Greg13533
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Q: I can not sign in to iCloud from the control panel on my PC

I just purchased the New iPad and decided to do the iCloud sync.  I have installed the iCloud control panel to my Windows 7 Pro computer, but when I try to sign in from the control panel it doesn't log-in.  I have waited for an hour to see if anything would happen and it does not.  I have even tried to reinstall.  Does anyone have any ideas?

PC, Windows XP Pro

Posted on Mar 16, 2012 12:10 PM

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Greg13533

Q: I can not sign in to iCloud from the control panel on my PC

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  • by freakkk,

    freakkk freakkk Mar 21, 2012 2:47 PM in response to Greg13533
    Level 1 (95 points)
    Mar 21, 2012 2:47 PM in response to Greg13533

    I was having same issue here (using windows 7 64-bit). iCloud control panel used to work fine for me before this last update, but then it stopped letting me sign in. After entering apple id and password, just hangs with the spinning progress wheel forever..

     

    I tried uninstalling, rebooting, and then reinstalling the control panel, but still did the same thing.  I also tried changing my iCloud password;  new password worked fine for signing onto icloud.com and from my iPhone 4S but still not from the control panel. The strange part was let it would let me log into it with my wife's apple id ??

     

    That got me experimenting some more and I realized that the control panel worked fine from a different user profile on my windows computer!  After experimenting and nosing around in my profiles 'AppData' folder, I managed to get it to work again:

     

    1. If you have iCloud control panel log in window open, close it
    2. Copy this path to your clipboard: 
      C:\Users\%username%\AppData\Roaming\Apple Computer\Preferences
    3. Goto start -> run
    4. Paste the path and hit enter
    5. From the folder that is opened, rename 'MobileMeAccounts.plist' out of the way (or you can delete it if want..)
    6. Restart iCloud control panel and try logging on again. MobileMeAccounts.plist is regenerated the next time you sign out from control panel.

     

    I'm guessing that somehow my (our) original MobileMeAccounts.plist has some sort of corruption in it, or maybe some log in attempt got hosed somehow and its preventing it from even trying?   Who knows...

     

    Hope it works out for you too!!   ~~Corey

  • by Greg13533,

    Greg13533 Greg13533 Mar 21, 2012 3:31 PM in response to freakkk
    Level 1 (0 points)
    Mar 21, 2012 3:31 PM in response to freakkk

    Thanks for trying, but I do not have the folder "Preferences" under Apple Computer. If you can think of anything else to try, please let me know.

  • by freakkk,

    freakkk freakkk Mar 21, 2012 3:49 PM in response to Greg13533
    Level 1 (95 points)
    Mar 21, 2012 3:49 PM in response to Greg13533

    Hmmm, are you sure your not looking in  AppsData\Local\Apple Computer   ?  This one is in the Roaming folder.

     

    Try copy and pasting this path instead..

    %userprofile%\AppData\Roaming\Apple Computer\Preferences

     

    This way if your windows installation isn't on C: like mine it would still work..

  • by stevefromcouncil bluffs,

    stevefromcouncil bluffs stevefromcouncil bluffs Aug 3, 2012 12:59 PM in response to Greg13533
    Level 1 (0 points)
    Aug 3, 2012 12:59 PM in response to Greg13533

    I tried this but I do not have the file on my pc.

  • by ahunking,

    ahunking ahunking Jan 2, 2013 9:13 AM in response to freakkk
    Level 1 (0 points)
    Jan 2, 2013 9:13 AM in response to freakkk

    I am having the same issue as the original poster. I have been looking for solutions for a year now. The file you mentioned 'MobileMeAccounts.plist' is not in the folder specified. Any other ideas?

  • by SLAVKOiPhone,

    SLAVKOiPhone SLAVKOiPhone Jan 2, 2013 2:19 PM in response to freakkk
    Level 1 (0 points)
    Jan 2, 2013 2:19 PM in response to freakkk

    Tried it, doesn't work in my case.  I have a message stating, "Connection Error.  iCloud encountered an error while trying to connect to the server."

  • by SLAVKOiPhone,

    SLAVKOiPhone SLAVKOiPhone Jan 2, 2013 2:38 PM in response to SLAVKOiPhone
    Level 1 (0 points)
    Jan 2, 2013 2:38 PM in response to SLAVKOiPhone

    But then I tried from Google's Chrome web browser and it worked.