I just got my new iPad 3 the other day, and noticing that even while charging it will turn off. At the top right, it will show 1%-2% remaining, but it still shows that its charging. Yet, it will turn off. Is this normal? I dont remember my iPad 2 ever turning off, while connected to a power source. Just reading a book in iBooks, while power connected, then OFF... Any help?
If you have Auto Lock set, yes it's normal. If it's not charged 100% it will continue to charge. That's also normal.
No, I mean that the iPad will turn completely off. Showing the swirly loading icon, then a blank screen. Then a few minutes later it will come back on. Not talking about auto lock, but instead a charging iPad still turning off....
First try to Reset your device:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
If that doesn't help, you'll need to Restore your device.
Restore instruction:
http://support.apple.com/kb/HT1414
Recovery mode restore if needed:
What do you mean restore the device? I just got it the other day, like millions of others, and everything updated from my old iPad to my new iPad via iCloud. Why would restoring it do anything anyways, when this is a issue with power?
Because EVERYTHING is controlled by software.
It may very well be a hardware issue, but if you want to eliminate possible software causes, do a Reset and a Restore, if needed.
Wouldn't this make it a hardware issue, period? I just did the hard reset, and is showing 9% remaing, with the charging indicator. If it falls below to 8%, would there be an issue? I'm still waiting for it to happen. Not falling yet...
Ok, it just hit 8% while charging from 9%. Is this normal while charging? I suspect it will turn off again, while charging. If you have an iPad 3, has yours ever shut off while on charge?
The fact that your battery level is below 10% may have something to do with it. I did read on another forum that some folks were reporting that they were having issues charging while using. The speculation was hat the new processor and especially the display ere actually using more juice than the charger was putting out.
I have no idea if it's true but I suspect something like that is happening. Try charging yours above 10% and do the same thing again. If it turns completely off again, I would take it in.
Yeah, it's happens every time. Even when charged around 10%, it still will drain till it just shuts off. All while being plugged in, and charging. This really *****, and unfortunately am going to have to take it in. Unless others are having the same issue, and this being normal. I don't know why apple would put out a product that you couldn't even use, while plugged in and charging... Oh well... Any other thoughts or tips would be appreciated. Thanks!
I presume it shut down at 1% or 2% to save and protect your data.
You should allow it to charge for about 15 to 20 minutes before you start using it again.
Yes, your correct around 1-2%. Why would Apple make a product that cannot be used, even while plugged in to a power source? Seems crazy to me!
I am sure Apple will replace the 10W charger soon. The charger is definitely under powered.
Does your iPad 3 turn off, while plugged in and charging? Or is it just mine? I havnt had a clear response about anyone having the same problem yet... I'm talking about using your iPad 3 around 1-2%, shutting off for you guys?
I suspect you 'haven't gotten a clear answer' because few people use their device with that low of charge. There is a reason why you get a low battery warning at 10%. Your device is shutting down so you don't lose your data. All devices do this.
The issue you need to address is 'when charging, does my device use more power than the charger delivers' and as was mentioned above it apparently does.
I assume you are plugged into the wall with the included charger. Since you don't like the answers we have put forth I suggest you call Apple and see what they say. Perhaps they can tell you the threshold needed to continue to use your device. But if it is using more power while in use than the charger delivers you are probably SOL until/unless Apple can rectify the problem. There is the possibilty that they can't due to the way batteries take a charge.
Turning the brightness down fixed the issue. But, not so great with the brightness so low... It also helped with the heating issue too! There still needs to be a better charger, and totally agree! Thx!
My new iPad 3 is turning off, even while charging... Normal?
