Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

preview 5.5.1 crashes

Is there a newer and better versino of preview then version 5.5.1?

This crashes frequently for me.

Posted on Mar 17, 2012 5:58 PM

Reply
15 replies

Mar 19, 2012 4:28 AM in response to macjack

3/16/12 205028


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000080020010


VM Regions Near 0x80020010:

-->

__TEXT 000000010906c000-0000000109251000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview


Application Specific Information:

objc_msgSend() selector name: panelOrderingDidCompleteHandler

objc[255]: garbage collection is OFF

Performing @selector(_close:) from sender _NSThemeCloseWidget 0x7faad1d45c80


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff8accde90 objc_msgSend + 16

1 com.apple.RemoteViewServices 0x00007fff8842a13c __54-[NSRemoteSavePanel _runOrderingOperationWithContext:]_block_invoke_0316 + 201

2 com.apple.Foundation 0x00007fff884a0fca -[__NSObserver _doit:] + 296

3 com.apple.Foundation 0x00007fff884a0e9d __-[NSNotificationCenter addObserverForName:object:queue:usingBlock:]_block_invoke_1 + 50

4 com.apple.CoreFoundation 0x00007fff892f5aaa _CFXNotificationPost + 2634

5 com.apple.Foundation 0x00007fff8845cfe7 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65

6 com.apple.AppKit 0x00007fff8597a292 -[NSWindow _windowTransformAnimationDidEnd:] + 127

7 com.apple.AppKit 0x00007fff85975d99 -[NSWindow orderWindow:relativeTo:] + 154

...




complete crash report at

http://real-world-systems.com/docs/preview_2012-03-17-205028.crash.txt

Mar 19, 2012 4:33 AM in response to dgerman

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: 0x000000000000000d, 0x0000000000000000


VM Regions Near 0:

-->

__TEXT 000000010342d000-0000000103612000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview


Application Specific Information:

objc_msgSend() selector name: release

objc[89838]: garbage collection is OFF


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff898c2390 objc_msgSend_vtable14 + 16

1 com.apple.RemoteViewServices 0x00007fff8701f7ec -[NSRemoteSavePanel _handlePanelComplete:] + 377

2 com.apple.RemoteViewServices 0x00007fff8701a073 __45-[NSRemoteServiceConnection _setupConnection]_block_invoke_0141 + 69

3 com.apple.CoreFoundation 0x00007fff87ef50ec __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

4 com.apple.CoreFoundation 0x00007fff87ead0f2 __CFRunLoopDoBlocks + 322

5 com.apple.CoreFoundation 0x00007fff87ed5197 __CFRunLoopRun + 2023

6 com.apple.CoreFoundation 0x00007fff87ed4676 CFRunLoopRunSpecific + 230

7 com.apple.HIToolbox 0x00007fff8c68331f RunCurrentEventLoopInMode + 277

8 com.apple.HIToolbox 0x00007fff8c68a5c9 ReceiveNextEventCommon + 355

9 com.apple.HIToolbox 0x00007fff8c68a456 BlockUntilNextEventMatchingListInMode + 62

10 com.apple.AppKit 0x00007fff8446df5d _DPSNextEvent + 659

11 com.apple.AppKit 0x00007fff8446d861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135

12 com.apple.AppKit 0x00007fff8446a19d -[NSApplication run] + 470

13 com.apple.AppKit 0x00007fff846e8b88 NSApplicationMain + 867

14 com.apple.Preview 0x000000010342edb4 0x10342d000 + 7604



complete crash report at

http://real-world-systems.com/docs/preview_2012-03-14-195644.crash.txt

Mar 19, 2012 4:38 AM in response to dgerman

2/29/12 15:03:05


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: 0x000000000000000d, 0x0000000000000000


VM Regions Near 0:

-->

__TEXT 0000000107785000-000000010796a000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview


Application Specific Information:

objc_msgSend() selector name: release

objc[11587]: garbage collection is OFF


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff8f3e8390 objc_msgSend_vtable14 + 16

1 com.apple.RemoteViewServices 0x00007fff8cb40f41 -[NSRemoteSavePanelOrderingContext dealloc] + 65

2 com.apple.RemoteViewServices 0x00007fff8cb457ec -[NSRemoteSavePanel _handlePanelComplete:] + 377

3 com.apple.RemoteViewServices 0x00007fff8cb40073 __45-[NSRemoteServiceConnection _setupConnection]_block_invoke_0141 + 69

