1 72 73 74 75 76 Previous Next 1,476 Replies Latest reply: Jan 12, 2014 1:59 PM by CEB20816 Go to original post
  • 1,095. Re: Poor wifi reception on new iPad
    Sam Katz1 Level 2 Level 2 (190 points)

    Suggest to apple that you send your ipad in for testing.

     

    --Sam

  • 1,096. Re: Poor wifi reception on new iPad
    David from Georgia Level 1 Level 1 (0 points)

    I have a 64 gb Verizon LTE iPad3.  When it goes to sleep, I loss my ability to communicate with my wifi.  Indication on the iPad is that it is connected to the wifi network and a signal is present, however no data is exchanged.  I need to turn off the wifi and turn it back on to be able to communicate via wifi again.  Apple replaced my iPad3 and it appears that there maybe more problems with the replacement iPad3 I just received from them (slowly download speeds-see below)   I have 8 other wifi devices that are on and off the network at variable times and none of them, except for the iPad have this problem.

     

    Also I have a 30 megabyte/sec (mb/s) internet connection.  My iPhone is able to download at 15-18 mb/s.  All other devices download at 15 mb/s or faster when measured.  The one exception is my iPad 3 which I cannot get to transfer data at speeds faster than 6 mb/s.

     

    I will talk with Apple one more time, but will likely request a refund for this very expensive device which does not work as advertised.

  • 1,097. Re: Poor wifi reception on new iPad
    DaJmon Level 1 Level 1 (0 points)

    I continue to have intermittent operation/connection in the iPad 3 as described in my original post.  Following some advice on other posts, I rotated the landscape mode so that the home button is on the left.  This seems to have helped to some degree in that I am able to get relatively reliable connection and download speeds (between 8 and 9 Mbps down/.9 to 1.2 Mbps up)...compared holding it the other way in landscape, this is a vast improvement, but there is no reason or acceptable excuse why a mobile device with the ability to rotate the display should have limitations on how the user holds it!  I'm inclined to fall onto the power management root cause argument.

     

    The latent issue I have continues to be after 'sleep'.  I use the iPad at night to either play nature sounds or to stream music, both on night timers.  In the morning, it almost always needs to be completely turned off and back on (Windows reboot) before it begins to work, and sometimes even with the orientation, post-reset, it is unreliable and requires another reboot.

  • 1,098. Re: Poor wifi reception on new iPad
    Mike95 Level 1 Level 1 (40 points)

    David from Georgia wrote:

     

    I have a 64 gb Verizon LTE iPad3.  When it goes to sleep, I loss my ability to communicate with my wifi.  Indication on the iPad is that it is connected to the wifi network and a signal is present, however no data is exchanged.  I need to turn off the wifi and turn it back on to be able to communicate via wifi again.  Apple replaced my iPad3 and it appears that there maybe more problems with the replacement iPad3 I just received from them (slowly download speeds-see below)   I have 8 other wifi devices that are on and off the network at variable times and none of them, except for the iPad have this problem.   

    I had the same exact issues (see video on the blog).  I had some work around earlier for this, which I listed also on the blog, but ultimately I upgraded the firmware of my router and everything is normal.  Some attenuation still exists when grabbed in landscape mode with the button to the right, but this is general for all iPads and we are hoping is due to slightly underpowered wifi when compared to others.

     

    http://michael.olivero.com/post/2012/04/05/iPad3-WiFi-connection-issues-resolved .aspx

  • 1,099. Re: Poor wifi reception on new iPad
    Franky44 Level 1 Level 1 (0 points)

    Mike, stop spamming this forum with backlinks to your blog in the hope to get better Google pagerank and go up in the search result. It is very clear what you are doing, you know?

  • 1,100. Re: Poor wifi reception on new iPad
    pp7822 Level 1 Level 1 (0 points)

    So, as far as I am aware Apple still have not made any comment or response on the this issue of poor WIFI reception on the new iPad. I have now had mine refunded after several replacements and no change in how slow these things are. I cannot believe Apple have not made a response to this. Or are they just as confused by this as we all are ........

  • 1,101. Re: Poor wifi reception on new iPad
    Usmaak Level 1 Level 1 (50 points)

    I doubt that they'll ever respond with any sort of statement.  If it's hardware related, they might introduce a fix in the hardware, and just swap for those that are complaining.  If it's software, they'll release a patch that fixes it, and it might make it to the release notes.  Or not.

  • 1,102. Re: Poor wifi reception on new iPad
    Philly_Phan Level 6 Level 6 (11,695 points)

    Cinnamontoast wrote:

     

    PhillyPhan wrote:

    Why?  Views have no significance whatever.

