stlsteve

Q: Poor wifi reception on new iPad

I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal. Anyone else having similar problems? Any suggestions?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 17, 2012 7:33 PM

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Q: Poor wifi reception on new iPad

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  • by Usmaak,

    Usmaak Usmaak Apr 5, 2012 7:46 PM in response to Philly_Phan
    Level 1 (63 points)
    Mac OS X
    Apr 5, 2012 7:46 PM in response to Philly_Phan

    It seems that they're only selling 16 GB iPad2s.  I think that he was saying that he wanted something bigger.

  • by qx549,

    qx549 qx549 Apr 5, 2012 7:52 PM in response to stlsteve
    Level 1 (10 points)
    Apr 5, 2012 7:52 PM in response to stlsteve

    So I must say first and foremost, I am not defending Apple or disputing any issues whatsoever. What I will say is that I had no wifi issues regarding connectivity with my 32G Wifi only model. I had to get a replacement for a display related issue; I now have a 4G 32G model AT&T (yet to see any issues).

     

    Being in technology development, I understand there will be issues with any new product launch. If you have any issue whatsoever, contact Apple (which posting here does not do). You purchased the device for a reason. You expect it to function as advertised. You may not be happy, but ultimately you want them to remedy the situation so you can use the device. I have had many experiences with Apple customer service and have never been let down.

     

    Consumers create the hype that can cause product launches to fail or flourish, but we have an equal responsilibity to report the issues via the appropriate channels. Keep reporting and hopefully, for those of you with issues, they will figure out something soon.

  • by kmr2,

    kmr2 kmr2 Apr 5, 2012 7:58 PM in response to Usmaak
    Level 1 (0 points)
    Apr 5, 2012 7:58 PM in response to Usmaak

    Thanks Usmaak - that is what I was saying.  My music takes up more than 16GB, so I hate having to prune. But, my fault for breaking my old one in the first place:)  I can live the the 16GB.  Cheers.

  • by matt295,

    matt295 matt295 Apr 5, 2012 8:20 PM in response to stlsteve
    Level 1 (0 points)
    Apr 5, 2012 8:20 PM in response to stlsteve

    What is Apple doing to fix this problem??????? I want my money back!

  • by CRAIG1951,

    CRAIG1951 CRAIG1951 Apr 5, 2012 8:24 PM in response to Usmaak
    Level 1 (0 points)
    Apr 5, 2012 8:24 PM in response to Usmaak

    I am having trouble with WIFI reception on my 64G iPad. I receive 3 bars to 1 bar reception 15 feet from the router. The signal constantly fluctuates from weak to strong.

  • by aclockworkorangutan,

    aclockworkorangutan aclockworkorangutan Apr 5, 2012 9:17 PM in response to stlsteve
    Level 1 (5 points)
    Apr 5, 2012 9:17 PM in response to stlsteve

    I am curious. How are you guys monitoring your WiFi signal? I opened the settings in my iPad 3 and it only shows a little icon with about 4 or 5 bars.

     

    On Android devices there are tons of apps that allow you to monitor your WiFi signal, discover new signals, etc. I can't find any such apps for the iPad.

     

    I read somewhere that Apple removed all these kinds of apps from the App Store because there were no APIs available to developers monitor WiFi. Is this true?

     

    How does Apple expect us to determine whether our particular iPad is affected by this WiFi "issue" if they don't allow any apps to monitor what's going on? Perhaps they should develop one and release it so that we can be a bit more definitive about what we report to their support team.

     

    The ability to submit a WiFi log to the Apple Support team would be invaluable.

  • by mike sanders3,

    mike sanders3 mike sanders3 Apr 5, 2012 9:23 PM in response to stlsteve
    Level 1 (30 points)
    Apr 5, 2012 9:23 PM in response to stlsteve

    I am also experiencing slight problems in that iPad 3 is not as quick as iPad 2 in picking up wifi signal after being opened, I often have to go to settings and remind it then is is OK.

  • by aclockworkorangutan,

    aclockworkorangutan aclockworkorangutan Apr 5, 2012 9:40 PM in response to stlsteve
    Level 1 (5 points)
    Apr 5, 2012 9:40 PM in response to stlsteve

    Hot off the press!!! Apple releases hardware solution to iPad 3 WiFi issue as well as the "Death Grip" issue.. Order yours today!