4 com.apple.CoreFoundation 0x00007fff8da1b0ec __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

5 com.apple.CoreFoundation 0x00007fff8d9d30f2 __CFRunLoopDoBlocks + 322

6 com.apple.CoreFoundation 0x00007fff8d9fb197 __CFRunLoopRun + 2023

7 com.apple.CoreFoundation 0x00007fff8d9fa676 CFRunLoopRunSpecific + 230

8 com.apple.HIToolbox 0x00007fff921a931f RunCurrentEventLoopInMode + 277

9 com.apple.HIToolbox 0x00007fff921b05c9 ReceiveNextEventCommon + 355

10 com.apple.HIToolbox 0x00007fff921b0456 BlockUntilNextEventMatchingListInMode + 62

11 com.apple.AppKit 0x00007fff89f93f5d _DPSNextEvent + 659

12 com.apple.AppKit 0x00007fff89f93861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135

13 com.apple.AppKit 0x00007fff89f9019d -[NSApplication run] + 470


complete crash report at

http://real-world-systems.com/docs/preview_2012-02-29-150305.crash.txt

Mar 19, 2012 4:41 AM in response to dgerman

2/24/12 22:42:30

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000201000021


VM Regions Near 0x201000021:

__LINKEDIT 0000000200c97000-0000000200cdb000 [ 272K] r--/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/ GeForceGLDriver

-->

MALLOC_TINY 00007fe161c00000-00007fe161d00000 [ 1024K] rw-/rwx SM=COW


Application Specific Information:

objc_msgSend() selector name: release

objc[754]: garbage collection is OFF


Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff8ec56bca __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8936f2a6 _pthread_cond_wait + 890

2 com.apple.Foundation 0x00007fff8cbfca80 -[NSCondition waitUntilDate:] + 371

3 com.apple.Foundation 0x00007fff8cbc6252 -[NSConditionLock lockWhenCondition:beforeDate:] + 251

4 com.apple.AppKit 0x00007fff8a335c54 -[NSDocument _waitForUserInteractionUnblocking] + 51

5 com.apple.AppKit 0x00007fff8a3531b2 __-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_14 + 343

6 com.apple.AppKit 0x00007fff8a353d16 __-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_7 + 1313

7 com.apple.Foundation 0x00007fff8cd5fa4d -[NSFileCoordinator(NSPrivate) _invokeAccessor:orDont:thenRelinquishAccessClaimForID:] + 207

8 com.apple.Foundation 0x00007fff8cd62e25 -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:writingItemAtURL:options:error: byAccessor:] + 829

9 com.apple.AppKit 0x00007fff8a349062 -[NSDocument _fileCoordinator:coordinateReadingContentsAndWritingItemAtURL:byAccessor:] + 248

10 com.apple.AppKit 0x00007fff8a336fa1 __-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_1 + 845

11 com.apple.AppKit 0x00007fff8a34c9a0 -[NSDocument performAsynchronousFileAccessUsingBlock:] + 52

12 com.apple.Preview 0x000000010851e41e 0x1083ec000 + 1254430

13 com.apple.AppKit 0x00007fff8a336c4e -[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:] + 91


http://real-world-systems.com/docs/preview_2012-02-24-224230.crash.txt

Mar 19, 2012 6:02 AM in response to dgerman

I was hoping something would jump out at me from reading the tea leaves... but nothing jumped.


Create a new User go to System Preferences > Users & Groups > "+" (make it an admin acct) and test Preview in this new account, if it works the problem is isolated to your User and not systemwide.


(Put some of the files you've been crashing on in Preview in Users/Shared, so you can access them from the new account and let us know the file types you're testing.)


If it exhibits the same behavior in the new account, then boot command-r to your Recovery Volumeand re-install OS X. This will be an install in place" so it shouldn't effect your data or settings.


Let us know.

Mar 19, 2012 7:34 AM in response to macjack

Thank you for the response. Sorry nothing jumpped at you ( I guess)


To clarify: preview doesn't crash everytime I use it, but as you can see, it's really an irratation.

I frequently have several files open maybe a PDF or 2 and a JPG or GIF.

I will try to provide more specifics when it crashes again.

Is there a way (would it help) to cause a full memory dump?



