stlsteve

Q: Poor wifi reception on new iPad

I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal. Anyone else having similar problems? Any suggestions?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 17, 2012 7:33 PM

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Q: Poor wifi reception on new iPad

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  • by JimHdk,

    JimHdk JimHdk May 3, 2012 5:38 PM in response to robertfromst helena island
    Level 7 (28,572 points)
    iPad
    May 3, 2012 5:38 PM in response to robertfromst helena island

    No use exchanging for a new iPad? Do you seriously think that all new iPads have the problem you describe?

     

    I've used mine in several hotels, coffee shops, etc. with no problems. If you are having a problem contact Apple support and get a replacement.

  • by maggimia,

    maggimia maggimia May 3, 2012 9:34 PM in response to Yellowtail714
    Level 1 (15 points)
    May 3, 2012 9:34 PM in response to Yellowtail714

    Hey, I resent some of your post, I am not die hard Apple fan, this is my first iPad, do admit to owning several iPods and use them..but it's a Dell tower computer, a Toshiba laptop and tablet...and my new iPad is working great, gets great signal, here, where I take it and I do not work for Apple, i am 1 of those people working in a meat processing plant in central IL, am turning 56 this summer and finally let my 26 year old son get his hands on my iPad today, to try out the game I installed last night.

    Mine is white, 64G, engraved on the back with something cute and funny, doubt if any of that makes a difference in WHY I got a new ipad that worked great out of the box and keeps on working.  My only complaint is that the man I date and spend time with does NOT have wireless at his place yet.  But I'm upgrading my router as it's 6+ years old and I want more speed and the 1 I now have will go to his place, so I can use my iPad there instead of his slow, slow old computer which suits him.

    IF this iPad had any problems, I would have made a phone call, had it shipped back and a new one sent to me...no Apple stores close...Maggie in IL

  • by xenon,

    xenon xenon May 3, 2012 9:59 PM in response to Razdad
    Level 1 (55 points)
    May 3, 2012 9:59 PM in response to Razdad

    Usually people only post difficulties. I haven't had any problems on my LTE model. I’ve had equal success when connnecting to both an Apple router and a Netgear. This has really been one of the most reliable products I've owned. Good luck with your purchase.

  • by HLynn76,

    HLynn76 HLynn76 May 4, 2012 8:54 PM in response to stlsteve
    Level 1 (0 points)
    May 4, 2012 8:54 PM in response to stlsteve

    I am going to get in on this too. My boyfriend bought me an ipad2 for Christmas (which I love and only have occasional wifi issues with). When he decided to get one, he purchased the new iPad and frequently has wifi connectivity issues -like every  time he picks it up it loses the wifi connection. At first he was really liking Apple and the iPad but now his frustration is growing with the product and the company. I hate to see that because with my iPad2 I have become a huge proponent of Apple products but he doesn't see why because his product is inferior...too bad! I hope Apple does something to fix this problem soon so they don't lose some of their new customers.

  • by Mike95,

    Mike95 Mike95 May 4, 2012 9:02 PM in response to HLynn76
    Level 1 (45 points)
    May 4, 2012 9:02 PM in response to HLynn76

    HLynn76 wrote:

     

    I am going to get in on this too. My boyfriend bought me an ipad2 for Christmas (which I love and only have occasional wifi issues with). When he decided to get one, he purchased the new iPad and frequently has wifi connectivity issues -like every  time he picks it up it loses the wifi connection. At first he was really liking Apple and the iPad but now his frustration is growing with the product and the company. I hate to see that because with my iPad2 I have become a huge proponent of Apple products but he doesn't see why because his product is inferior...too bad! I hope Apple does something to fix this problem soon so they don't lose some of their new customers.

     

    Your problem is identical to the one I had both at my house and a friends house.  I resoved it in varous ways - both by setting the connection manually as well as upgrading the wifi router.

     

    A forum participant wrongly claimed I was including the link for search engine reasons (which is not the case) but simply search google for: "ipad3 wifi resolved" and it should be first link or scroll back various pages where I explain further with links and hopefully your boyfriend will be happy as it seems to be identical to the symtoms I resolved.

  • by HLynn76,

    HLynn76 HLynn76 May 4, 2012 9:11 PM in response to Mike95
    Level 1 (0 points)
    May 4, 2012 9:11 PM in response to Mike95

    Mike, Thanks! We haven't tested it yet, but the symptoms sound the same as what he is experiencing and it sounds like a solid workaround. We will test and I will let you know, thanks!