     

    ipad-antenna-grip.png

  • by fsd717,

    fsd717 fsd717 Apr 5, 2012 9:38 PM in response to mike sanders3
    Level 1 (10 points)
    Apr 5, 2012 9:38 PM in response to mike sanders3

    This is already a well know problem with the new iPad especially with the wifi version, apple even acknowledged it and advised you to bring your iPad to the store for evaluation for replacement....no sense to suffer and figure it out yourself how to fix the problem when you can just bring it to the store and have them deal with it by replacing it with a functional one.

  • by Mike95,

    Mike95 Mike95 Apr 5, 2012 10:00 PM in response to stlsteve
    Level 1 (45 points)
    Apr 5, 2012 10:00 PM in response to stlsteve

    I have solved the wifi issue where disconnects occur. First it appears

    only to happen when connecting to wireless-n connections. Wireless-g

    doesn't seem to have any problems.  Note this is only for the repeated

    disconnects and has nothing to do with the low signal issue some have

    mentioned.

     

    I blogged all the details earlier including  ways to reproduce (five

    different ways) to the solution until Apple updates the software.

     

    http://michael.olivero.com/post/2012/04/06/iPad3-WiFi-connection-issues-resolved .aspx

     

    Good luck.

  • by Bxnym,

    Bxnym Bxnym Apr 5, 2012 10:23 PM in response to Mike95
    Level 1 (0 points)
    Apr 5, 2012 10:23 PM in response to Mike95

    I have the AT&T 4G 16GB model and have no issues whatsoever using wifi wireless n...I'm using a netgear wnr1000 wireless n router...tried up to 20 ft and still had all my bars with blazing speed. Try updating router firmware to see if that works.

  • by mikesoderstrom,

    mikesoderstrom mikesoderstrom Apr 5, 2012 10:30 PM in response to Andrew Mclaughlin2
    Level 1 (4 points)
    Apr 5, 2012 10:30 PM in response to Andrew Mclaughlin2

    Anyone know if Apple will consider replacing iPad 2's with wifi issues? Plenty of forum discussion on the exact same issues for iPad 2 that's being described here for the new iPad.

  • by BajaCapt,

    BajaCapt BajaCapt Apr 5, 2012 11:17 PM in response to stlsteve
    Level 1 (10 points)
    Apr 5, 2012 11:17 PM in response to stlsteve

    I been reading with interest on this thread since near the beginning, reason being I had one on order, well, I received my new iPad today, I was a bit concerned to get one with the WiFi problem, heating problem, or yellow tint problem, I am very happy to say I have none of the above.

    My new iPad is working flawlessly, the WiFi remains strong no matter how I grip on to it, I been loading up Apps etc for the last couple of hours and I feel no noticeable heat anywhere on it at all, and the screen looks simply superb... So, there is hope that some of the early models had that manufacturing problem...

    So, there is perfectly working New iPad's folks, I wish the many of you here with the issue to have your problems solved...

    I should mention here I have a Lucent Alcatel (Fiber Optic) router with Telnor Mexico, I am seeing results of 18 Mbps down and 14 Mbps up, very close to my PC 20 up and 20 down.

     

    Jose L.

  • by DaJmon,

    DaJmon DaJmon Apr 5, 2012 11:42 PM in response to stlsteve
    Level 1 (0 points)
    Apr 5, 2012 11:42 PM in response to stlsteve

    I too am experiencing connectivity issues with the WiFi only 32GB iPad 3.  Initially, the device works fine, but as online time increases, signal connection decreases with no apparent decrease in strength (as indicated by the bars on the WiFi icon).  The problem eventually requires a "PC style" reboot of the device.  The problem repeats in the same manner every time.  The other failure mode is post-idle time related.  I use a sleep timer every night to listen to music.  Every morning, the problem is to the point that the iPad will not even download email.  It requires the recycling of power, at which point, the degredation of signal connection begins anew. 

     

    This is not a problem with the router or configuration because no other 1st or 2nd generation iPad, iPhone, iPod touch has any issues, ever.  If the iPad2 and the iPad3 are collocated, the iPad2 just chugs along with no issues while the iPad3 simply degrades over time.

     

    As far as speed goes, all other computers indicate downstream speeds of 9.5Mbps while the iPad3 is indicating 1.2 or less, if anything at all.

     

    A very, very expensive frustration.  Hope Apple has a solution in the works.  To their credit, they did resolve the iPhone 4S battery life issue with the last iOS update, so...we'll see.

  • by William Kucharski,

    William Kucharski William Kucharski Apr 6, 2012 12:10 AM in response to matt295
    Level 6 (15,232 points)
    Mac OS X
    Apr 6, 2012 12:10 AM in response to matt295

    matt295 wrote:

     

    What is Apple doing to fix this problem??????? I want my money back!

     

    Then return it.

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