stlsteve

Q: Poor wifi reception on new iPad

I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal. Anyone else having similar problems? Any suggestions?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 17, 2012 7:33 PM

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Q: Poor wifi reception on new iPad

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  • by Douglas,

    Douglas Douglas Apr 29, 2012 2:11 PM in response to Sam Katz1
    Level 3 (775 points)
    Mac OS X
    Apr 29, 2012 2:11 PM in response to Sam Katz1

    In this case, bridge mode means that Comcast would just 'turn off' the wifi part of their combo Infinity Gateway router/modem.  I checked and the Gateway and Netgear have different IP addresses.

  • by giorgosdimou,

    giorgosdimou giorgosdimou Apr 29, 2012 3:24 PM in response to grubbii
    Level 1 (5 points)
    Apr 29, 2012 3:24 PM in response to grubbii

    The same problem with me. I bought two one for me one for girlfriend both wifi dead. I keep posting it and they keep deleting my posts....

  • by jfor26,

    jfor26 jfor26 May 1, 2012 10:37 AM in response to stlsteve
    Level 1 (0 points)
    May 1, 2012 10:37 AM in response to stlsteve

    I have the same WIFI problems as everyone else.

  • by 4mal,

    4mal 4mal May 1, 2012 11:16 AM in response to stlsteve
    Level 1 (0 points)
    May 1, 2012 11:16 AM in response to stlsteve

    Same boat here.  This thing is lame in comparison to my iPad 1.  Once my iPad 3 drops off the wifi connection, it takes an act of congress to get it back on as well.  Really frustrating !

  • by Jermil05,

    Jermil05 Jermil05 May 1, 2012 5:43 PM in response to stlsteve
    Level 1 (5 points)
    May 1, 2012 5:43 PM in response to stlsteve

    We have all been complaining about our New ipads here on this place called "Apple Support". There are now 80 pages of over 1880 replies and over 126,000 views(!). I am absolutely confident that the real number of people with  issues is much greater the number of people represented here. Don't you think it would be courteous to Apple customers for at least one Apple Support person to write something like: "We have been closely following this discussion about WiFi problems on our new iPad. We are sorry that any of you have experienced difficulty with your Apple product. Please be assured that we are working as quickly as possible to develop a fix for this problem. We appreciate your patience and support of our products."

  • by robertfromst helena island,

    robertfromst helena island robertfromst helena island May 1, 2012 6:12 PM in response to Jermil05
    Level 1 (0 points)
    May 1, 2012 6:12 PM in response to Jermil05

    I totally agree and have been waiting for weeks for Apple to tell us where we go from here.

  • by JimHdk,

    JimHdk JimHdk May 1, 2012 6:19 PM in response to Jermil05
    Level 7 (28,572 points)
    iPad
    May 1, 2012 6:19 PM in response to Jermil05

    This is a user-to-user technical help forum. Apple does not participate here other than with moderators to control abuse of the forums. The forums are not intended for bug reporting.

     

    This thread is not extraordinary. With each new iPad release and even each new iOS release there are long threads of how WiFi doesn't work. Note that the number of views is meaningless.

     

    If you think that you have a problem with your new iPad the proper action is to contact Apple Support for resolution.

  • by Jermil05,

    Jermil05 Jermil05 May 1, 2012 6:24 PM in response to JimHdk
    Level 1 (5 points)
    May 1, 2012 6:24 PM in response to JimHdk

    Apple is a huge company. If they don't post here, how about a public acknowledgement ANYWHERE? Did they ever hear of J&J, GM or Toyota? All of them acknowledged problems and then fixed them.

  • by Razdad,

    Razdad Razdad Dec 26, 2012 5:30 AM in response to stlsteve
    Level 1 (0 points)
    Dec 26, 2012 5:30 AM in response to stlsteve

    Looks like Apple is finally conceding a problem with Wi-Fi,but we might have to wait awhile.

     

     

    Message was edited by: Razdad Added date

     

    <Link Edited By Host>

  • by Razdad,

    Razdad Razdad Dec 26, 2012 5:30 AM in response to stlsteve
    Level 1 (0 points)
    Dec 26, 2012 5:30 AM in response to stlsteve

    Here is some stuff about why the ios 4.2 is being delayed,believe it or not but the dev's are saying the wi-fi is dropping out.

     

    <Link Edited By Host>

  • by JimHdk,

    JimHdk JimHdk May 2, 2012 4:36 AM in response to Razdad
    Level 7 (28,572 points)
    iPad
    May 2, 2012 4:36 AM in response to Razdad

    FYI: The articles you are linking to are almost two an a half years old (11/2010) and refer to an old iOS level, 4.2. They also refer to a iOS level which was never released to the public (a Beta test level). The current generally released iOS level is 5.1.

