Help! I tried downloading version 10.6 off the website rather than through my current iTunes software. The first set up was not successful, 2nd attempt-chose repair. Now I just receive a warning everytime that the entry point cannot be found.

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Help! I tried downloading version 10.6 off the website rather than through my current iTunes software. The first set up was not successful, 2nd attempt-chose repair. Now I just receive a warning everytime that the entry point cannot be found.

Full details:

When I click on any iTunes program link, I receive the following warning "The procedure entry point AVCF AssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVFoundationCF.dll."

I click ok and it tells me "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)." I tried reinstalling twice through a repair and this has not been successful. The only other option available is to remove the software off my computer than (I assume) start again. This makes me nervous as I fear I will lose all the songs and videos previously purchased.

I cannot find my original iPod which is why I purchased a new one today.

Grateful for any assistance or expertise!

Windows Vista

Posted on Mar 18, 2012 9:11 PM

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Answer 1

b noir

Level 9

72,336 points

Mar 18, 2012 9:19 PM in response to MKBerg

I receive the following warning "The procedure entry point AVCF AssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVFoundationCF.dll."

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)

Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".

If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)

Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

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