2 Replies Latest reply: Mar 17, 2012 7:40 PM by ae6ow
ae6ow Level 1 Level 1

I upgraded to Aperture 3.0. This requires upgrading the library as well, which is done by the application upon the first attempt to access the library. In this case, Aperture 3.0 did not attempt to do the conversion, but instead posted an error message saying that the file format was not supported. My Aperture library is on a NAS box (if that is relavant). After repeated attempts to point to the library (holding the option key or changing the pointer in preferences), I instead clicked on the library itself. This caused Aperture 3.0 to load and begin the library upgrade. I thought all was well and left the room. Upon returning, the upgrade seemed to have completed, but instead something happened which wound up deleting the library itself.

 

I have rebooted the NAS box and the MacBook Pro. Finder sees an empty folder, where formerly the library was present. The NAS box does not indicate any RAID failure.

 

This is a real dilemma, as a lifetime of images were nicely stored on a RAID10 box until the upgrade occured.

 

Any ideas?


MacBook Pro, Mac OS X (10.6.8)
Reply by Frank Caggiano on Mar 17, 2012 7:17 PM Helpful

Sorry to have to say this but Aperture libraries on NAS are not supported.

 

See: Aperture: Use locally mounted Mac OS X Extended volumes for your Aperture library

and Format external drives to Mac OS Extended before using with Aperture

 

When Aperture updates a library across major numbers (2 to 3) it normally makes a copy of the original. Look on your NAS to see if there is an Aperture 2 library and if there is copy it off and then do the upgrade.]

 

If there isn't a copy of the 2 library then I'm afraid you;ll need to retrieve it from your backups.

 

good luck

Reply by ae6ow on Mar 17, 2012 7:40 PM Helpful

Thanks Frank. I am sort of prepared for the bad news ... "NAS are not supported" is not exactly ... I have been on a NAS for quite some time. Upgrading is the issue.

 

The folder is EMPTY. No backup, no nothing. I think I need to call Paradise support (NAS box provider) to see if there is any way to "undelete". The .jpg, .orf, DNG file are still there. The location on the disk is clobered (file allocation table) because of the errant upgrade attempt.

 

Aarg ... I have no other option and feel let down by the "it just works" assumption. Of course, I kick myself for not doing a backup. I do have a OWC RAID array which is Mac extended formatted. It is older, slower, in need of repair, blah, blah. I could have been paranoid and made sure it was backed up.

 

Never again.

All replies

  • Frank Caggiano Level 7 Level 7

    Sorry to have to say this but Aperture libraries on NAS are not supported.

     

    See: Aperture: Use locally mounted Mac OS X Extended volumes for your Aperture library

    and Format external drives to Mac OS Extended before using with Aperture

     

    When Aperture updates a library across major numbers (2 to 3) it normally makes a copy of the original. Look on your NAS to see if there is an Aperture 2 library and if there is copy it off and then do the upgrade.]

     

    If there isn't a copy of the 2 library then I'm afraid you;ll need to retrieve it from your backups.

     

    good luck

  • ae6ow Level 1 Level 1

    Thanks Frank. I am sort of prepared for the bad news ... "NAS are not supported" is not exactly ... I have been on a NAS for quite some time. Upgrading is the issue.

     

    The folder is EMPTY. No backup, no nothing. I think I need to call Paradise support (NAS box provider) to see if there is any way to "undelete". The .jpg, .orf, DNG file are still there. The location on the disk is clobered (file allocation table) because of the errant upgrade attempt.

     

    Aarg ... I have no other option and feel let down by the "it just works" assumption. Of course, I kick myself for not doing a backup. I do have a OWC RAID array which is Mac extended formatted. It is older, slower, in need of repair, blah, blah. I could have been paranoid and made sure it was backed up.

     

    Never again.