:03 PM in response to lindon85
    Level 1 (25 points)
    Mar 18, 2012 4:03 PM in response to lindon85

    Same issue here - there is a yellow tint on everything.  I understand that the screen might have a warmer color temperature but whites should not have a yellow tint!  Either Apple needs to add color temperature controls or I'm taking mine back for replacement.  This is very disappointing.

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