Migrating to a new user id

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Migrating to a new user id

I recently upgraded to Office 2011 and when trying to open Outlook I have an error message saying that it cannot open this id with this version of Outlook.

As suggested on another forum, I created a new user account on my MacBook and opened Outlook succesfully.

Now my question is, how to migrate all my files and settings to this new user account? Also do not wish to lose as my bookmarks and saved passwords.

I guess i also need to make the new user the administrator.

Thanks

Posted on Mar 18, 2012 1:50 AM

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Answer 1

Mar 18, 2012 6:40 AM in response to JPDeM

try uninstalling and reinstalling outlook on your prefererd ID first.

or did you already do that?

you could copy the whole home folder but I would assume that would in turn copy over the issue you are having with your first user id.

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Answer 2

JPDeM Author

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Mar 18, 2012 6:50 AM in response to TheSmokeMonster

Unfortunately reinstalling did not solve the issue.

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Answer 3

Mar 18, 2012 7:38 AM in response to JPDeM

JPDeM

Did you UNinstall it before you went about reinstalling it?

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Answer 4

JPDeM Author

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Mar 18, 2012 9:05 PM in response to TheSmokeMonster

Yes I did.

But everthing works fine with my other id. So back to my question, can I migrate all my settings and files?

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Answer 5

Mar 19, 2012 3:28 AM in response to JPDeM

Not sure about that, but not sure about why it works with your one id and not the other either.

I think you workaround for your issue with outlook might not be the solution to your issue.

How did you uninstall Outlook? does it come with an uninstaller or did you simply just drag the app into the trash?

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Answer 6

JPDeM Author

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Mar 19, 2012 6:38 AM in response to TheSmokeMonster

I used the uninstaller.

This workaround solution, or test, was suggested on the Microsoft forum.

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Answer 7

Mar 19, 2012 8:00 AM in response to JPDeM

Have you had this problem with Outlook 2011 for Mac - "this identity cannot be opened with this version of Outlook"? DON'T PANIC. This happens when you uninstall or delete a copy of Outlook 2011 that has been updated by the autoupdate process, then try to reinstall the version that came on DVD. The process upgraded your Outlook database to a new version your older Outlook doesn't recognize. Just install Outlook from the DVD and run "Check for Updates" from the main menu on any other Office application. You should be fine after the update.

Taken from

http://salmagnone.typepad.com/lab09/2011/05/outlook-2011-for-mac-identity-cannot -be-opened-error.html

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Answer 8

JPDeM Author

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Mar 19, 2012 9:27 PM in response to TheSmokeMonster

Thanks. Will read this.

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