=}%^)

Mar 19, 2012 8:13 AM in response to dgerman

No, it sounds like the issue may be a preference in your Home folder. Since testing in another user seems inconvenient for you, try this...


Quit Preview. Go to your Finder "Go" menu hold the option key to choose "Library". Then go to Preferences/com.apple.Preview.plist and delete that file. Relaunch Preview.

Mar 19, 2012 8:34 AM in response to macjack

Ah ha! ( The old secret jump, jump, punch, jab magic trick ).


I quit the active preview session(no files open).



hexdump -C com.apple.Preview.plist


000 62 70 6c 69 73 74 30 30 d3 01 02 03 04 05 06 5f |bplist00......._| 010 10 22 4e 53 4e 61 76 50 61 6e 65 6c 45 78 70 61 |."NSNavPanelExpa| 020 6e 64 65 64 53 74 61 74 65 46 6f 72 53 61 76 65 |ndedStateForSave| 030 4d 6f 64 65 5f 10 21 4e 53 4e 61 76 50 61 6e 65 |Mode_.!NSNavPane| 040 6c 45 78 70 61 6e 64 65 64 53 69 7a 65 46 6f 72 |lExpandedSizeFor| 050 53 61 76 65 4d 6f 64 65 5f 10 16 4e 53 4e 61 76 |SaveMode_..NSNav| 060 4c 61 73 74 52 6f 6f 74 44 69 72 65 63 74 6f 72 |LastRootDirector| 070 79 09 5b 7b 31 32 38 31 2c 20 34 39 36 7d 5f 10 |y.[{1281, 496}_.| 080 1d 2f 56 6f 6c 75 6d 65 73 2f 44 41 54 41 2f 64 |./Volumes/DATA/d| 090 67 65 72 6d 61 6e 2f 44 65 73 6b 74 6f 70 08 0f |german/Desktop..| 0a0 34 58 71 72 7e 00 00 00 00 00 00 01 01 00 00 00 |4Xqr~...........| 0b0 00 00 00 00 07 00 00 00 00 00 00 00 00 00 00 00 |................| 0c0 00 00 00 00 9e

FYI there existed ( i have deleted them too)

com.apple.Preview.plist.cfy2gbI from 9/130/11


com.apple.Preview.plist.ErAi1Vo from 2/14/12 14:01,

....lockfile from 8/20/11

There STILL exists:

com.apple.Preview.LSSharedFileList.plist
com.apple.Preview.LSSharedFileList.plist.lockfile
com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile


Mar 31, 2012 7:23 PM in response to dgerman

Most recent crash, multiple opens of JPGs, select section, select , new, save... Any additional info I can provide?? Complete crash info at http://real-world-systems.com/docs/preview_2012-03-17-205028.crash.txt


Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000080020010 VM Regions Near 0x80020010: --> __TEXT 000000010906c000-0000000109251000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview Application Specific Information: objc_msgSend() selector name: panelOrderingDidCompleteHandler objc[255]: garbage collection is OFF Performing @selector(_close:) from sender _NSThemeCloseWidget 0x7faad1d45c80 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x00007fff8accde90 objc_msgSend + 16 1 com.apple.RemoteViewServices 0x00007fff8842a13c __54-[NSRemoteSavePanel _runOrderingOperationWithContext:]_block_invoke_0316 + 201 2 com.apple.Foundation 0x00007fff884a0fca -[__NSObserver _doit:] + 296 3 com.apple.Foundation 0x00007fff884a0e9d __-[NSNotificationCenter addObserverForName:object:queue:usingBlock:]_block_invoke_1 + 50 4 com.apple.CoreFoundation 0x00007fff892f5aaa _CFXNotificationPost + 2634 5 com.apple.Foundation 0x00007fff8845cfe7 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65 6 com.apple.AppKit 0x00007fff8597a292 -[NSWindow _windowTransformAnimationDidEnd:] + 127 7 com.apple.AppKit 0x00007fff85975d99 -[NSWindow orderWindow:relativeTo:] + 154 8 com.apple.AppKit 0x00007fff85f19e38 -[NSMoveHelper _stopAnimation] + 245 9 com.apple.AppKit 0x00007fff85f1a68d -[NSMoveHelper _doAnimation] + 1468 10 com.apple.AppKit 0x00007fff85dd7490 -[NSMoveHelper(NSSheets) _moveParent:andOpenSheet:] + 1606 11 com.apple.AppKit 0x00007fff85dd8c2d -[NSWindow(NSSheets) _orderFrontRelativeToWindow:] + 192 12 com.apple.AppKit 0x00007fff8597688d -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1679 13 com.apple.AppKit 0x00007fff85976115 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 807 14 com.apple.AppKit 0x00007fff85b30aa3 -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 662 15 com.apple.AppKit 0x00007fff85b3056c -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector: contextInfo:] + 831 16 com.apple.AppKit 0x00007fff85b30e06 -[NSApplication beginSheet:modalForWindow:modalDelegate:didEndSelector:contextInfo:] + 134 17 com.apple.RemoteViewServices 0x00007fff8842a89b __64-[NSRemoteSavePanel beginSheetModalForWindow:completionHandler:]_block_invoke_0364 + 168 18 com.apple.RemoteViewServices 0x00007fff8842626b __52-[NSRemoteServiceConnection sendRequest:replyQueue:]_block_invoke_068 + 40 19 com.apple.CoreFoundation 0x00007fff893020ec __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 20 com.apple.CoreFoundation 0x00007fff892ba0f2 __CFRunLoopDoBlocks + 322 21 com.apple.CoreFoundation 0x00007fff892e2197 __CFRunLoopRun + 2023 22 com.apple.CoreFoundation 0x00007fff892e1676 CFRunLoopRunSpecific + 230 ... Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x00007faad1c51bc0 rcx: 0x00000000000dd790 rdx: 0x00007faad1d44620 rdi: 0x00007faad1e52dc0 rsi: 0x00007fff88439f80 rbp: 0x00007fff68c68d90 rsp: 0x00007fff68c68d40 r8: 0x0000000000000006 r9: 0x00007faad1d177a0 r10: 0x00000000f4c9dc3a r11: 0x0000000080020000 r12: 0x00007faad0d2fa00 r13: 0x00000000000f5bb3 r14: 0x00007faad1bd0cf0 r15: 0x00000000000003b6 rip: 0x00007fff8accde90 rfl: 0x0000000000010246 cr2: 0x0000000080020010 Logical CPU: 1

Apr 1, 2012 5:08 AM in response to dgerman

Ok, this time I 1) started a new preview 2) copioed a large image from an email to clipboard (really large!) 3) selected an area 4) copied that to clipboard 5) new image from clipboard 6) tool resize to 440 x pixles Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000004f0 VM Regions Near 0x4f0: --> __TEXT 0000000103cfd000-0000000103ee2000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview Application Specific Information: objc_msgSend() selector name: setImageUTType: objc[13304]: garbage collection is OFF Performing @selector(formatChanged:) from sender NSPopUpButton 0x7f9883436f10 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x00007fff9640ee96 objc_msgSend + 22 1 com.apple.CoreFoundation 0x00007fff9265675d -[NSObject performSelector:withObject:] + 61 2 com.apple.AppKit 0x00007fff8d56ecb2 -[NSApplication sendAction:to:from:] + 139 3 com.apple.AppKit 0x00007fff8d56ebe6 -[NSControl sendAction:to:] + 88 4 com.apple.AppKit 0x00007fff8d56eb11 -[NSCell _sendActionFrom:] + 137 5 com.apple.CoreFoundation 0x00007fff9265675d -[NSObject performSelector:withObject:] + 61 6 com.apple.AppKit 0x00007fff8d56ecb2 -[NSApplication sendAction:to:from:] + 139 7 com.apple.AppKit 0x00007fff8d65bfe7 -[NSMenuItem _corePerformAction] + 399 8 com.apple.AppKit 0x00007fff8d65bd1e -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125 9 com.apple.AppKit 0x00007fff8d8f9dd4 -[NSMenu _internalPerformActionForItemAtIndex:] + 38 10 com.apple.AppKit 0x00007fff8d78a3a9 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 138 11 com.apple.AppKit 0x00007fff8d5d5b4b NSSLMMenuEventHandler + 339 12 com.apple.HIToolbox 0x00007fff964f4294 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1263 13 com.apple.HIToolbox 0x00007fff964f38a0 _ZL30SendEventToEventTargetInternalP14OpaqueEventRef ... Thread 0 crashed with X86 Thread State (64-bit): rax: 0x000000008b2fcd4d rbx: 0x00007f9883436f10 rcx: 0x0000000000000098 rdx: 0x00007fff7a0d6978 rdi: 0x00007f988342d700 rsi: 0x00007fff8b2fcd4d rbp: 0x00007fff638fb570 rsp: 0x00007fff638fb540 r8: 0x0000000000000002 r9: 0x000000000000000d r10: 0x00000000000004f0 r11: 0x00007f9881e88e20 r12: 0x00007fff7a50d080 r13: 0x0000000000000001 r14: 0x00007fff8b2fcdb6 r15: 0x00007f9883449e60 rip: 0x00007fff9640ee96 rfl: 0x0000000000010246 cr2: 0x00000000000004f0 Logical CPU: 1 complete crash report at http://real-world-systems.com/docs/preview_2012-04-010802.crash.txt

