Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

visible light leakage on ipad 3, very annoying

Just received my new ipad (32G wifi, black). After turning it on for the first time I noticed a visible light leakage at the top edge of the screen, it is at least one inch long and very annoying indeed! I've googled this issue and found that there are some others complaining about the same thing, while one guy mentioned that, for his device 'the leakage disappeared after 2 hours of use'. well, I've been using it for at least 3 hours and it doesn't seem to get even a little bit better. I'm quite disappointed as my ipad 2 has no such issue at all, not to mention that the new ipad seems to generate more heat, makes it uncomfortable to hold it like a book. I'm bringing it to my local store tmr, hopefully they can do sth about it.


User uploaded file

Posted on Mar 16, 2012 3:57 PM

Reply
37 replies

Mar 16, 2012 4:06 PM in response to pdark

That's my leakage. Near the front facing camera. I've been using mine for nearly two hours and it's still the same as the first moments. Contacted Apple and they recommended waiting 48 hours before bringing it in. I will eventually have it replaced, but with the lines at my local store taking up the west wing of the mall, it won't be until things calm down.


User uploaded file

Mar 21, 2012 4:33 PM in response to pdark

I have this issue as well. I can see the backlight on the top left of the IPAD when held in portrait mode. To the left of the front facing camera. Can only be seen if you tilt the ipad almost horizontally. It doesn't appear to effect the screen quality so I’m not in a hurry to replace it. Maybe I’ll bring it in later before the warranty expires since it is actually a defect that should be covered.


User uploaded file

Mar 26, 2012 2:39 PM in response to Alaska99801

@ anilsudhakaran


Manufactured problems? Am I the only one that ever uses the iPad in a dimly lit environemnt? This is not a trivial issue I'm discussing. I often use the iPad in a lab (at work) and at home before I go to bed. In each of these environments the light leakage on these units that I've returned would have been obvious and distracting.


I don't know about you, but when I pay almost a grand for something, I expect it to at least not have these glaring defects.

visible light leakage on ipad 3, very annoying

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.