Previous 1 9 10 11 12 13 Next 500 Replies Latest reply: Mar 25, 2015 6:59 AM by kelvinfrommississauga Go to original post
  • thelaud Level 1 Level 1

    Hi Meerderideen,


    I am not interested in anything but to fix this problem, and I have fixed it for my iPad and just wanted to share what i did.  Thats all


    I dont have an iPhone to try, this iPad is the only Apple product i have.

  • Johnfrom神奈川県 Level 1 Level 1

    I tried the suggested steps and had an odd result.


    instead of the whole library I tried one folder with (260) pics.


    all of them sync onto my iPad 3rd gen, except for pic #3, which is actually from another folder.


    I swip thru all the photo just make sure none are corrupted.

    and sure enough, all but (1) pic #3.


    gonna try all the folders now to see if it is even 99% successful.

    report back shortly.

  • Johnfrom神奈川県 Level 1 Level 1

    doesn't work when I try to add other folders.


    only (5) more folders made it, and not all 100% of each folder either.


    gonna try (sync all folder option) instead of checking individual folders.

  • meerderideen Level 1 Level 1

    Guys! Why not just waiting for a 100% fixmof apple? Why are you still trying to get workarounds!. Is that your goal. Not mine! I want to sync the iPad as it should be without ANY thoughts about anything.... Why not just waiting? Itis NOT our job and it is completly unimportant which "workaround" you find: it is apple's job to find it. They are paid for it!!! They got our money. So just stop wasting all this time, guys.  Really!!

  • Johnfrom神奈川県 Level 1 Level 1

    I re-did all the steps.


    This time I selected SYNC all folders.

    the count got to 500 ish, and stalled.


    check iPad and nothing got sync-ed

  • Johnfrom神奈川県 Level 1 Level 1

    I return the darn thing today.


    I'll check back here for news another time.

  • AtoZ043 Level 1 Level 1

    I agree, a little patience is needed, it's just a shame I don't have any left. It seems everything you buy these days has a problem & we all pay good money to be stuffed around. I guess that makes us the idiots!


    Apart from the obvious frustration of not being able to get the **** thing to sync photo's, my primary gripe is that I am yet to hear Apple acknowledge the problem. For peat sake APPLE, man-up & stop playing childish games & appease your supporters with an I'M SORRY or at the very least WE ACKNOWLEDGE THE ISSUE & WE"RE WORKING ON IT. I just don't see how playing dumb can be any good for their reputation.

  • meerderideen Level 1 Level 1

    I agree for 100%!


    This problem should become much more public. How about writing to famous online magazines and referring to this and other threads?

  • Coppertiger Level 2 Level 2

    It would help if everyone confirmed that the following was done before connecting to iTunes.

    Open up App prefetch bar - doubleclick home button - press on any App till it wiggles then clear all apps down by pressing on little red delete icon. Close bar when finished - tap home button.  Then reboot to reset memory - hold button in at top - end opposite home button - till red slider appears - slide off to close.  Wait 10 seconds then press and hold button till Apple logo appears - the memory consolidates and home screen displays when finished.

    NOW connect to itunes.

    The problem cannot be accurately diagnosed in terms of settings, picture sizes, number of folders synced, etc until everyone levels the playing field.

    One last thing.  Sync with Picture options only enabled to help isolate the issue - this will also make checking against the diagnostic logs easier.

    Everyone talks about _the problem_ but very few indicate the state of their system prior to the problems they encounter.  Trying to be positive here and would like to help resolve this issue, but without some basics, where do we start.

  • AtoZ043 Level 1 Level 1

    Yep, been there done that, tried the blank slate thing too but you know what, none of it made 1 scrap of difference. I decided to delete all photo's and wait for the apple fix but I had an error message that said sync failed (again). This time it messed up the album art in music as well so I decided to delete all music as well and re sync.

    Somehow iTunes decided to re-check my 'sync photo's' box though without my realising and guess what. All the photo's synced like a dream. Now why would that happen?

  • johneo1 Level 1 Level 1

    My ipad3 boxed up awaiting collect and refund.

    Won't buy another Apple product.

    Not a company you can trust.

  • gonkwen Level 1 Level 1

    I didn't try any of the fixes everyone tried .... Just waited for the iPhoto and iTunes update that was just released and mine synced fine.  I know a lot of people are really upset and negative about Apple's products but with technology being the way it is these days the first month or 2 of any new electronic (video gaming, cell phones, flat screens, computers, etc) are going to have bugs!!!!  The New iPad works flawless even when the photos weren't syncing the actual iPad worked fine.  I would say don't buy any new product if you aren't willing to take some risk of losing time in software problems or bug issues.  Good luck!!!

  • johneo1 Level 1 Level 1

    Gave it one last go but now worse than before!

    Can't sync anything?

    Now just locks up with the message :

    'waiting for changes to apply'

    Program is not responding so have to force it closed?

    Still works all fine with Touch (4th gen)

    It's going back tomorrow to Apple.

    Apple should get strung up for this.

    Perhaps I will short the stock - This iPad 3 is a TURKEY

  • Coppertiger Level 2 Level 2

    Your reply was interesting due to a few things I have found altered applying the new iTunes update -  like album art work missing, double entries for every song in my library.  Still investigating, but it appears a few settings in Sync in itunes have also been altered back to default and not picked up on the install as they were originally set to.  I am beginning to think that the updates are stand alone packages scripted to update, but it is basically the same package whether you are a new user or an existing user.  If this is the case, it would explain an aweful lot of the problems being experienced right across the board.  Basically, the device and itunes settings files are not being cached on the installations, hence everything reverts to default.  For those experiencing wireless and browser issues, this could be key to the problem.

    I have a few days off on holiday, I will try and contact Apple's Software department and see if I can gain an insight into just what is going on.   In the meantime the best advice I could offer anyone is to back up everything before updating, then reapply the backup after update - this will transfer all settings back to the ipad - which is obviously fine for the iOS updates.  The same cannot be said for PC/Mac updating

    In addition the Support pages for ipad on backup, indicate that media files in libraries are not backed up, only content on the iPad, if this is the case and settings in iTunes are not in a consistent state before and after updating, then various problems will then occur, dependent on iTunes settings and sync information in the database files on PC/Mac and idevice


    If this is the case, it would present a significant bug in the way Updates talk to the Computer system prior to any operation.

    I am somewhat intrigued by the whole process.  I am also aware that there is still a bug in the updates in relation to recognising PC folder permissions, and those running updates in User accounts with elevation prompts due to UAC - User Access Control - may still find the elevation does not give them sufficient priveleges.

    I have long suspected due to the wide range of problems across all levels of the programme and the devices on update, that a command permission or permissions must be less than what they need to be, that is they are not being given the right to impersonate on elevation, a key factor required on any modern computer, be it Mac or Windows system.  My theory is that request for elevation have not been written into the software sufficiently robustly.

    If I can get a copy of Xcode and IDE interface to run he COCOA code I might be able to track down the problem and suggest a patch. 

    Thankyou for your reply, happy that you were able to fix your own problems.  Best wishes. Ct

  • AtoZ043 Level 1 Level 1

    You're welcome, I wouldn't go so far as to say I have fixed anything though. My music is still not resolved. I also had your problem with duplicated music files. Was only 1 album though. Oddly enough it was an iTunes purchased album i had downloaded to the iPad. The albums imported through iTunes during sync were OK (not true for the art though).

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