     

    This is not to say that there couldn't be a software problem causing some people problems but those articles have nothing to do with it.

  • by Mikerobe,

    Mikerobe Mikerobe May 2, 2012 7:36 AM in response to Jermil05
    Level 1 (25 points)
    May 2, 2012 7:36 AM in response to Jermil05

    If you have wifi problems with iPad 2 or the new iPad, and are not satisfied with the way Apple is dealing with the problem, then complain. Write to the CEO and clearly state your case.

     

    Send a carefully constructed, typewritten letter to Cupertino by snail mail. E-mails and forum comments are unlikely to capture the attention of senior executives and even written letters will have no impact unless received in significant numbers.

     

    Please see below a copy of what I sent to Tim Cook.

     

     

     

    The Manager

    Apple Store, xxxxxxxxxxx

    xxxxxxxx

    xxxxxxxx

     

     

    21st March 2012

     

     

    Dear Sir

     

    iPad 2, WIFI, 32GB, Black  Serial No: XXXXXXXXXX  Bought 13 April 2011

     

    This iPad 2 had issues with intermittent wifi connectivity, verified at the Genius Bar, and was replaced with Serial Id: XXXXXXXXXXX, 7th October 2011. The replacement unfortunately had exactly the same issues.

     

    19th October 2011 the Genius bar offered a second replacement but I was reluctant to simply swap the iPad again in case the faults were replicated. I also have it confirmed in writing that the iPad could be swapped at any time before the original warranty expired in April 2012.

     

    With a change to a very up-to-date router and checking that QoS was disabled by default the iPad 2 works perfectly acceptably on my home network.

     

    I would like to think this is a QoS issue, and as you know Apple does not support QoS. It almost looks as if iPad 2s only work with Apple routers, or third party routers that have QoS disabled or deactivated.

     

    Be that as it may, what is absolutely certain is that this iPad does not function properly with every third party router for instance in hotels and the dwelling houses of friends and family. What is equally certain is that my iPad 1 and an old IBM ThinkPad always work perfectly in these locations. Countless users have reported this type of behaviour; it is also impracticable to change settings of routers belonging to others.

     

    There is a very long thread about intermittent wi-fi and iPad 2 in Apple Discussions and it is inconceivable that Apple, at executive level, is unaware of the problem despite reluctance at store level to acknowledge that such problems exist. It appears that a resolution of the iPad 2 wi-fi issues is never likely to be forthcoming.

     

    iPad 2 has now been superseded by ‘The new iPad’ and one assumes that the iPad 2 wifi issues have not been perpetuated. As a ‘mobile device’ my ipad 2 is a failure. I have no wish to replace one iPad 2 with another with potentially the same drawbacks, but I would be happy to try an iPad 3.

    May I therefore request that you consider supplying me with a free, complimentary iPad 3 as recompense for the difficulty, trouble and anxiety generated by iPad 2.

     

    Please let me know if you require a sight of any of the paperwork, which I could bring in at your convenience. And if you think it is above your pay grade to sanction the above request please escalate the matter to national level and if necessary to Cupertino.

     

    Yours faithfully

     

    XXXXXXXX

     

     

     

    Reply received 29th March 2012. A poor quality, useless letter on plain, not company headed paper. All correspondence sent with a compliments slip to:

     

    Tim Cook, CEO

    Apple Computer, Inc

    1 Infinite Loop

    Cupertino

    CA 95014

    USA

     

     

     

     

     

     

  • by Razdad,

    Razdad Razdad May 2, 2012 9:16 PM in response to JimHdk
    Level 1 (0 points)
    May 2, 2012 9:16 PM in response to JimHdk

    Sorry about putting up old info,l was half asleep.Note to self don't post in forums when falling asleep.But it is interesting to note they seemed to have known about the wi-fi issue back then.

  • by Razdad,

    Razdad Razdad May 2, 2012 10:16 PM in response to stlsteve
    Level 1 (0 points)
    May 2, 2012 10:16 PM in response to stlsteve

    l read this in an online article.

    Wi-fi 3rd gen ipads are only affected,not the 4G LTE models because of the

    extra network power allowed by the black rubber cut out on the top of the unit.

    Does anyone here have the 4G LTE and have any wi-fi problems?

    l'm tossing up wether to get myself a new lpad 3.

    http://9to5mac.com/2012/04/04/apple-investigating-new-ipad-wifi-issues-tells-app lecare-to-replace-affected-units/

  • by 4mal,

    4mal 4mal May 3, 2012 7:11 AM in response to stlsteve
    Level 1 (0 points)
    May 3, 2012 7:11 AM in response to stlsteve

    Yep.  Wifi and 4g here.  The 4g portion is solid.  The wifi still *****.  No where near how well my 1st gen iPad works.

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