stlsteve

Q: Poor wifi reception on new iPad

I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal. Anyone else having similar problems? Any suggestions?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 17, 2012 7:33 PM

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Q: Poor wifi reception on new iPad

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  • by icefoxxxx,

    icefoxxxx icefoxxxx Mar 24, 2012 7:00 PM in response to stlsteve
    Level 1 (4 points)
    iPhone
    Mar 24, 2012 7:00 PM in response to stlsteve

    My new ipad disconnects from wifi when I watch YouTube or download large files. Very annoying. I made a video.

    http://www.youtube.com/watch?v=Jb60gnpC9K4

  • by It_caveman,

    It_caveman It_caveman Mar 24, 2012 7:00 PM in response to tedfromdanville
    Level 1 (5 points)
    Mar 24, 2012 7:00 PM in response to tedfromdanville

    So did I. No problems with IOS 5.1 that I can find.

  • by ArmyOfOne33W,

    ArmyOfOne33W ArmyOfOne33W Mar 24, 2012 8:20 PM in response to It_caveman
    Level 1 (0 points)
    Mar 24, 2012 8:20 PM in response to It_caveman

    Icefoxxxx, what wireless router are you using?

  • by icefoxxxx,

    icefoxxxx icefoxxxx Mar 24, 2012 8:30 PM in response to ArmyOfOne33W
    Level 1 (4 points)
    iPhone
    Mar 24, 2012 8:30 PM in response to ArmyOfOne33W

    Motorola SBG900, modem and router in one, a decent unit.

  • by Thatchcote,

    Thatchcote Thatchcote Mar 24, 2012 8:40 PM in response to icefoxxxx
    Level 3 (615 points)
    Mar 24, 2012 8:40 PM in response to icefoxxxx

    If I were having all the trouble so many of you seem to be having (even trying multiple new iPad with no success), I would go by a new router, preferably one made by Apple, and see if that solves the problem.  If it doesn't, return the router.  It is certainly with a try.  Routers can be rather finicky little things. For years, I bought inexpensive name-brand routers and had lots of trouble with them.  I finally bought one from Apple - yes, more expensive - but it works and I'd rather pay a bit more and not have constant hassles.  I have a life and just want my tech stuff to work.

  • by aka_srp,

    aka_srp aka_srp Mar 24, 2012 8:52 PM in response to stlsteve
    Level 1 (50 points)
    Mar 24, 2012 8:52 PM in response to stlsteve

    pic worth 1K words:

     

    Note Airport Express in background - less than 6' away.

     

    https://picasaweb.google.com/akasrp/LX5#5723674147008319090

     

    AE+iPad+MBP.jpg

  • by Tgilding,

    Tgilding Tgilding Mar 24, 2012 8:55 PM in response to Thatchcote
    Level 1 (0 points)
    Mar 24, 2012 8:55 PM in response to Thatchcote

    I have Apple router and still have problem. I can make the wi-Fi session drop on demand just by putting my hand over bottom left corner in landscape mode. My iPad is fine as long as its not touched.

  • by Flea.,

    Flea. Flea. Mar 24, 2012 9:41 PM in response to Tgilding
    Level 1 (0 points)
    Mar 24, 2012 9:41 PM in response to Tgilding

    My iPad is doing the same thing, putting my hands on it makes my wifi drop down to 1 dot, I have to be next to the router for my wifi to work, I really like the iPad but this is getting old, I think i will take the iPad back to apple.

     

    Btw I have an apple router.

  • by HeathClif,

    HeathClif HeathClif Mar 24, 2012 9:48 PM in response to stlsteve
    Level 1 (0 points)
    Mar 24, 2012 9:48 PM in response to stlsteve

    Notice:

     

    I'm one of the early posters, whose flagging of the iPad wifi issue was quoted in a few online stories. 

     

    I returned my iPad 3 on Monday, after bringing it to the store and testing it with 2 other new 3's, alongside my iPad 2.  Reception was half for the 3's. 

     

    I took a chance and went to the Grove today in LA, just taking a chance that maybe the batch had changed, or simply that I might get a functioning one.  I was dubious.

     

    Lo and behold, the iPad 3 I bought is as fast as my 2.  I'm in my bedroom, two rooms way from the router and it's working properly. 

     

    I didn't do anything to the router, didn't change any settings.  This one is just connecting properly. 

