11 Replies Latest reply: Mar 17, 2012 4:07 AM by The Huntress
daniman123 Level 1 Level 1 (0 points)

Hey guys. I locked my iPhone with a password and it seems that a friend of mine got it disabled. He tried to put the password to many times.

What should I do? I dont want to restore it because I have all of my photos, contacts and songs in there! my SMS messages, apps...

When I connect it to the computer it says that I have to input my passcode to continue...

 

I have no iCloud or PC backup. Iam using an iPhone 4 on iOS 5.0.1.. thanks


iPhone 4, iOS 5
  • 1. Re: iPhone disabled
    The Huntress Level 4 Level 4 (3,585 points)

    I have no iCloud or PC backup. Iam using an iPhone 4 on iOS 5.0.1..

     

    If you never sync or backup your iPhone you maybe in trouble, however, if you performed a sync prior to setting your passcode, you can restore from backup on the computer you last synced with to remove the passcode http://support.apple.com/kb/HT1414. Otherwise, you'll have to force the phone into recovery mode & restore as a new device. All data on the phone will be erased http://support.apple.com/kb/HT1808.

  • 2. Re: iPhone disabled
    daniman123 Level 1 Level 1 (0 points)

    The phone belongs to a co-worker... She has no back up or anything and I dont want to restore it.

    If I connect the iPhone via her PC, will the message that asks me to input a password dissapear?

  • 3. Re: iPhone disabled
    The Huntress Level 4 Level 4 (3,585 points)

    She has no back up or anything and I dont want to restore it.

     

    If she doesn't want to restore then the iPhone is useless to her, without backups there is no way to recover her data unless she remembers the passcode.

     

    If I connect the iPhone via her PC, will the message that asks me to input a password dissapear?

     

    No, you will still be asked for the passcode.

  • 4. Re: iPhone disabled
    daniman123 Level 1 Level 1 (0 points)

    I know the password... If only this wouldn't be disabled... Is there any way to enter the password via the PC or some program? I KNOW THE PASSCODE.

  • 5. Re: iPhone disabled
    The Huntress Level 4 Level 4 (3,585 points)

    I know the password... If only this wouldn't be disabled...

     

    If someone repeatedly enters the wrong passcode, the iPhone will be disabled for longer intervals before you can try again. After too many unsuccessful attempts, you won't be able to try again until you connect it to the computer with which you last synced it, which is what has happened in your case.  As its never been synced even when you connect and put in the correct passcode all your data may be lost.

  • 6. Re: iPhone disabled
    daniman123 Level 1 Level 1 (0 points)

    So if I connect the phone to the "original" PC then I shall be able to enter the passcode again? It wont be disabled?

  • 7. Re: iPhone disabled
    The Huntress Level 4 Level 4 (3,585 points)

    So if I connect the phone to the "original" PC

     

    You said it had never been synced, was it activated on that PC? If it was there maybe (and only maybe) a very old backup that you could restore it from but obviously the vast amount of data will be lost.  Look at the support documents I provided and follow the instructions there to restore it, you will need to enter the passcode when you connect to iTunes.

  • 8. Re: iPhone disabled
    daniman123 Level 1 Level 1 (0 points)

    She probably synced it atleast once. She transfers music once in a while.

  • 9. Re: iPhone disabled
    The Huntress Level 4 Level 4 (3,585 points)

    She should really back up regularly to avoid this.  She maybe lucky, so I would give it a try otherwise the iPhone is useless to her in it's current state. Good luck.

  • 10. Re: iPhone disabled
    daniman123 Level 1 Level 1 (0 points)

    Geez.. okay, thanks I'll see what I can do. How can Apple create somthing so perfect yet not think some stuff through.

  • 11. Re: iPhone disabled
    The Huntress Level 4 Level 4 (3,585 points)

    I believe Apple has thought this through and it works perfectly from a security perspective.  If you have a passcode set and your iPhone is lost or stolen, the only way a thief could use the iPhone again would be to restore it as a brand new device thus preventing anyone from accessing your data. This is a cautionary tale about doing regular backups.