Apr 1, 2012 5:25 AM in response to dgerman

(unsucessful) Attempt to reproduce

Start preview

it shows last image

close windows

quite

preview

start preview

no image show

new small image from clipboard

close window

quite preview

start preview

no image shown

at email copy large image to clipboard

start preview

nothing shown

new from clipboard

information 2224 x 2762 generic RGB Profile depth 8dpi 72 x 72 has alpha 1

close info

select 2281 x 1370

copy

new from clip board

tools adjust size 400 x pixles

image shown small

view actual size

save

name signAtTower format jpg

save

close small image window

esc in window with selection

select again

copy

new

tools adjust size

see small image

view actual size

save jpg

close

close original from clipboard with section



email, copy

preview new

select

copy

new

tools adjust size 400

view actual size

save as jpeg

close


close dont save


copy from email

new

adjust size

actual size

save as jpg

Apr 30, 2012 8:28 AM in response to dgerman

Additional failure (complete details at http://www.Real-World-Systems.com/docs/previewCrash-120430.html) Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 VM Regions Near 0: --> __TEXT 000000010aaf2000-000000010acd7000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview Application Specific Information: objc_msgSend() selector name: release objc[30623]: garbage collection is OFF Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x00007fff89eb6390 objc_msgSend_vtable14 + 16 1 com.apple.RemoteViewServices 0x00007fff89fb4f41 -[NSRemoteSavePanelOrderingContext dealloc] + 65 2 com.apple.RemoteViewServices 0x00007fff89fb97ec -[NSRemoteSavePanel _handlePanelComplete:] + 377 3 com.apple.RemoteViewServices 0x00007fff89fb4073 __45-[NSRemoteServiceConnection _setupConnection]_block_invoke_0141 + 69 4 com.apple.CoreFoundation 0x00007fff907cc0ec __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 5 com.apple.CoreFoundation 0x00007fff907840f2 __CFRunLoopDoBlocks + 322 6 com.apple.CoreFoundation 0x00007fff907ac197 __CFRunLoopRun + 2023 7 com.apple.CoreFoundation 0x00007fff907ab676 CFRunLoopRunSpecific + 230 8 com.apple.HIToolbox 0x00007fff90ad631f RunCurrentEventLoopInMode + 277 9 com.apple.HIToolbox 0x00007fff90add5c9 ReceiveNextEventCommon + 355 ... Thread 0 crashed with X86 Thread State (64-bit): rax: 0x8000000000000000 rbx: 0x00007ffd0ada96e0 rcx: 0x00007fff90240eab rdx: 0x00007fff6a6f03d0 rdi: 0x00007ffd0ada9ba0 rsi: 0x00007fff79eaf180 rbp: 0x00007fff6a6f0470 rsp: 0x00007fff6a6f0448 r8: 0x0000000000000200 r9: 0x0000000000000600 r10: 0x00007ffd0ad0b2d0 r11: 0x00007ffd0ad4e408 r12: 0x00007ffd0abb0230 r13: 0x00007ffd0ab89640 r14: 0x00007fff79eaf180 r15: 0x0000000000000002 rip: 0x00007fff89eb6390 rfl: 0x0000000000010246 cr2: 0x0000000109034000 Logical CPU: 1 Binary Images: 0x10aaf2000 - 0x10acd6fef com.apple.Preview (5.5.1 - 719.16) <EE12E506-F88C-319F-A2B4-5EF997884F0C> /Applications/Preview.app/Contents/ MacOS/Preview