     

    The volume of views must at least be an indicator of the level of interest in this thread.

    Why does mere interest in a topic have any significance?

  • 1,103. Re: Poor wifi reception on new iPad
    Mike95 Level 1 Level 1 (40 points)

    Hi Franky44,

     

    Humbly that's a wrong assumption. If you notice I only send people to the page to help them identify and solve their problems when it matches exactly or near exactly. New visitors to this forum sometimes do not realize there are already workarounds mentioned several dozen posts before.  What's better?  To tell them to scroll back 5-6 pages having them look for the possible solution or simply giving them the link.  If I recently posted I do tell them to look back a few posts otherwise I just delink for his own convenience.

     

    To be quite frank, page rank only factors one back link per domain anyhow from what I last understood even if there are hundreds of back links.

     

    As an Apple shareholder and passionate user of their products, I do not mind going out of my way to do a bunch of tests or even talk directly to a user on this forum having problems as I offered or even doing other tests. Since soneone expressed repeated interest I'm going to upload the 15min side by side test wife range video test and will link that too shortly.

  • 1,104. Re: Poor wifi reception on new iPad
    Sam Katz1 Level 2 Level 2 (190 points)

    what router are you using? going to sleep and losing connection is a dhcp release/renew issue. I am happy to troubleshoot this with you, but you've already replaced it.

     

    What router are you using?

     

    --Sam

  • 1,105. Re: Poor wifi reception on new iPad
    pogle1 Level 1 Level 1 (0 points)

    Thought I would update the thread on the models & mfg factories/weeks of the 6 iPad 3s I have gone through so far, in case there is some chance to narrow down a batch that have issues.. All of these iPads had the weak WiFi reception (Death grip - Home button left, horizontal position) issue, although all were able to connect to WiFi and didnt seem to have the issues some are having with lost passwords or un-remembered SSIDs.. All of these iPads are LTE models, some Verizon some ATT.. Interested in any feedback on correlation with others on this thread.. particularly similar information on units that seem to NOT have any WiFi issues when some distance from the router. These units were purchased in multiple states (Southeast USA) and channels. All of these have been exchanged except the last one, which will be returned soon...

     

    Apple iPads Bought in 2012
    #DateTypeCarrierS/NMfgWeek
    116-Mar64G-LTEATTDMPH96Y…DM-Foxconn9
    216-Mar64G-LTEVerizonDLXH52N…DL-Foxconn5
    324-Mar64G-LTEATTDMPH95R…DM-Foxconn9
    424-Mar64G-LTEVerizonDLXH538…DL-Foxconn5
    530-Mar64G-LTEVerizonDLXH604…DL-Foxconn6
    63-Apr64G-LTEATTDMPH9ZF…DM-Foxconn9
  • 1,106. Re: Poor wifi reception on new iPad
    myhand Level 1 Level 1 (0 points)

    Just had a thought that it is worth to try lowering the display brightness to a minimum and test if there is any improvement with the Wi-Fi signal. It was already theorized here that this can be Wi-Fi chip undervoltage issue, so lowering display brightness will reduce the drawn power and this will boost the power to all the remaining components.

  • 1,107. Re: Poor wifi reception on new iPad
    Usmaak Level 1 Level 1 (50 points)

    I went through eight, due to various screen hue and uniformity issues.  I finally gave up and bought an iPad 2.  All eight of them had the so called death grip issue.  Other than that, they were ok.  But my house is sort of compact, and I didn't test the range of my WiFi against other devices.  I tried all eight of the demo new iPads in the Apple store, and all had the death grip issue.  I tried the two new iPads in each of the two Best Buys that are close to me.  All of them had the death grip issue.

     

    I now have two iPad 2s in the house.  Both of them also have a deathgrip, though it is a bit different.  If you death grip it, it still maintains most of the signal.  But there is one dead spot about a half an inch south of the Home button while in Landscape that. Touch it there, and the signal cuts out entirely.

     

    I don't think that deathgrip is unique to the new iPad, and I wouldn't expect any sort of fix for it.  I'm sure that this is within Apple's specs.

  • 1,108. Re: Poor wifi reception on new iPad
    robertfromst helena island Level 1 Level 1 (0 points)

    I have a 64G-LTE that I preordered in early March.  It has poor reception.

  • 1,109. Re: Poor wifi reception on new iPad
    Rafa0192 Level 1 Level 1 (10 points)

    i have this problem with the new ipad...

    http://www.youtube.com/watch?v=PcLvqOadtSM&feature=related

1 72 73 74 75 76 Previous Next