  • by giorgosdimou,

    giorgosdimou giorgosdimou May 5, 2012 2:20 AM in response to KikiClark
    Level 1 (5 points)
    May 5, 2012 2:20 AM in response to KikiClark

    You are so right. My router is perfect with all other staff apart from iPad 3! Frustrated! Oh my DEATHGRIP ,Akers things worse!

  • by Mike95,

    Mike95 Mike95 May 5, 2012 2:42 PM in response to HLynn76
    Level 1 (45 points)
    May 5, 2012 2:42 PM in response to HLynn76

    HLynn76 wrote:

     

    Mike, Thanks! We haven't tested it yet, but the symptoms sound the same as what he is experiencing and it sounds like a solid workaround. We will test and I will let you know, thanks!

    What are your results thus far?

  • by Razdad,

    Razdad Razdad May 5, 2012 8:06 PM in response to stlsteve
    Level 1 (0 points)
    May 5, 2012 8:06 PM in response to stlsteve

    l think it is a problem with the antenna,the lpad 1 has no problems and it has 2

    decent antenna's.lf it was a software issue or modem issue they would send out a statement saying that.l just don't think it is physically possible to fix and or the cost would be too high to send out a recall.They might push forward the lpad 4 and maybe give a discount to people with lpads with wi-fi problems.l doubt it but just depends what they think about customer loyatly.

    Below is a link showing the lpad 1 antenna's.

    http://www.ifixit.com/Teardown/iPad-Wi-Fi-Teardown/2183/3

  • by HLynn76,

    HLynn76 HLynn76 May 5, 2012 8:51 PM in response to Mike95
    Level 1 (0 points)
    May 5, 2012 8:51 PM in response to Mike95

    Well Mike,

     

    Earlier this evening I was ready to respond and say so far so good. But just as I was getting ready to respond he picked up his iPad and it wasn't connected to the Internet. So, it seems to be doing better than it was (and thank you for that), but still more dropped connections than my iPad2. He may have to talk to Apple about it...we will see. I am hoping that over the next few days or week he sees an big enough improvement for it not to be an issue any longer.

     

    Thanks again, as I do think it made a difference! :)

  • by Strat09,

    Strat09 Strat09 May 5, 2012 9:11 PM in response to stlsteve
    Level 1 (0 points)
    May 5, 2012 9:11 PM in response to stlsteve

    It may be the new QuadCore A5X Processor not being able to communicate with the LTE/ 3G Chip, it's fixable with an iOS update. Man you people complain about bad wifi... blah blah

  • by giorgosdimou,

    giorgosdimou giorgosdimou May 6, 2012 1:12 AM in response to HLynn76
    Level 1 (5 points)
    May 6, 2012 1:12 AM in response to HLynn76

    HLyn if you picked up your iPad the wrong way don't forget the death grip, I just realized that..... In the big list of malfunctions incompatibilities and frustration here comes the death grip

  • by giorgosdimou,

    giorgosdimou giorgosdimou May 6, 2012 1:15 AM in response to robertfromst helena island
    Level 1 (5 points)
    May 6, 2012 1:15 AM in response to robertfromst helena island

    I did contact apple in Greece and what they told me was annoyingly funny. They say that iPad 3 is a green device so I should be happy to have a not so strong signal from my antenna firstly because of the cancer and secondly for the battery. So I should not be complaining and what they can do is give me another used one back

  • by pogle1,

    pogle1 pogle1 May 6, 2012 12:08 PM in response to JimHdk
    Level 1 (0 points)
    May 6, 2012 12:08 PM in response to JimHdk

    JIMHDK,

     

    Your COMMENT: "Do you seriously think that all new iPads have the problem you describe?"

     

    Yes, I am personally beginning to think so. I belive the majority of current users dont know any better.

     

    If your unit is so perfect, how about telling the rest of us that have been searching for one of the "good ones" what the week of Mfg was on yours, and which factory it came from.

  • by Jermil05,

    Jermil05 Jermil05 May 6, 2012 12:28 PM in response to pogle1
    Level 1 (5 points)
    May 6, 2012 12:28 PM in response to pogle1

    Although we now have >1200 replies on this thread, I have been saying from the beginning that the scope of this problem is undoubtedly much bigger than those of us posting here and waiting to hear from Big Apple. I have contended that there are many first time iPad buyers who don't know the difference, many non-tech iPad buyers who don't know the difference, and many people with problems who would never post here.

     

    I am also intrigued by the folks who said that Apple doesn't monitor or respond on these forums. Could you tell me a better place to stay in touch with their customers? And do they really believe that Apple doesn't monitor this site?

     

    Apple, by now, is well aware of the problem. Their lack of public acknowledgement, and lack of a fix after this much time, is absolutely deplorable.

     

    How could anyone defend this?

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