May 10, 2012 4:27 AM in response to dgerman

Details at http://real-world-systems.com/docs/preview_2012-05-10a.crash.txt

Process: Preview [65801] Path: /Applications/Preview.app/Contents/MacOS/Preview Identifier: com.apple.Preview Version: 5.5.1 (719.16) Build Info: Preview-719016000000000~1 Code Type: X86-64 (Native) Parent Process: launchd [229] Date/Time: 2012-05-10 07:19:56.841 -0400 OS Version: Mac OS X 10.7.3 (11D50) Report Version: 9 Interval Since Last Report: 371277 sec Crashes Since Last Report: 2 Per-App Interval Since Last Report: 165465 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: C561E269-257C-4F65-8BB3-12E8E018D236 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 VM Regions Near 0: --> __TEXT 000000010d9f7000-000000010dbdc000 [ 1940K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview Application Specific Information: objc_msgSend() selector name: release objc[65801]: garbage collection is OFF Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x00007fff8a5fa390 objc_msgSend_vtable14 + 16 1 com.apple.RemoteViewServices 0x00007fff8a6f8f41 -[NSRemoteSavePanelOrderingContext dealloc] + 65 2 com.apple.RemoteViewServices 0x00007fff8a6fd7ec -[NSRemoteSavePanel _handlePanelComplete:] + 377 3 com.apple.RemoteViewServices 0x00007fff8a6f8073 __45-[NSRemoteServiceConnection _setupConnection]_block_invoke_0141 + 69 4 com.apple.CoreFoundation 0x00007fff90f100ec __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 5 com.apple.CoreFoundation 0x00007fff90ec80f2 __CFRunLoopDoBlocks + 322 6 com.apple.CoreFoundation 0x00007fff90eefd25 __CFRunLoopRun + 885 7 com.apple.CoreFoundation 0x00007fff90eef676 CFRunLoopRunSpecific + 230 8 com.apple.HIToolbox 0x00007fff9121a31f RunCurrentEventLoopInMode + 277 9 com.apple.HIToolbox 0x00007fff912215c9 ReceiveNextEventCommon + 355 10 com.apple.HIToolbox 0x00007fff91221456 BlockUntilNextEventMatchingListInMode + 62 11 com.apple.AppKit 0x00007fff9395ff5d _DPSNextEvent + 659 12 com.apple.AppKit 0x00007fff9395f861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 13 com.apple.AppKit 0x00007fff9395c19d -[NSApplication run] + 470 14 com.apple.AppKit 0x00007fff93bdab88 NSApplicationMain + 867 15 com.apple.Preview 0x000000010d9f8db4 0x10d9f7000 + 7604 . . . Thread 0 crashed with X86 Thread State (64-bit): rax: 0xd000000000000000 rbx: 0x00007fe57e58bd20 rcx: 0x00007fff90984eab rdx: 0x00007fff6d5f53f0 rdi: 0x00007fe57e58b920 rsi: 0x00007fff7a5f3180 rbp: 0x00007fff6d5f5490 rsp: 0x00007fff6d5f5468 r8: 0x0000000000001000 r9: 0x0000000000003000 r10: 0x00007fe57e59b420 r11: 0x00007fe57e58c038 r12: 0x00007fe57e40f560 r13: 0x00007fe57d0f8ca0 r14: 0x00007fff7a5f3180 r15: 0x0000000000000002 rip: 0x00007fff8a5fa390 rfl: 0x0000000000010246 cr2: 0x000000010dc2a248 Logical CPU: 1 Binary Images: 0x10d9f7000 - 0x10dbdbfef com.apple.Preview (5.5.1 - 719.16) /Applications/Preview.app/Contents/MacOS/Preview 0x10dc6f000 - 0x10dc8efff com.apple.MediaUI (1.0 - 1) <0DF5368C-31CC-39DF-95A8-587B82321925> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI 0x10de31000 - 0x10de31ff5 +cl_kernels (??? - ???) <77E6101A-138B-4FE1-AE5C-12A609651208> cl_kernels 0x10de3d000 - 0x10de66fff libPDFRIP.A.dylib (600.0.0 - compatibility 64.0.0) <1C157125-306E-385C-B154-059198F56907> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib 0x10f0fc000 - 0x10f0fdff3 +cl_kernels (??? - ???) <765AF045-67E6-496A-A09B-FC2798E3B0F0> cl_kernels 0x111790000 - 0x111929fff GLEngine (??? - ???) <8BA26192-A4D7-362D-8B57-5FCF4B706A25> /System/Library/Frameworks/OpenG

preview 5.5.1 crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.