     

    The one thing I did, as a suggestion from the apple care person online, is that I turned the wifi off on the iPad 2.  She had indicated that it might grab signal.  I did notice a difference when I shut the 2 off

     

    Anyway, I'm hitting about 20 to 22 Mbps.

     

    I'm keeping my fingers crossed. 

     

    As a former protester, I can for the moment attest that there are functioning 3's out there, and doesn't necessarily require a month's wait. 

     

    Stay tuned.....

  • by rbrylawski,

    rbrylawski rbrylawski Mar 24, 2012 10:06 PM in response to HeathClif
    Level 6 (11,941 points)
    Mar 24, 2012 10:06 PM in response to HeathClif

    Good for you.  And yes, there are units out there without any issues.  Mine was and is perfect right out of the box.....

  • by RyanLucier,

    RyanLucier RyanLucier Mar 24, 2012 10:17 PM in response to stlsteve
    Level 1 (0 points)
    Mar 24, 2012 10:17 PM in response to stlsteve

    Ok some people have been giving me a bit of flak regarding the videos I posted earlier saying it must be just me or my router etc., well I was at an apple store today to figure out if they'd take care of me if this was indeed considered a design flaw (which it looks like it is), and the apple genius replicated the issue on a brand new ipad 3 and two demo units, in addition to one of my ipad 3's. Keep in mind, this is on their routers which are very likely very expensive cisco routers and not el cheapo consumer grade routers commonly found in houses...

     

    I asked for something in writing saying that they'd replace it if this was later fixed and they gladly gave me a piece of paper saying they'd replace it with a new one, so at least they're going to take care of me it looks like. But this can't be just dumb luck, that's 2 demo units, and 4 new ipad's and they've ALL been affected. I haven't seen one unit that the "death grip" didn't completely cripple (keep in mind, at the apple store their wifi signal is very strong and with a very fast 20+mbps connection, but with the "death grip" the ipad completely lost connection)

     

    genius.jpg

  • by EMD_F7A,

    EMD_F7A EMD_F7A Mar 25, 2012 3:32 AM in response to icefoxxxx
    Level 1 (0 points)
    Mar 25, 2012 3:32 AM in response to icefoxxxx

    Exactly!

     

    I was testing around, too. The problem gets highlighted when using streaming services. Like in your video, Youtube stops streaming around 30 secs to 1 minute. With using a webradio app like TuneIn it's the same.

     

    Safari starts loading a website and the blue progress bar stops after reaching www. for most time. Funny thing is: Atomic web browser (app) seems to load websites without problems. Facetime seems to work too without hickups.

     

    As I have no Apple store around me to visit, it's about returning the device or not.

     

    Additionally, my display has a yellow hue in the left corner when holding the iPad in landscape mode with the homebutton right (left keys of the keyboard look like the have yellowed right now).

     

    I am annoyed not to hear anything from Apple (like, we are looking into this, going to release an update soon).

  • by Han98,

    Han98 Han98 Mar 25, 2012 3:42 AM in response to stlsteve
    Level 1 (0 points)
    Mar 25, 2012 3:42 AM in response to stlsteve

    This is very disappointing. This the first Apple product I've tried since I played around with

    an Apple IIC many moons ago. Was looking forward to the great display mainly for an ereader.

    But this wifi thing kinda kills it. Mine works ok unless I hold it the wrong way (landscape). At

    witch point the signal drops to near zero. Guess I gotta return it and hope I don't have to wait

    another 30 years to try another one.

  • by nick101,

    nick101 nick101 Mar 25, 2012 3:48 AM in response to Alaska99801
    Level 5 (5,113 points)
    Mar 25, 2012 3:48 AM in response to Alaska99801

    Ironically, given the tone of this discussion, wifi on my new iPad is much better than on may iPad 1. Maybe I should start a new thread complaining that Apple should recall and fix all iPad 1s?

  • by It_caveman,

    It_caveman It_caveman Mar 25, 2012 4:30 AM in response to Thatchcote
    Level 1 (5 points)
    Mar 25, 2012 4:30 AM in response to Thatchcote

    Thatchcote, Just FYI but I own 3 current and up to date , Apple Airport Extremes, 2 at home and 1 at work. It made. It difference for my problem. I also tested with Belkin and Netgearr routers with same results. No axe to grind just thought I bring it up.

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